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Reviews of Yellowstone Valley Lodge, Ascend Hotel Collection

3 out of 5
Yellowstone Valley Lodge, Ascend Hotel Collection
3840 US Highway 89 South, Livingston, MT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 201 reviews" "
Rating 8 - Good. 38 out of 201 reviews" "
Rating 6 - Okay. 9 out of 201 reviews" "
Rating 4 - Poor. 1 out of 201 reviews" "
Rating 2 - Terrible. 1 out of 201 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend this property
The hotel is a very pleasant property with an incredible view.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Stayed 2 nights in Sep 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
This was such a great find! The location was spectacular, the rooms were clean and the food was delicious. The staff could not have been nicer. It was a wonderful experience!
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Jay

Stayed 2 nights in Aug 2023
Response from Jaime on Aug 17, 2023
Thank you for the wonderful review we really value your feedback hope you will join us again soon.

8/10 Good

John, Junction City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but good location by the river.
Stayed 2 nights in Jul 2023
Response from jaime on Jul 13, 2023
Thank you for taking the time to review us we appreciate and value your opinion and hope you will come back to see us.

10/10 Excellent

Rikkie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay! We only wish we could have stayed longer!
Stayed 1 night in Jun 2023
Response from Jaime on Jul 13, 2023
Thank you for the lovely review! We hope to see you back again soon!

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot right on the river, very secluded but close to bars and restaurants in Emigrant or Livingston. We would absolutely come back.
Stayed 2 nights in Jul 2023
Response from Jaime on Jul 13, 2023
Thank you for the excellent feedback we are so pleased you enjoyed your stay and hope you will come see us again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jaime on Jul 13, 2023
Thank you for your review we appreciate you taking the time to review us and appreciate all the positive feedback.

6/10 Okay

Matthew

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property itself was beautiful and in fairly good condition. The staff was friendly and there were plenty of amenities. My biggest disappointment in staying here would be the cleanliness. When we arrived at our cabin, the floors were quite dirty and there was even a dead bug on the floor by the bed. My husband and I stayed at the lodge for 6 days, and not once did we receive housekeeping. We asked and were told that we would receive housekeeping halfway through our stay at the lodge (about 3 days in), but housekeeping never came the entire time we were there. Also, the walls of the cabins are very thin and it didn’t feel private at all. We could easily hear the conversations of the people in the cabin next to ours from inside. Overall I did enjoy my stay here, and the lodge is a good place to stay. But given the price, I would have preferred to spend my money elsewhere where I would get a better quality experience for the amount I paid.
Response from Jaime on Jul 13, 2023
Matthew,We apologize we did not exceed your expectations during your visit with us. We value your feedback and will take all your suggestions into consideration to improve on for the future. We hope you will consider visiting us again.

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Quiet, pleasant room with amazing view. On site restaurant had limited dinner options on the higher end of cost and taste, ( not for everyone liking ). Complementary breakfast has simple but filling.
Stayed 1 night in Jun 2023
Response from Jaime on Jul 13, 2023
Thank you for the generous review. We value your opinion and will consider other options to add to our dinner menu in the future. We hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Jaime on Jul 13, 2023
Thank you for the excellent review. We hope you will come back and visit again soon!

10/10 Excellent

Michelle, Denver

Stayed 1 night in Jun 2023
Response from Jaime on Jul 13, 2023
Thank you for your generous review we appreciate it and hope you will come back and see us.

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
The beauty and serenity. The setting was beautiful and the staff was friendly and responsive
Stayed 1 night in May 2023
Response from YVL management on May 26, 2023
Thank you so much for staying with us! So glad you enjoyed it!

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room also had a back door which led to a deck overlooking Yellowstone River. They have a restaurant on the premises. A little pricey, but the food was good.
Stayed 1 night in May 2023
Response from Kevin & Danielle on May 13, 2023
Thank you, Claire. So glad you enjoyed your stay!!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely breathtaking views! Everyone was so helpful and went out of their way to accommodate us and our fur babies for dinner. We will definately be comming back!
Stayed 1 night in Apr 2023
Response from Kevin & Danielle on May 13, 2023
Thank you, Tonya! We appreciate you sharing your experience and we hope to see you again!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, beds, and location were all superb.
Stayed 1 night in Aug 2022
Response from YVL Management on Sep 2, 2022
Thank you so much for sharing your experience! Hope to see you again.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , cabins , view , food
Stayed 7 nights in Jul 2022
Response from YVL Management on Aug 27, 2022
So happy to hear you enjoyed your stay! Always so nice to hear positive feedback!

