“I was expecting minimal amenities, but i was sold on the glowing reviews of the homey kitchen available for guest use. However, when i arrived, i found that the 3 kitchen sinks had out of order signs on them. One sink had even been plugged with spray foam. There were multiple signs saying we should use paper and plastic dinnerware. I'm not sure how i'm supposed to fry an egg using paper and plastic. It is so frustrating when these new management companies take advantage of glowing reviews……
“I just loved this place. The self check in was convenient and the walk in shower was amazing. I wish all hotels had them. We ate at the restaurant next door and the food was great.”
“The front desk staff were wonderful. The room was very comfortable. The breakfast was better than I expected. Loads of variety.
The property could use a facelift - - fresh paint etc. The blind in our room was broken.
Now all in all it waas a very pleasant stay. I would stay here again.”
“The Follansbee had great history and the architecture was stunning. The beds and pillows could definitely use an upgrade. Our beds were hard and pillows were flat. We weren’t crazy about the breakfast but the next person may think it was great, that’s very subjective. The grounds, the lake, the church, I give all of that an excellent! I would definitely stay again with upgraded bedding..”
“No hot water apparently a long standing issue with this place.The rooms in the pool area have chronic claustrophobia. The house staff know of the hot water problem. Two turtles are brutally in carcerated in the office area;for satisfying Feng shui go elsewhere. My wife contained me from complaining about the situation Surely other guys were encouraged to explode,,,”
“Beautiful place to stay. Really like the living room and dinning area. Breakfast was very good and service was excellent. Definitely will stay there again. ”
“This was a very poor experience. We had no water for shower, and no water in kitchen sink. We checked in late at night, got up to take showers, and weren't able to do so because there was no water. We'd rented the cabin to go to a wedding and weekend events. Checked out an hour before checkout time to get to the event--unshowered-- and called the host, who didn't pick up. Left a message reporting the problem, and then we were told that we should have spoke to him to have him fix the problem……