Ratings based on 1,261 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kalispell, MT

Close to downtown Bozeman and MSU

Posted Mar 11, 2017
Pros: Location close to downtown Bozeman, easy access to I-90. Comfortable chair in the room and cleanliness of the whole place.
Cons: Let people know there is no elevator to the third floor.
Location: Close to center of town, lots of great shopping, restaurants, easy access to the Bridger Bowl ski area, Yellowstone Park north entrance not too far.
When we arrived, our room was on the third floor, with no elevator. My husbands lung condition made it difficult to climb the stairs. After talking to the staff, they were able to transfer us to a first floor room which worked out very well. The staff offered to help us move our suitcases as well. Another commendable practice was the use of real plates, cutlery and ceramic coffee mugs in the breakfast area. We thought that was very helpful for the environment versus using styrofoam plates, etc.
Comment from Hotel Management
Mar 13, 2017 by Meghan L., Hotel Management
We appreciate the time you took to share your stay at the Western Heritage Inn! We strive to be stewards of the earth and work to find ways to lower the hotel's impact on our resources. I am glad to hear we were able to move you to a more suitable room on the lower level and will be sure to find better ways to communicate the absence of an elevator. Thank you again and we hope you have a wonderful spring!
5 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Great place to stay

Posted Mar 9, 2017
Pros: Quiet, easy location, good breakfast
Cons: Slow drain in sink. I reported it the next morning and housekeeping actually noted it and said would "take care of it today."
Location: Only there for one night for concert, but easy access to downtown, restaurants, etc.
Friendly, efficient, check in, nice rooms, quiet. Good breakfast.
Comment from Hotel Management
Mar 10, 2017 by Meghan L., Hotel Management
We appreciate the time you took to share your experience at the Western Heritage Inn! There are many hotels to choose from when coming to Bozeman for a special event and we thank you for your patronage. Hope the concert was awesome!
4 out of 5
Recommended
for Everyone
by A verified traveler

It fits the needs.

Posted Feb 28, 2017
Pros: Comfortable beds, quiet room.
Cons: Breakfast was a bit lacking.
Location: Easy walk to great food, fun people, and the laid back groove of Bozeman...
The bed was comfortable, the room was quiet, breakfast was a bit lacking. Easy walk to center of town. Simple check in, easy check out. It's a motel...
Comment from Hotel Management
Feb 28, 2017 by Meghan, Hotel Management
We appreciate the time you took to share your thoughts on your stay at the Western Heritage Inn! Your feedback will be shared with our team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2017
Pros: Convenient location, reasonable price
Cons: When upstairs room is occupied there is a tremendous amount of noise from the use of shower and bathroom facilities. the room was very clean but dated
Nice hotel in a convenient location for the airport.
Comment from Hotel Management
Feb 20, 2017 by Meghan, Hotel Management
Thank you for taking a moment to share your experience at the Western Heritage Inn! We will definitely look into the noise you mention and hope that you stay with us again to enjoy the upgrades we are currently working on in our rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Cloud MN

Clean friendly hotel

Posted Feb 16, 2017
Nice place, close to the college. Great breakfast. No elevator, not a problem for me but keep that in mind if you can't do stairs. I recommend this place and will go back!
Comment from Hotel Management
Feb 17, 2017 by Meghan, Hotel Management
We appreciate the time you took to share your experience at the Western Heritage Inn and look forward to taking care of you on your next adventure in Bozeman!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sisters,OR

Great Hotel.....

Posted Feb 7, 2017
Pros: Everything!
Cons: Free Beer would be nice.
Location: Perfect..close to town..easy hop to the airport!
Great Beds! Great People! Staff was very considerate and cheerfully friendly.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn! We will be sure to keep your suggestion in mind. Free beer would definitely be a nice welcome gift:)
4 out of 5
Recommended
for Everyone
by A verified traveler from pensacola, florida.

Great little place within walking distance of town

Posted Jan 17, 2017
It's a great place for the price. Very nice staff and the rooms are generous. Beds are comfy and it's easy to walk into town. Fourth time that I have stayed here.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn. We love getting to know our return guests and look forward to taking care of you once again on your next trip to Bozeman!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Sweet place, well maintained, simple and clean. Had the feel of being locally owned rather than anonymous.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for taking the time to share your experience at the Western Heritage Inn! We are excited to know that our guests felt the personal touch that comes with being a locally owned business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, no frills except the superior staff

Posted Dec 25, 2016 on Orbitz
Comfy bed, clean room, little old, but superior staff and good breakfast
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for sharing your insight on the Western Heritage Inn! We work hard to provide an exceptional guest experience and look forward to sharing the updates we are doing at the hotel on your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Nice Place for those on a budget.

Posted Dec 22, 2016 on Orbitz
First at check-in, the young ladies were spurious and best of all, English was their first language. They were very helpful and offered to help me with my belongings as I was on the second floor and I use a cane. The next morning the day staff were equally pleasant and helpful. Great location for medical visits as mine was. The hospital is 3 minutes a from the hotel. I will definitely stay there again if I have to go back down for Dr appointments.
Comment from Hotel Management
Feb 9, 2017 by Meghan, Hotel Management
Thank you for sharing the experience you had at the Western Heritage Inn! We thoroughly enjoy taking care of our guests and making sure you are comfortable during your stay. Happy New Year!