10/10 Excellent

Penelope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2022
Response from YVL Management on Aug 27, 2022
Thank you for sharing your experience! We appreciate the positive feedback.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic setting, peaceful and tranquil with great views. Great if pricey restaurant.
Stayed 2 nights in Aug 2022
Response from YVL Management on Aug 27, 2022
Thank you, Barry! Hope to see you again!

10/10 Excellent

Jama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Breakfast was top notch!
Stayed 2 nights in Jul 2022
Response from Danielle & Kevin on Aug 5, 2022
Thank you for sharing your experience, Jama! Glad you enjoyed your stay.

10/10 Excellent

Mary, New Lenox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic riverside location. Cozy accommodations. Beautiful country. Will definitrly come back!
Stayed 2 nights in Jul 2022
Response from Danielle & Kevin on Jul 30, 2022
Thank you, Mary! So glad to hear you enjoyed your stay.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Kevin & Danielle on Jul 21, 2022
Thank you for staying with us, Kelly!

10/10 Excellent

Renee, Corona Del Mar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! The views of the river and mountain range was breathtaking, friendly staff, and dinner was amazing! We'll definitely be back!
Stayed 1 night in Jul 2022
Response from Kevin & Danielle on Jul 21, 2022
So glad you enjoyed your stay! Hope to see you again soon.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!
Stayed 1 night in Jul 2022
Response from Kevin & Danielle on Jul 14, 2022
Thank you staying with us, Kim!

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views out my cottage window were amazing. The food at the restaurant was top notch, breakfast included!
Stayed 4 nights in Jun 2022
Response from Kevin & Danielle on Jul 14, 2022
So glad you enjoyed the restaurant and views! Hope to see you again.

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only wish we couldve stayed rhe whole time! Will be back! The property is gorgeous, the room was clean and cozy with the back deck. The restaurant food and morning breakfast were great!
Stayed 4 nights in Jun 2022
Response from Kevin & Danielle on Jul 14, 2022
Thank you so much, Kayla!

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing from the rooms to the views and the staf!
Stayed 2 nights in Jun 2022
Response from Danielle & Kevin on Jun 24, 2022
So happy to hear you enjoyed your stay! We appreciate your feedback and thank you for sharing.

10/10 Excellent

Vickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property with river and mountain views
Stayed 1 night in Jun 2022
Response from Danielle & Kevin on Jun 21, 2022
Thank you, Vickie! We appreciate the positive feedback. Hope to see you again.

10/10 Excellent

kimberly

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place!
Amazing views! Nice place and the staff is friendly. Great getaway!
Stayed 1 night in Jun 2022
Response from Danielle on Jun 10, 2022
So happy to hear you enjoyed your getaway to YVL! Thank you!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views overlooking the river with the mountains in the background, very convenient to get to Yellowstone park.
Stayed 2 nights in May 2022
Response from Danielle on Jun 10, 2022
Thank you so much for choosing us!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with great views
Stayed 1 night in May 2022
Response from Danielle & Kevin on Jun 21, 2022
So glad you enjoyed your stay! Thank you for choosing us! :)

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed staying at Yellowstone Valley Lodge. The staff was friendly and helpful.
Stayed 6 nights in May 2022
Response from Danielle & Kevin on Jun 21, 2022
Thank you so much for staying with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale & Rustic in Paradise Valley
These updated, riverside cabins were a delight to stay in. Stunning view of the river and snow capped mountains beyond. The bed was comfortable, bathroom cleans and the internet fast. We also enjoyed dinner and breakfast there at the on site restaurant and it was fantastic.
Stayed 1 night in May 2022
Response from Danielle on Jun 10, 2022
Thank you so much for sharing your experience! Your review serves as encouragement to all of our staff as we strive to continuously improve and to provide an exceptional experience for our guests. We hope to see you again!

10/10 Excellent

Melinda

Stayed 1 night in May 2022

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gorgeous place with a super view to wake up to. Cabins were nice and clean with all the needed amenities. The breakfast was amazing !! Thank you for making this part of our vacation unforgettable.
Stayed 1 night in Oct 2021

10/10 Excellent

kris m.

