I would have felt safer at the Bates Motel
Posted Jul 26, 2016
Pulling in to our hotel, we noticed it was nothing like the picture online. The hotel was seriously run down and drab. Upon checking in, we went to our rooms. I headed straight for the bathroom and halted. There were bugs ( I think they were flying ants) crawling from the room, up the toilet and into the bowl, congregating on a dead bug in toilet. Went to the phone to call front desk, phone didn't work! Went to office. Took 15 minutes to get anyone. Told the employee their were bugs and we needed a different room. Her response, "My husband just cleaned in there and he never told me there were bugs!" Our second room also didn't have a working phone. We got into our replacement room. Beds were hard, and we noticed several big cracks in the walls. When I went to get my shower that night, the tub was not draining and the water was barely lukewarm. The front door wouldn't close completely without extreme effort and there was a 1/2 inch gap under it. Seeing the other quests staying around our rooms made me feel unsafe. This hotel needs serious attention from the chain to fix the many severe issues there. Will not EVER stay in hotel in this chain again.