Ratings based on 330 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Overland Park Kansas

Hotel ran by kids

Posted Apr 26, 2017
Pros: Nothing
Cons: everything
Location: We were harassed by a drunk and the middle finger in the McDonald's drive thru on our last night, Had to talk to the city police.
Terrible, the 1st room the toilet ran every 2 minutes, I was told that the maintenance man will come look at 20 minutes no maintenance man. I called back requesting a new room and told the manager would have to okay, so let us know when our new room is available. I went to the front desk and the counter person gave me new cards for a different room and did not say anything but there. Our new room the next morning after being clean was left open for hours when returning back 2 hours later I found the room door open not closed. The carpet on the stairs was covered with loose dirt and a person was watering plants but the one on the stairs was dead. There was teenagers hanging out on the floor and room behind the front desk visible to anyone checking in.
Comment from Hotel Management
May 11, 2017 by Jennifer C. - General Manager, Hotel Management
We apologize for any inconvenience during your stay. I am sorry we fell short on customer service and will work on improvements with the staff.
2 out of 5
by A verified traveler from Saskatoon

Old hotel. Needs repair. Loud from everywhere...

Posted Apr 25, 2017
Pros: TV channels?
Cons: Update it. Fix the doors. Replace the mattresses.
Location: Many good stores close by.
The hotel was very dated which is fine. All the exterior doors did not open and close properly. As those doors closed they scraped and were very loud. The doors from our room to the hall was hollow core and did not close very well. There was light and sound coming through. You could hear peoples clothing moving in the hallway while lying in bed. :(. The staff was friendly. The breakfast was so so.
Comment from Hotel Management
May 11, 2017 by Jennifer C. - General Manager, Hotel Management
We apologize for any inconvenience during your stay. We are in the process of updating the hotel. We hope you will give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Apr 15, 2017
Pros: Close to Interstate and reasonably priced.
We just needed a hotel for a one night stay on our way home. Great place to stay.
Comment from Hotel Management
Apr 16, 2017 by Jennifer - General Manager, Hotel Management
We are glad that you found our hotel to be an excellent value! Thank you for your review and we hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Mb

Hotel close to major highway

Posted Apr 11, 2017
Pros: Easy accesss
Cons: Reduce noise
Location: Location was good ....just stayed the night after a day traveling.
The hotel was easily accessible from the main highway. The room was noisy ....patrons going down hallway all night.
Comment from Hotel Management
Apr 16, 2017 by Jennifer - General Manager, Hotel Management
Thank you for your review! We are glad the location was convenient for you. We apologize for the noise and will work on this issue. We hope you will give us another chance!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Cheap and Nice hotel

Posted Apr 9, 2017
I stayed one night and my room was clean and spacious. The staff was very friendly. I would recommend this hotel to everyone.
Comment from Hotel Management
Apr 16, 2017 by Jennifer - General Manager, Hotel Management
Thank you for taking time to leave a review. We are pleased that your stay was clean, comfortable and provided great customer service. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Regina, Sask.

Pleasant surprise.

Posted Mar 13, 2017
Pros: Everything you need for a nights stay at a low price.
Location: Just off the interstate, easy to get in and out of quickly, gas stations and food places and even a grocery store nearby.
The room was spacious, modern, very clean, big screen tv. Friendly efficient staff. Great value for what we paid. Would definitely stay here again.
Comment from Hotel Management
Mar 21, 2017 by J, Hotel Management
We strive to provide the best customer service, a clean and comfortable stay and an excellent value to each of our guests. Thank you for taking the time to share your experience and hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Mar 8, 2017
Pros: Room was nice, great breakfast.
Cons: Nothing to my knowledge.
Location: Easy to get to.
Check was quick. Good room. Great breakfast. Overall: good stay.
Comment from Hotel Management
Mar 21, 2017 by Jennifer C. - General Manager, Hotel Management
We are pleased that your stay was clean, comfortable and provided all the amenities you needed. Hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
Passing through on the way to West Yellowstone. Had a quiet night sleep.
Comment from Hotel Management
Mar 21, 2017 by Jennifer C. - General Manager, Hotel Management
Thank you for sharing your review, hope to see you again!
3 out of 5
by Paul

Posted Feb 18, 2017 on Hotels
bed had a large dip in the center. Need new mattress
Comment from Hotel Management
Apr 6, 2017
We apologize the bed was not to your standards, we are in the process of replacing the beds. We hope you give us another try!
5 out of 5
by Beth

Beautiful historic setting

Posted Feb 14, 2017 on Hotels
I was happy to discover they are overall pet friendly and will likely stay there again because of this fact. My only cause for complaint is the door lock system did not reset properly my second day and my key card had to be reprogrammed. Not sure if this is a chronic problem with the equipment or not, but the staff was courteous and fixed it quickly.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
We appreciate you taking the time to share your experience. We apologize you had issues with the keys, I am glad to hear the staff fixed it quickly. Hope to see you again!