Ratings based on 257 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice area, easy to find, close to shopping

Posted Jan 17, 2016
Pros: Very comfortable bed and bedding. Nice breakfast items to choose from. Pool was cool not cold, hot tub was hot, not scalding.
Cons: Liked the idea of adult hours for the pool and hot tub...would like 9pm to midnight instead of 10 pm to midnight
Location: Good restaurants nearby, gander mountain, as well as dept. Stores.
Great, very accomodating. Fridge, microwave, plenty of space to put luggage and belongings. Nice warm cookies and good coffee every afternoon. Fresh fruit, pretzels, trail mix available all day. Quiet atmosphere.
Comment from Hotel Management
Jan 19, 2016 by Karen, Hotel Management
This is an AWESOME review to read and thank you so much for sharing this as it helps us to better serve YOU - our guest! Please come back and stay with us again soon!
Comment from Hotel Management
Jan 19, 2016 by Karen, Hotel Management
This is an AWESOME review to read and thank you so much for sharing this as it helps us to better serve YOU - our guest! Please come back and stay with us again soon!
Comment from Hotel Management
Jan 19, 2016 by Karen, Hotel Management
This is an AWESOME review to read and thank you so much for sharing this as it helps us to better serve YOU - our guest! Please come back and stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from L.

Short visit

Posted Dec 28, 2015
Came to Baxter to visit a friend. Country Inn and Suites was very nice and comfortable. Perfect location to everything.
Comment from Hotel Management
Jan 1, 2016 by Karen, Hotel Management
We are glad to hear you enjoyed your short visit with us, and appreciate the feedback! Come back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

O.K.

Posted Dec 7, 2015
Pros: location
Our stay was O.K. , would have liked more selection for pillows, and access to Public TV The breakfast was excellent and staff professional
Comment from Hotel Management
Dec 12, 2015 by Karen, Hotel Management
Thank you so much for sharing your experience. We are not certain why you wouldn't have had access to Public Television here, as we do have it, and it is listed on our television guide. We apologize for that inconvenience and thank you again for sharing this with us!
4 out of 5
by A verified traveler

Remodel is beautiful

Posted Nov 29, 2015
The beds are terribly uncomfortable!! Very very hard, no cushion.
Comment from Hotel Management
Dec 1, 2015 by Karen, Hotel Management
Thank you for sharing your experience with us. We apologize you did not sleep well while staying with us. Our guest rooms are the last part of this remodel, which is set to be complete by Spring 2016. We will be painting, getting all new beds and linens, and new furniture! We hope you will give us another shot in the future as we are certain you will love all these changes!
5 out of 5
Recommended
for Getaway With Friends
by Dave from Prior Lake, MN

The Happy Deer Hunters!!

Posted Nov 11, 2015 on Hotels
Great hotel with a very friendly staff! Excellent continental breakfast.
Comment from Hotel Management
Nov 16, 2015 by Karen, Hotel Management
Thank you for the wonderful review! We are pleased to hear you were "happy deer hunters" and enjoyed our breakfast before heading out into the woods! We hope you will stay with us again next year, or even sooner!
5 out of 5
Recommended
for Business Travelers
by Barry

My hotel of choice.

Posted Nov 6, 2015 on Hotels
This is my hotel of choice when I go to Brainerd on business. They have recently renovated the building, and the ambience is very nice. Most of all they use real dishes, cutlery and glasses for their breakfast, which is a huge boost to our environment. my only negative is that I wish they had real cups and glasses in the rooms.
Comment from Hotel Management
Nov 9, 2015 by Karen, Hotel Management
Thank you for your dedication to us! We love hearing the feedback from our guests as this helps us to better serve them! We are pleased to hear you love our dining ware! Please feel free to bring any of it back to your room the next time you stay with us! Thanks again!
4 out of 5
Recommended
for Couples
by A verified traveler from wyoming

Posted Oct 27, 2015
Pros: location
We have stayed here three different times in the past year. This time the entire place was under construction. This was the primary reason we rated it lower this time than in the past. Overall the stay was pleasant!
Comment from Hotel Management
Oct 29, 2015 by Karen, Hotel Management
Thank you for letting us know how we are doing! We were getting new carpet through the hotel when you stayed with us, and are actually finishing that part of the project up this weekend! Sorry for any inconvenience this gave you but we are HAPPY to say we have new carpet now and are certain you will love it as well! Thanks so much for your dedication to us and your patience as well as we bring our hotel to the next level!
5 out of 5
Recommended
for Everyone
by A verified traveler from G. Apple Valley

Stuck in Brainerd 9 PM broken car.

Posted Oct 6, 2015
Great staff and hotel in a stressful time. Pleasant, kind and helpful. They even gave us a late checkout time when Ford dealership needed a little more time to fix my car. They were great!
Comment from Hotel Management
Oct 9, 2015 by Karen, Hotel Management
Thanks for letting us know how we are doing! We are pleased to hear you enjoyed your time with us, or as much as you could in your circumstances. Should you ever come back to the BLA (Brainerd Lakes Area) we hope you will come stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2015
Pros: convenience, price, allowed dog, comfortable
We stayed at the Country Inn for a family wedding. It was nice to be close to our family. We all had rooms next to each other. The staff was fantastic! They were friendly and gave great recommendations. My 4 year old loved the pool and fruit in the lobby. The dog was very happy except we couldn't find the exercise area mentioned for him. I thought the beds were so comfortable. Great variety for breakfast buffet and I enjoyed the cookies! The one complaint was the early wake-up on Saturday because of a fire alarm.
Comment from Hotel Management
Oct 3, 2015 by Karen Rettke, Hotel Management
Thanks for sharing your experience! We love to hear when our guests enjoy their time with us. We apologize for the fire alarm though - that's not a pleasant way to be woken up! Someone burnt toast really bad - so grateful it wasn't anything worse!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

The Country Inn & Suites

Posted Sep 27, 2015
Pros: Location, near shopping and scenic drives.
Location: Shopping at Nisswa was fun, it was the first time we had been in that area of Minnesota..
The Country Inn & suites was clean, bed were comfortable and the staff helped with any questions we had. We also enjoyed having coffee and breakfast right at the hotel. The pool was clean and not over chemically treated. We would recommend this hotel to friends.
Comment from Hotel Management
Oct 2, 2015 by Angela Isle, Hotel Management
Thank you for letting us know how we are doing! We are thrilled to read you enjoyed our hotel, the pool and your time shopping in Nisswa~one of my favorite shopping spots as well! Please come back and stay again soon!