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Reviews of Country Inn & Suites by Radisson, Bradenton-Lakewood Ranch, FL

3 out of 5
Country Inn & Suites by Radisson, Bradenton-Lakewood Ranch, FL
5610 Manor Hill Lane Manatee, Bradenton, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 524 out of 1012 reviews" "
Rating 8 - Good. 281 out of 1012 reviews" "
Rating 6 - Okay. 104 out of 1012 reviews" "
Rating 4 - Poor. 61 out of 1012 reviews" "
Rating 2 - Terrible. 42 out of 1012 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and easy to find. It was easy to park.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good Breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Thess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though when we arrived earlier of the usual 3pm check in we were advised by the front desk clerk that she cannot check in any earlier than 3pm because they are under staff. We were given a room right away soon after 3pm. Room was modern, clean and good. Love their breakfast lay out and options. Location is close to everything, shopping, foods, main highways.
Stayed 1 night in Mar 2024
Response from Chris Front Desk on Mar 24, 2024
Thank you for your review Thess! We appreciate it and hope to see you again the next time you are in the area.

6/10 Okay

Donald

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Noisy. Lots of noisy activity by staff in the middle of the night.
Stayed 1 night in Mar 2024
Response from Chris Front Desk on Mar 24, 2024
Thank you so much for the feedback Donald. We greatly appreciate it and hope that we can do better if you visit us again in the future.

10/10 Excellent

kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely setting, clean, and friendly staff. Special mention goes out to Dawn who kept the breakfast area well supplied, tidy, and blessed us with her warm greetings each day.
Stayed 6 nights in Mar 2024
Response from Chris Front Desk on Mar 25, 2024
Thank you for your review Kristen! We greatly appreciate it and hope to see you again the next time you are in the area.

10/10 Excellent

Blane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, comfortable and clean.
Stayed 1 night in Mar 2024
Response from Chris Front Desk on Mar 25, 2024
Thank you so much for your review Blane!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. The room was clean although a little dated.
Stayed 1 night in Mar 2024

4/10 Poor

Javier

Business traveler
Disliked: Staff & service
The receptionist was not friendly and too slow. In general, the staff is not friendly. I was in a handicap room I don't know why
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart, Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 3, 2024
Thank you so much for the wonderful review Stuart!

6/10 Okay

Gregory

Traveled with partner
Room was very tired, and breakfast was below average.
Stayed 1 night in Feb 2024
Response from Chris - Front Desk on Mar 3, 2024
Thank you so much for the feedback Gregory. We appreciate it and hope that we can do better if you visit us again in the future.

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could walk to restaurants.
Stayed 4 nights in Feb 2024
Response from Front Desk on Mar 2, 2024
Thank you for your review Donna!

10/10 Excellent

Polly, Reynoldsville

Traveled with family
Liked: Amenities, property conditions & facilities
Everything was very satisfactory.
Stayed 3 nights in Feb 2024
Response from Chris - Front Desk on Feb 24, 2024
Thank you so much for the great review Polly!

10/10 Excellent

Dale, West Olive

Stayed 1 night in Feb 2024
Response from Chris Front Desk on Mar 24, 2024
Thank you so much for the great review Dale!

8/10 Good

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property but the VIP status was not recognized.
Stayed 3 nights in Feb 2024
Response from Jasa, Front Desk on Feb 20, 2024
Thank you for your review Luis! We apologized that your VIP status was not recognized and we will speak with our front desk staff to prevent this in the future.

6/10 Okay

Robert

Traveled with family
Hotel was average. After checking in we noticed the room smelled a bit damp and musty. After 20 min we noticed some condensation and small water pools on the floor. Went to front desk and he gladly swapped our rooms. Next room was good but overall experience was average. A solid 3/5 place
Stayed 1 night in Feb 2024
Response from Chris - Front Desk on Feb 19, 2024
Thank you so much for the feedback Robert. We greatly appreciate it and hope that we can do better if you visit us again in the future.

