Studio Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews of Travelodge by Wyndham Livingston Yellowstone

2 out of 5

Reviews

6.6
Rating 10 - Excellent. 197 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 142 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

LEXUS

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. Ended up not even staying the night.
Stayed 1 night in Apr 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 7 nights in Apr 2024
Response from Jelo on Apr 15, 2024
Thank you for your rating. We’re always striving to improve and would love to hear more about your experience. Your feedback is crucial to us in ensuring a better stay for all our guests.

2/10 Terrible

Megan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Law enforcement in that area doesn't welcome travelers! Very unwelcoming.
Stayed 1 night in Apr 2024
Response from Jelo on Apr 11, 2024
Thank you for your rating. We’re always striving to improve and would love to hear more about your experience. Your feedback is crucial to us in ensuring a better stay for all our guests.

8/10 Good

Dan

Traveled with partner
The walls in the bathroom are full of mold. The TV was missing a remote. Told to push buttons on the TV to turn it on. No replacement remote. No soap, no shampoo or conditioner. I had to go to the office to ask for it. Not feeling good at all about this reservation.
Stayed 1 night in Mar 2024
Response from Jelo on Mar 23, 2024
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, and we will address these issues promptly. Please feel free to reach out to our management team if you have any further concerns.

6/10 Okay

Malkeet

Stayed 1 night in Mar 2024
Response from Caroline on Apr 7, 2024
Hi Malkeet,We would like to thank you for taking the time to leave us a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room has a door to the hallway and one to the back of the building straight outside. The door in the back had been kicked in and the lock barley repaired. The door to the hallway had also been kicked in. Extremely unsafe as neither door could be secured. It also smelled like an ashtray full of feces and the light in the bathroom didn't work.
Stayed 1 night in Mar 2024
Response from Jelo on Mar 16, 2024
Thank you for bringing these issues to our attention. We sincerely apologize for the condition of the room and the discomfort it caused. Please know that we take your safety and satisfaction very seriously. We are addressing these concerns immediately to ensure that our rooms meet the high standards our guests expect and deserve. Additionally, we are investigating the cause of the odors and will rectify the lighting issue in the bathroom. We appreciate your feedback as it helps us improve our service.

2/10 Terrible

Naudz

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had been placed in 2 rooms and then transferred to their other property. The first had bedbugs and the second the room we stayed in wasn’t even finished
Response from Jelo on Mar 16, 2024
We are truly sorry to hear about your experience. The comfort and satisfaction of our guests are our top priorities, and we deeply regret that we did not meet those standards in your case. We are taking immediate steps to address the issues with the rooms you were assigned to ensure they are up to standards. Your feedback is invaluable to us, and we are committed to making the necessary improvements. Thank you for bringing this to our attention.

2/10 Terrible

Rosa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff that was there was nice. they were very short staffed. on check in they weren't sure my room was ready and had to check it personally. it looked like it had been cleaned weeks or months before. the light fixtures had bugs in them, the light above the bed didn't work and the cover was broken and left exposed for repair. The jacuzzi has cracks in it.
Stayed 3 nights in Mar 2024
Response from Jelo on Mar 7, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

James

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was good facility was anything but. First room heater was off; could hang meat in it. Discovered surge protector in heater power line tripper; reset and heater fired up. Went to dinner came back heater off; would not run more than 2-3 minutes without tripping off. Staff gave us a new room; ice cold. Heater worked but could not regulate; full on or full off; had a terrible night too cold or too hot. Light fixtures in vanity area torn out; locking fixture on back side of door torn up. Will not stay there again; cannot recommend; have no idea where all the good reviews came from.
Stayed 1 night in Feb 2024
Response from Jelo on Feb 19, 2024
Thank you for sharing your experience with us. We apologize for the issues you encountered during your stay. Your feedback is valuable to us, and we will address the issues you mentioned to ensure a better experience for our guests in the future.

6/10 Okay

Jake R

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Jelo on Jan 31, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great room for the price
Stayed 1 night in Jan 2024
Response from Jelo on Jan 26, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was clean and comfortable. Only thing I can say negatively is that the breakfast was not put and ready at 6:30 am when I was getting back on the road.
Stayed 2 nights in Jan 2024
Response from Jelo on Jan 26, 2024
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Karen

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Jelo on Jan 9, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Ben

Stayed 2 nights in Aug 2023
Response from Jelo on Jan 9, 2024
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of staff at front desk. Floor in the room was dirty. The floor was old and worn out and falling apart. The water in the shower went from scalding hot to ice cold and back again many times during my shower.
Response from Jelo on Feb 8, 2024
We apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we'll address these issues to ensure a better experience for future guests. Thank you for bringing these concerns to our attention.