Liked: Cleanliness
Great
Grill was great. Beautiful view. All help was nice.
Stayed 1 night in Oct 2021

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, the patio out back with the stellar view of the Yellowstone River was worth the price of admission. A lovely property, great location, and terrific dining. I'll definitely visit again, and recommend it to other travelers.
Stayed 2 nights in Oct 2021
Response from YVL Management on Oct 27, 2021
Thank you, Frances! We appreciate your review and we are so glad to hear you enjoyed your stay. Hope to see you again next season.

10/10 Excellent

Corey James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. No complaints
Stayed 3 nights in Oct 2021
Response from YVL Mangement on Oct 22, 2021
Thank you so much for staying with us!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was spectacular. Breakfast was excellent. Staff was friendly and helpful. We hope to stay here again someday.
Stayed 5 nights in Oct 2021
Response from YVL Management on Oct 21, 2021
Thank you for the kind words! We are so glad you enjoyed your stay and we have shared your review with our staff. :)

10/10 Excellent

Carol L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Absolutely Loved this place, from the rooms, to the porch an views an River. They had wonderful breakfast every morning, an something different every day.
Stayed 6 nights in Oct 2021
Response from YVL Management on Oct 21, 2021
Thank you, Carol! We appreciate you staying with us and hope to see you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Gorgeous view of Yellowstone river and mountains from back deck.
Stayed 1 night in Oct 2021
Response from YVL Management on Oct 18, 2021
Thank you, Paul! We are so glad to hear you enjoyed your stay. :)

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
What an incredible place. Beautiful and well appointed rooms, amazing views, lovely staff and delicious restaurant. They also have a great wine selection. Highly recommend.
Stayed 2 nights in Oct 2021
Response from YVL Management on Oct 18, 2021
Thank you for staying with us, Randi! We appreciate your feedback.

10/10 Excellent

Sherri R, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Rebecca

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful being right on the river, it is very quiet and peaceful. The hot water in the rooms does not last very long if you have multiple people. It is a about a 40 minute drive to the northern entrance of the park. The front desk workers were very nice as well. I would avoid the restaurant, it was one of the worst dining experiences of my life, but also one of the more expensive. You have to make reservations which the front desk worker did for me and I got a text confirmation. Once we walked in, we were looked at like we didn't belong there. She asked if we had reservations and you could tell she was flustered. She repeatedly said, well I don't have your reservation, I tried showing her my text confirmation, but she put her hand up and repeated that the reservation did not come through. We then waited to be seated. When it came time to order, my husband ordered the special, but at the same time the table of eight next to us was also ordering. Our waitress stopped taking our order, waited for him to take the table of eight, where they ordered the last of the specials, then proceeded to tell us that the special was gone and he had to order something else. It was the oddest thing I've ever seen. Overall the whole experience lasted 1.5 hours. We had already eaten at several wonderful places around the same price point in the days prior- the other restaurants were not only more welcoming but their food was actually good.
Stayed 3 nights in Sep 2021
Response from Danielle O.- YVL Management on Oct 8, 2021
On behalf of our entire team, I would like to apologize for your unfortunate experience regarding the restaurant. Your satisfaction is very important to us and we will be using the feedback you provided to immediately address this very concerning situation. We hope you will consider staying with us again as we will personally ensure you leave with superior service and accommodations on your next visit to Livingston. Thank you for your support.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking for a last minute place to stay and fortunately, we got the last room available. To our surprise it waa one of the most peaceful and beautiful places we have stayed at! Theres also a restaurant close by with fantastic food and even better service by the staff!
Our view from the room🥰
Stayed 1 night in Sep 2021
Response from YVL Management on Oct 8, 2021
We are so glad you enjoyed your stay! We appreciate you checking us out. Hope to see you again next time.

10/10 Excellent

hans

Liked: Cleanliness
Great place to stay
Stayed 1 night in Sep 2021
Response from YVL Management on Sep 24, 2021
Thank you Hans! Hope to see you again soon.

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and cabins are rustic, well maintained, clean, comfortable beds. Position on yellowstone river was amazing. So relaxing to sit in the adarondak chairs and listen to the river and birds. I would stay here again
Stayed 3 nights in Sep 2021
Response from YVL Management on Sep 21, 2021
Thank you for sharing your experience! Hope to see you again.