10/10 Excellent

Ingrid

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looks either new or recently renovated. Everything is clean and staff is super friendly.
Stayed 1 night in Feb 2024
Response from Chris - Front Desk on Feb 19, 2024
Thank you so much for the wonderful rating! We appreciate it and hope that you visit us again in the future!

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Chris - Front Desk on Feb 15, 2024
Thank you so much for the great review Maria!

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024
Response from Chris - Front Desk on Feb 15, 2024
Thank you Marcos, we greatly appreciate your review!

8/10 Good

Debbie

Liked: Property conditions & facilities
quite
Stayed 2 nights in Feb 2024
Response from Chris - Front Desk on Feb 9, 2024
Thank you so much for your review Debbie!

2/10 Terrible

Ekrem

Stayed 3 nights in Feb 2024
Response from Chris Front Desk on Mar 25, 2024
Ekrem, I am so sorry to hear that your experience was completely unsatisfactory

10/10 Excellent

Gaby

Stayed 1 night in Feb 2024
Response from Chris Front Desk on Mar 25, 2024
Thank you Gaby, we greatly appreciate your review!

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024
Response from Chris Front Desk on Mar 24, 2024
Thank you so much for the great review Jennifer!

6/10 Okay

George

Traveled with partner
Liked: Staff & service, amenities
Out room's bathroom had a toilet that was not working properly, a clogged sink, and the floor was not fully cleaned. There are no towel bars in the bathroom.
Stayed 1 night in Jan 2024
Response from Chris - Front Desk on Feb 9, 2024
Thank you so much for the feedback George. We greatly appreciate it and hope that we can do better if you visit us again in the future.

8/10 Good

Yessid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Staff is friendly. Breakfast was nice. Facilities need a bit of updating. The bathrooms weren’t in the best conditions but were fair enough for the weekend we stayed there.
Stayed 2 nights in Jan 2024
Response from Chris - Front Desk on Feb 9, 2024
Thank you so much for the feedback Yessid. We appreciate it and hope that we can do better if you visit us again in the future.

10/10 Excellent

Kimberly

Stayed 2 nights in Jan 2024
Response from Chris - Front Desk on Feb 9, 2024
Thank you Kimberly, we greatly appreciate your review!

4/10 Poor

Robert

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Service desk took his time assigning rooms and then when we had to leave a day earlier he was rude and no refunds. It’s your fault for leaving and I won’t give a refund. I understand the policy but his attitude and etiquette could be way more professional.
Stayed 3 nights in Jan 2024
Response from Chris - Front Desk on Feb 9, 2024
Robert, I am so sorry to hear that your experience with our front desk was unsatisfactory. I have brought up your issue of sounding rude with our front desk and I am sorry. Sometimes simply stating policy can sound rude and I understand that. Please note however, if you had purchased your reservation through us instead of the third party we would have gladly immediatly refunded you. Unfortunately, when you purchase through a third party we have nothing to do with their refund policy and I would suggest again speaking directly with them, the party you purchased your stay from, rather than us. I am sure that in some way shape or form that is the crux of the issue here.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotels Always
We stayed at this County Inn and Suites five years ago and booked it again because of the clean rooms and the caring staff.
Stayed 3 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you for staying with us. We appreciate hearing that you enjoyed a peaceful stay again!

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Chris at the front desk was so kind and helpful.
Stayed 5 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you so much for your review Candace! - Chris!

10/10 Excellent

Marc Leederson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Amazing?! Thank you! :)

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and friendly. Near stores. Large rooms. Very nice.
Stayed 2 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you for your review Beryl! We greatly appreciate it and hope to see you again the next time you are in the area.

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the breakfast was good. The room was nice. The room we stayed in there was a parking lot light that was super bright for the most part the curtains covered it up, but could use a little more. Also, the toilet ran all night.
Stayed 1 night in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you so much for the feedback Christina. We greatly appreciate it and hope that we will do better if you visit us again in the future.

