Ratings based on 1,251 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Pros: Convenient location, reasonable price
Cons: When upstairs room is occupied there is a tremendous amount of noise from the use of shower and bathroom facilities. the room was very clean but dated
Nice hotel in a convenient location for the airport.
Comment from Hotel Management
Feb 20, 2017 by Meghan, Hotel Management
Thank you for taking a moment to share your experience at the Western Heritage Inn! We will definitely look into the noise you mention and hope that you stay with us again to enjoy the upgrades we are currently working on in our rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Cloud MN

Clean friendly hotel

Posted Feb 16, 2017
Nice place, close to the college. Great breakfast. No elevator, not a problem for me but keep that in mind if you can't do stairs. I recommend this place and will go back!
Comment from Hotel Management
Feb 17, 2017 by Meghan, Hotel Management
We appreciate the time you took to share your experience at the Western Heritage Inn and look forward to taking care of you on your next adventure in Bozeman!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sisters,OR

Great Hotel.....

Posted Feb 7, 2017
Pros: Everything!
Cons: Free Beer would be nice.
Location: Perfect..close to town..easy hop to the airport!
Great Beds! Great People! Staff was very considerate and cheerfully friendly.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn! We will be sure to keep your suggestion in mind. Free beer would definitely be a nice welcome gift:)
4 out of 5
Recommended
for Everyone
by A verified traveler from pensacola, florida.

Great little place within walking distance of town

Posted Jan 17, 2017
It's a great place for the price. Very nice staff and the rooms are generous. Beds are comfy and it's easy to walk into town. Fourth time that I have stayed here.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn. We love getting to know our return guests and look forward to taking care of you once again on your next trip to Bozeman!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Sweet place, well maintained, simple and clean. Had the feel of being locally owned rather than anonymous.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn! We are excited to know that our guests felt the personal touch that comes with being a locally owned business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable

Posted Dec 22, 2016
Had a wonderful stay. We stayed one night in another motel in Bozeman and it was not good. We moved to the Western Heritage because it was close to the hospital. The bed was clean and comfortable, we had plenty of towels and the staff were always pleasant and helpful!
Comment from Hotel Management
Dec 23, 2016 by Jennifer C. - General Manager, Hotel Management
Our goal is to provide the best customer service, a clean and comfortable stay and an excellent value to each of our guests. We appreciate you taking the time to share your experience and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location in Bozeman

Posted Dec 19, 2016
We were visiting our son on a graduation weekend. Staff were very friendly and helpful, the hot tub was great. The room was a bit small but very comfortable. We were there during a bitter cold snap and the room was nice and warm, plus the lobby has an appealing gas fireplace. Pet-friendly, though we didn't bring our dog this time. And the price was very affordable. We would definitely stay there again.
Comment from Hotel Management
Dec 23, 2016 by Jennifer C. - General Manager, Hotel Management
We are glad that you found our hotel to be an excellent value. Thank you for taking the time to leave a review, we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great atmosphere with helpful staff.

Posted Dec 18, 2016
We stayed here during a huge snow storm. The staff was so helpful bringing extra blankets. The walks were clean and hotel was warm. Very impressed.
Comment from Hotel Management
Dec 23, 2016 by Jennifer C. - General Manager, Hotel Management
We are pleased that your stay was clean, comfortable and provided all the amenities you needed. Thank you for your review! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nice stay in an amazing city

Posted Dec 8, 2016
Pros: The continental breakfast was good. The fireplace and sitting/dining area was very cozy. The rooms were well maintained and comfortable.
Cons: Perhaps update the rooms a bit? The bathrooms were a little dated. And, it was a little smelly when people used the facilities.
Location: We did quite a bit of walking around. We happened to be there during the town's Christmas celebration during the first weekend in December.
Although it was freezing cold in the town we enjoyed our stay. Quaint town with several things to do. The hotel was nicely located and was an excellent place to start and stop our daily (twice dally actually) walks. I loved the fireplace and the dining area was very cozy and inviting.
Comment from Hotel Management
Dec 14, 2016 by Jennifer C. - General Manager, Hotel Management
We appreciate you taking the time to share your experience. We are pleased that your stay was clean, comfortable and provided all the amenities you needed. We hope to see you again!
3 out of 5
by A verified traveler from Puyallup , United States of America

Cheap, and as expected I suppose

Posted Nov 26, 2016
Paid $35 for one night, and that's all I would pay. Very dated, thin walls, old stained carpet, can feel the springs in the old beds. Cheap for a night but would pay more next time for a nicer hotel.
Comment from Hotel Management
Nov 28, 2016 by Jennifer C. - General Manager, Hotel Management
Thank you for taking the time to write a review. We are in the process of upgrading the beds. We apologize the stay was not up to your standards. We hope you will give us another chance.