Ratings based on 1,568 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Portsmouth, RI

Convenient stopover for overseas flights

Posted Dec 5, 2016
Pros: Clean room, comfortable bed, excellent breakfast.
Cons: Loud hum from refrigerator stopped after whacking the door. Heating radiator still rather noisy.
Location: Very close to the Braintree Logan Express parking lot.
When we return from Europe after a long flight, we don't want an hour's drive back home to Rhode Island, so we welcome a comfortable stopover near the Braintree Logan Express parking lot.
5 out of 5
by A verified traveler from Braintree, Mass.

Great location with so many options!

Posted Dec 4, 2016
One of the first things I noted upon arriving is that this is definitely a 'family' friendly hotel! This is fantastic and happy to have chosen this facility! The room was really nice for the price! Location 'Great!'. VERY generous breakfast buffet!!!!!!! The staff was very friendly and always attentive!!!!! I WILL ALWAYS BOOK HERE WHEN IN THIS AREA! Lady L
4 out of 5
by A verified traveler from MA

Sweet and Easy

Posted Dec 4, 2016
Check in was fast. The room was very comfortable. The shower was well designed.
5 out of 5
by A verified traveler from US

Close to where we need to bo

Posted Dec 1, 2016
Pros: Close to things we needed to do.
Cons: Rooms on front side are a little noisy from the street and highway nearby. Not sure if anything can be done about it.
Location: Close to our son's work. Good restaurant next door, mall across the street and close highway access.
This is the second time we have stayed here. Very happy with the accommodations. Staff was very nice and helped with any requests we had. Will come back.
3 out of 5
by A verified traveler from US

Standard fare

Posted Dec 1, 2016
Pros: Everything was okay.
Cons: Breakfast options were off for me personally, but probably fine for the average consumer.
Location: Area is suburban, away from the city, but large mall across the street.
This hotel stay was okay, no bells and whistles, but just fine for a no frills stay. The place is a bit dated and worn around the edges, but the price was right, so can't really complain. The free breakfast which has been a draw for me at other Hyatt locations was just okay here. Adequate to fill you up, but no comparison to this operation at other locations. There didn't seem to be much competition for them in this area, so no incentive or urgency to change things. But as far as function goes, it's just fine.
5 out of 5
by A verified traveler from Philadelphia

Great location

Posted Nov 29, 2016
Next to the highway and gas station. Next door to plenty of resturants and other stores. Across the street from a mall. Despite all the activity surrounding the hotel the room is very quiet. Good selection of food for breakfast which is free. Bring water because complimentary water goes fast and bottled water for sale is very pricey. Plenty of stores nearby to stock up. Would stay again.
Comment from Hotel Management
Nov 29, 2016 by HyattPlaceBBManager, Hotel Management
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to Hyatt Place soon!
4 out of 5
by A verified traveler from US

Posted Nov 28, 2016
The pillows weren't that great so it was hard to sleep. The bathroom was extremely tight and the view out our window was awful. But the breakfast was amazing, the staff was delightful, and the room was very well setup!
Comment from Hotel Management
Nov 29, 2016 by HyattPlaceBBManager, Hotel Management
Thank you for your feedback. I am glad to hear that the majority of your stay with us was satisfactory. We apologize for any inconvenience caused by the size of the bathroom and pillows. We appreciate your feedback; it helps us identify those little things we can provide or improve for our guests. We hope to welcome you back to Hyatt Place soon!
5 out of 5
by A verified traveler from US

Posted Nov 27, 2016
Last minute reservation, the hotel crew were accommodating and the room was comfortable and very clean. I would definitely stay again.
Comment from Hotel Management
Nov 29, 2016 by HyattPlaceBBManager, Hotel Management
Thank you for your kind words! We are so happy to hear that you enjoyed your stay with us and look forward to welcoming you back to Hyatt Place soon!
3 out of 5
by A verified traveler from US

Convenient for a night or two

Posted Nov 26, 2016
Close to highway, Starbucks and several restaurants. Free parking and nice staff. Room smelled off old smoke and too much air freshener. Bathroom faucet had terrible water pressure and no cold water. We needed inexpensive place to stay over holiday that was cheaper and easy, this fit the bill.
Comment from Hotel Management
Nov 29, 2016 by HyattPlaceBBManager, Hotel Management
Thank you for your feedback. We apologize for the inconveniences you experienced in your room. What you describe does not meet our high standards; I have passed your comments along to our Engineering team and Housekeeping team for further review and immediate attention. I am confident we will find quick resolution. and hope to welcome you back to Hyatt Place soon!
4 out of 5
by A verified traveler from California

Nice hotel, short drive to airport and city

Posted Nov 25, 2016
Nice place to stay with family, had a good, hot breakfast included, first class restaurant next door.
Comment from Hotel Management
Nov 29, 2016 by HyattPlaceBBManager, Hotel Management
Thank you for your comments. We are delighted that you enjoyed your stay with us and look forward to welcoming you back to Hyatt Place soon!