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
People do the best they can with what they have (staff). the place was rundown, no breakfast dirty on the hallways, need a bit of good scrubbing.... but conveniente if you need to be in the area.
Stayed 1 night in Nov 2023
Response from Jelo on Dec 7, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this travelodge at least five times now over the years. The family that owns it is very nice and while the front desk sometimes is not occupied it’s usually pretty easy to find them. Rooms are nice and comfortable, location is close to the north entrance of Yellowstone making it a good landing place after being in the wilderness. My only issue with this place is the house keeping staff. The make so much noise very early in the morning and it really put a damper on my ability to get a decent nights rest the past two trips. Singing “no sunshine” at full volume at 8 am right outside my room is not cool….
Response from Jelo on Nov 16, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Zuzana

Traveled with group
Liked: Staff & service, room comfort
ok hotel could be cleaner
ok hotel could be cleaner
Stayed 1 night in Nov 2023
Response from Jelo on Nov 9, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Angela

Traveled with family and small children
Never no staff or no one in office over charges on some days
Stayed 7 nights in Oct 2023
Response from Jelo on Nov 3, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
I had reserved a room with a jacuzzi tub and they gave it to some one else and then gave me one with a kitchenette that you can’t even cook in cause it only has a microwave it was pointless
Stayed 1 night in Oct 2023
Response from Jelo on Oct 31, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Christopher

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty bath tub looked like there was some mold and floors were sticky and not swept. Walls had black stains on them.
Stayed 2 nights in Oct 2023
Response from Jelo on Oct 31, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Conveniently located off of I 90.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Kyle

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty pillow cases and sheets, dust everywhere, no tv remote, moldy shower. Rip off price for those conditions.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Yuri

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jelo on Oct 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Kristin

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jelo on Oct 20, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Carmen, Moore

Stayed 1 night in Oct 2023
Response from Jelo on Nov 6, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service
I liked the check in employee was very friendly. I did not like the room. It was not clean. Floors had crumbs and were sticky in spots. Desk and night table were sticky, I wiped them down myself. The room and linen had a bad smell. I bought Fabreeze and sprayed everything. Linen had stains and hair on them. No breakfast. Coffee had coffee grounds. Way to high priced for what is there.
Stayed 5 nights in Oct 2023
Response from Jelo on Oct 16, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 2 nights in Oct 2023
Response from Jelo on Oct 13, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is pretty low quality. Should have been cheaper to stay there. The lady at the front desk was very friendly.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 13, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jelo on Oct 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

KATHY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, cozy to move around. Need to have in the rooms, tv guide and area restaurants.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 13, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
good for the price
Stayed 4 nights in Oct 2023
Response from Jelo on Oct 9, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Arika

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran down and No one seems to care.
Stayed 1 night in Oct 2023
Response from Jelo on Oct 9, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Vladimir, Bala Cynwyd

Just ok.
Response from Jelo on Oct 9, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Just okay.
Stayed 2 nights in Sep 2023
Response from Jelo on Oct 3, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elsewhere.
Booked the room for five nights. Left after the first night. Not safe.
Stayed 5 nights in Sep 2023
Response from Jelo on Oct 3, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Updated older hotel.
We chose to stay at this hotel because they had an indoor pool. Unfortunately, the pool was out of operation due to the need of repairs. The beds were extremely comfortable. Our room had a freezer as well as a refrigerator and a microwave. This cut down on meal cost can significantly. The hotel laundry was useful and convenient. We were able to use the business office to print out our boarding passes.
Stayed 3 nights in Sep 2023
Response from Jelo on Oct 3, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Karen, Havre

Stayed 1 night in Sep 2023
Response from Jelo on Oct 20, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

10/10 Excellent

martin

Stayed 2 nights in Sep 2023
Response from Jelo on Oct 1, 2023
Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you back soon!

8/10 Good

Svetlana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jelo on Sep 30, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Duane

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Mold around tub. Smells moldy. Floor dirty. Had to request towels.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not great. Could not get towels for day 2 even after we asked in advance. Tv did not work and we asked for maintenance and no one showed up. Eco friendly is a major irritant at all hotels…,we are paying for service we usually cannot get even though price is same… the only benefactor is hotel owners
Stayed 2 nights in Sep 2023
Response from Jelo on Sep 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jelo on Oct 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

James

Liked: Cleanliness, room comfort
OK for basic overnight stay.
OK for a basic overnight stay. Room was clean and comfortable. Fridge didn’t work. They were short staffed when we stayed so check in was delayed. Also, the door to our room was wide open when we got to the room. Two other adjacent rooms were the same way (door wide open). Did they just finish making up the rooms? A bit weird and unnerving.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 24, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

6/10 Okay

David

Traveled with group
Ok as an overnight travel stop only
Stayed 1 night in Sep 2023
Response from Jelo on Sep 29, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

James, Rapid City

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Surly desk attendant who wasn’t available for check in for 8 minutes. Room seemed clean except for gritty floor (outside entrance with no outside or inside mats from rough parking lot). Stripped down room with all the boxes checked: fridge (filthy), microwave, hair dryer, iron and board, (all of which we didn’t need), wifi. Cigarette butts in front of our door. Broken chain lock. The room seemed recently painted and the bed was fine. However there was no blanket, only a sheet and equally thin bedspread. We couldn’t use the heater because it smelled. The entire complex is so old and poorly maintained. It is large and was packed… primarily with people at a small casino. We obviously chose wrong. Shame on Wyndham and Travel Lodge.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 23, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Pauline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jelo on Sep 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Staff was nice. Price was fair. Breakfast was very limited and done at 9am. I would stay there again.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible did not stay
I got to the motel at 8:30 pm and had to wait 20 minutes for someone to come check me in. Several people came in behind me waiting also. Tried to check in and could not get the computer to work. Finally got a room and went to it to find someone else in the room already. Went back and talked to the front desk and at that time decided not to stay there and left and found another Motel.
Stayed 1 night in Sep 2023
Response from Jelo on Sep 19, 2023
I'm sorry to hear about your experience. Your feedback is important to us, and we apologize for any inconvenience you may have encountered during your stay. We will work diligently to address the issues you've raised and improve our services. Thank you for bringing this to our attention.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jelo on Sep 21, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope to provide an even better experience in the future.