2/10 Terrible

Sheena

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I honestly didn’t like anything about the property , I can not believe this property was recommended by pirate city for incoming families . Rooms are dirty/ have multiple people on drugs staying at the facility and staff members know and do not do anything.
Stayed 4 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Sheena, I am so sorry to hear that your experience was so unsatisfactory. I will bring up your issues with housekeeping, maintenance, and our breakfast team to get them taken care of - are you sure you stayed at our hotel? Seems off the mark for our service, and we do NOT have people on drugs staying here - so we hope we can do better next time

10/10 Excellent

Nicholas

Liked: Cleanliness
Daily housekeeping was nice. Breakfast was nice.
Stayed 6 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you Nicholas, we greatly appreciate your review!

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great area, sizable room with walking distance to restaurants.
Stayed 2 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
We are pleased to know that you enjoyed your stay with us, and that you found the location central to your needs!

8/10 Good

Elba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you so much for the feedback Elba. We greatly appreciate it and hope that we can do better if you visit us again in the future.

4/10 Poor

Gregory

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for the feedback Gregory. We greatly appreciate it and hope that we can do better if you visit us again in the future.

2/10 Terrible

Barry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel from Hell
We made reservations over a month in advance and was placed right next to elevator. Which by the sound we heard all day and night it must over 100 years old. The air conditioner was so loud every time it turned on the tv volume had to increase 4 to 5 levels and back down when it turned off. The beds weren’t very comfortable, lighting in bedroom was impossible for reading. The bathroom sink was not draining properly and the toilet was a hit or miss when flushing. Radisson should be ashamed. A remodel is not what this hotel needed. Knock it down and start over. Oh yes breakfast was nasty.
Stayed 3 nights in Dec 2023
Response from Chris - Front Desk on Dec 17, 2023
Barry, I am so sorry to hear that your experience was so unsatisfactory. I have brought up your issues with housekeeping, maintenance, and our breakfast team to get them taken care of.

10/10 Excellent

Gary

Stayed 2 nights in Dec 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for the great review Gary!

10/10 Excellent

Masaki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable from many restaurants and shopping!
Stayed 3 nights in Nov 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for the great review Masaki! We appreciate it and hope that you visit us again in the future.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Front Desk on Dec 17, 2023
Thank you for staying with us. We appreciate that you enjoyed your stay.

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, everything is kept up and new, if you put your do not disturb sign on your door the house keeping ladies respect it and dont knock, which is very appreciated
Stayed 6 nights in Nov 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for your review Andrey!

8/10 Good

Adriana

Stayed 1 night in Nov 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you for your feedback Adriana.

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2023
Response from Chris - Front Desk on Jan 8, 2024
Thank you so much for your review Ashley!

10/10 Excellent

Brigitte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 4 nights in Nov 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for your review Brigitte!

6/10 Okay

Marisa

Liked: Cleanliness, staff & service
Outdated
Stayed 1 night in Nov 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for the feedback Marisa. We appreciate it and hope that we can do better if you visit us again in the future.

8/10 Good

Jason

Stayed 3 nights in Nov 2023
Response from Chris - Front Desk on Dec 17, 2023
Thank you so much for the review Jason. We appreciate it and hope that you visit us again in the future.

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris at the front desk was amazing!!! I have never stayed in a hotel with such an accommodating person! Gave us the name of a restaurant which was fantastic!
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 25, 2023
Thank you for staying with us and for your totally positive review! We have noted your comments and appreciate them.

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access off I75; quiet, no highway noise at all.
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 18, 2023
Thank you for staying with us. We appreciate hearing that you enjoyed a peaceful stay.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed our stay very much hotel was centally located to everything we wanted to do it was very comfortable and the staff were very friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 13, 2023
We are pleased to know that you enjoyed your stay with us, and that you found the location central to your needs. We appreciate your thoughtful response and hope you will visit us again.