Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from PA
Fair hotelPosted Nov 20, 2015
It is outdated. Needs to be updated. Could it shower because the handle for shower would not turn for hot water. Toilet ran all night after flushing. Informed staff when checking out
for Everyoneby A verified traveler from IL
very great staffPosted Sep 3, 2015
Pros: Everything from front desk to the check out
Cons: keep up the great work
well getting there i had trouble getting checked in but the lady at front desk called expedia and made sure the room got paid my room was very clean. The staff was really nice to because at night we were making alot of noise. The front desk lady called and was very nice and calm about everything.
by A verified traveler
Don't stay herePosted Aug 5, 2015
Pros: Checking out.
Cons: Where should I start?
Long line when checking in with 1 person behind desk. Tried 3 sets of key cards with no avail until they called maintenance to get me in my room. They couldn't fix the door issue, so I had to move rooms. The only room available was a whirlpool suite. Sounds great, right? Not really. While it was bigger, wasn't any more clean, carpets were shot, and the tv sucked. Oh, but I had a great view of the roof out of one window, and a great view of the pool still under construction out of my sliding door. Good times! The front desk lady was nice though, and felt bad. She knew her job sucked.
for Familiesby Michele from virginia
No Pool!!Posted Jul 23, 2015 on Hotels
The front desk NEVER told me the pool was closed and the ceiling was licking. There was buckets everywhere. My room was fine, it was the rest of the hotel that looked run down. The breakfast was the best part about our stay.
for Familiesby A verified traveler
Posted May 14, 2015 on Hotels
by A verified traveler from Bradley IL
Posted Mar 18, 2015
Pros: It had a restaurant and bar in it.
Cons: New carpet and clean the elevator floor.
Location: Yes everything i needed was around me.
This is an old hotel. It needs a little cleaning. I was on the third floor and had big air conditioners outside of my windows that was very loud. Had a hard time sleeping.
by A verified traveler
Posted Mar 16, 2015
Kinda dated facility, friendly staff and good breakfast
for Business Travelersby TERRENCE from Chicago
bad, bad experience.Posted Feb 11, 2015 on Hotels
The hotel pool and spa was closed, water was leaking from the ceiling all over the hotel, they used my credit card that I gave them for incidentals for paying for the room, which they ran twice. So I ended up paying for the room 3 times for one night.
for Business Travelersby A verified traveler
stayPosted Jan 19, 2015 on Hotels
Was unable to sleep the first night. The heating unit made so much noise, that I had to turn it off in the middle of the night. Being cold was better than the noise. Towels were rough and were so thin that they had holes in them. All of the ice machines in the building work out of order. The room, although non-smoking, smelled of cigarette smoke. The television (tube TV's?) kept blacking out the screen even though it was still on. Was afraid to keep it on in case the picture tube were to burn out. Requested a different room for my second night. TV and heater were in much better working condition. Other issues were still there.
for Personal Eventby barbara from Wilmington, IL
ICE MACHINE'SPosted Dec 27, 2014 on Hotels
All was great, but please get ice machine's fixed!!!