Ratings based on 25 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

In need of renovation

Posted Jan 1, 2017
This property looks tired and in need of renovations immediately! The staff was pleasant. The lobby was clean but furnishings appear worn. Our room was in need of deep cleaning. There was thick dust in the vents & on the light fixtures & shelves. The towel rack in the bathroom is barely attached to the wall anymore. The floor by the tub is spongy and the tile in the bathroom is all cracked. In some spots the tile has sharp edges. I wouldn't recommend this hotel until major renovations are completed.
2 out of 5
by A verified traveler from northern mn

water park=lots of unruly children

Posted Dec 16, 2016
Pros: location
Cons: a real party or gathering room. comfortable beds.
Location: -
our family rented 5 rooms to get together for a family Christmas party. i understand the motel would have lots of kids, but don't people keep track of their kids anymore??!! ok, that is not entirely the motel's fault. what was their fault was the CRAPPY "party room". our intention was to have a fondue dinner in the party room and play board games. the party room was a hallway from the main hall to the arcade, excercise room and waterpark, with two tables. there were not enough electric outlets to serve our purpose. it was a HUGE DISAPPOINTMENT. the bed was hard as the floor. for the price we paid, i was sorely disappointed.
Comment from Hotel Management
Dec 20, 2016 by Mark, Hotel Management
I'm sorry but we were never informed of your need for a party room until after our was booked. We have a wonderful party room but it was reserved well in advance of your reservation, we had no way of knowing you needed one or we could have told you.
5 out of 5
Recommended
for Families
by A verified traveler from Bradford, Mn

Great place to stay with kids of all ages

Posted Sep 3, 2016
Cons: Need fans in the bathrooms!
Location: We stayed in Baxter/Brainerd location. Go kart tracks, Bumper boats, Mini golf and Paul Bunyan Land are all very close to Hotel.
We planned a trip to Paul Bunyan land with our 3 6 yr. old's. We stayed at the hotel the night before and just happened to get a room right outside of the water park with a window a huge window looking into it which really made the kids excited. There was plenty of VERY NICE & attentive life guards on hand, The kids swam till the water park closed. The breakfast had a great variety and one kid LOVED that he got to make his own waffle (never had done it before)! We swam till check out and were told we could still swim after checked out. The rooms were very accommodating. GREAT EXPERIENCE!
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Great for kids!

Posted Aug 13, 2016
Rooms were spacious and beds were comfy. We liked having t In room refrigerator. My only negative would be the lifeguard staff in the little water park. They paid NO attention to the people and kids in the pool and equipment. They sat in one place, ate and talked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eagan, MN

Great hotel/ water park for the price.

Posted Mar 15, 2016
Other than the dbag water park Manager who was more interested in his pony tail, making basket ball shots, flirting with women and his lame tattoos on his arms it was fun. We have been to other water parks and this one by far lacked the professional life guarding so watch your kids close. For the price compared to other close by hotel / water parks it was worth it.
Comment from Hotel Management
Mar 21, 2016 by GM/Owner, Hotel Management
I just wanted to drop you a personal note to thank you for taking the time to do our survey and for being our guest. We are a small family owned hotel and your patronage is very much appreciated. As a former pool supervisor I'm sure you've seen and heard the entire range of comments regarding lifeguards, It's a much tougher job than people realize. I share your concern about the conditions you witnessed, especially the ball hitting your child, that's unacceptable and will be discussed. It's important you know, and I'm being 100% honest, that this is the first negative comment all season regarding the water park supervisor. In fact I have many, many comments on how outgoing and friendly he is and how much the kids love him. Please know that I respect your comments and that each and every comment is seen by the entire staff. I do apologize for not living up to your expectations and hope at some point you can return. Thank you for staying with us, I hope you can return soon. Mark
5 out of 5
Recommended
for Everyone
by A verified traveler

The only place we stay in Brainerd/Braxter area.

Posted Nov 22, 2015
Another nice stay. The only place we stay while in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beds were excellent! Very clean.

Posted Jul 25, 2015
Wonderful beds... unexpected! Very close to everything we needed and convenient to get to.
4 out of 5
Recommended
for Everyone
by A verified traveler

Adequate Hotel - Met all three pet peeves!

Posted Jun 25, 2015
Pros: Clean. Location. Large rooms.
My pet peeves in hotels were all met at this hotel. 1) Room keys that mysteriously don't work by the time I get up to the room after a very long trip getting there. 2) AC wall units that start and stop all night every 5 minutes instead of leaving the fan run continuously (no option to change it) 3) Guests who have determined that a) hallways are wonderful places for their precious children to run and scream at 630am and b) hallways are wonderful places to have very loud, tedious and gossiping conversations at 700am. Though that is not fault of the hotel, it was the deal breaker after being woken continuously from the CA unit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
We enjoyed the place and close to dinning and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2015
Quiet water park until a bus load of local school children showed up. Comfortable beds and room. Very good breakfast. Our second visit. I don't think I would enjoy it on a busy weekend.