Close to downtown Bozeman and MSU
Posted Mar 11, 2017
When we arrived, our room was on the third floor, with no elevator. My husbands lung condition made it difficult to climb the stairs. After talking to the staff, they were able to transfer us to a first floor room which worked out very well. The staff offered to help us move our suitcases as well. Another commendable practice was the use of real plates, cutlery and ceramic coffee mugs in the breakfast area. We thought that was very helpful for the environment versus using styrofoam plates, etc.
Comment from Hotel Management
Mar 13, 2017 by Meghan L., Hotel Management
We appreciate the time you took to share your stay at the Western Heritage Inn! We strive to be stewards of the earth and work to find ways to lower the hotel's impact on our resources. I am glad to hear we were able to move you to a more suitable room on the lower level and will be sure to find better ways to communicate the absence of an elevator. Thank you again and we hope you have a wonderful spring!