Ratings based on 130 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, Manitoba

Great hotel, comfy bed

Posted Feb 4, 2017
Really great hotel it was amazing, and the beds were super comfy!!
Comment from Hotel Management
Feb 6, 2017 by Ayanna-AGM, Hotel Management
Thank you for taking the time to leave a comment. We hear quite frequently how comfortable our beds are. It's nice to hear you enjoyed your stay. Hope we see you again in the near future at the Best Western Plus Brandon Inn
4 out of 5
by A verified traveler

Posted Feb 4, 2017 on Hotels
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you letting us know how your stay was at the Best Western Plus Brandon Inn. Much appreciated.
5 out of 5
by Wenda

Posted Jan 7, 2017 on Hotels
Grandpa and grandma taking the kids away for a night in a hotel and enjoy the water slide
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to respond to the on line review for the Best Western Plus Brandon Inn. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Crane River Mb.

Posted Jan 7, 2017
Rooms were nice and pleasant smelling , however the second day the maid didn't vacuum or refill coffee, but front desk fixed it. The wifi was not compatible for gaming units eg. PS4 so no online gaming atm.
Comment from Hotel Management
Jan 10, 2017 by Darlene Janssen, GM, Hotel Management
Thank you so much for taking the time to provide feedback. We will be sure to remind our Team of the importance of ensuring supplies are topped up and unfortunately we are unable to provide Wifi Service for gaming machines as it slows down the internet speeds for other guests. Thank you again and we do hope to see you in the future.
5 out of 5
by Sharla

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide feedback online on your stay here at the Best Western Plus Brandon Inn. This motivates our Team and helps us ensure we are on top of any issues that may be missed or encountered by our Guests. We do hope to see you again in the future. Happy New Year!
5 out of 5
by Kara

Very friendly staff

Posted Dec 28, 2016 on Hotels
Fantastic
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide feedback online on your stay here at the Best Western Plus Brandon Inn. This motivates our Team and helps us ensure we are on top of any issues that may be missed or encountered by our Guests. We do hope to see you again in the future. Happy New Year!
5 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
Enjoyed the Home Hardware big curling event. Would like to see more curling events. Brandon Mb. Is situated in a good area.
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide feedback online on your stay here at the Best Western Plus Brandon Inn. This motivates our Team and helps us ensure we are on top of any issues that may be missed or encountered by our Guests. And yes we would love to host many more curling events in Brandon!. We do hope to see you again in the future.
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to provide feedback online on your stay here at the Best Western Plus Brandon Inn. This motivates our Team and helps us ensure we are on top of any issues that may be missed or encountered by our Guests. We do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, MB

New, clean and comfortable

Posted Nov 6, 2016
I was in Brandon in business and the hotels near my meeting at the Keystone Centre were all full. The group I was travelling with opted for the Best Western off the #1 highway and, although it was a 10-12 minute drive from the Keystone Centre, it was a nice place to return to for the night. Rooms are very nice and new with very comfortable beds. Staff were helpful in expediting my check in (they could see I was in a hurry) and in refilling the breakfast buffet when items ran out. As long as I had access to a vehicle to get around town, I would stay here again.
Comment from Hotel Management
Nov 9, 2016 by Darlene Janssen, General Manager, Hotel Management
Thank you so very much for your kind words regarding our hotel and the service we provided to you and we are so happy you enjoyed your time with us. We love to see these great comments and will be sure to pass them on to our Team!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2016
Best sleep ever, kids love the pool. Very quiet and clean only thing parking was tight for our dually truck.
Comment from Hotel Management
Nov 9, 2016 by Darlene Janssen , General Manager, Hotel Management
Thank you for taking the time to complete an on line review and we are very happy that you had a great stay and the children loved the pool. We are told it is one of the fastest waterslides so that was good to hear. Thank you again and we do hope to see you again in the future.