Ratings based on 129 Verified Reviews

4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice Hotel Handy to Downtown Brandon

Posted May 1, 2017
Found this Hotel to be clean and well appointed thought that the price per night compared to other similar Hotels was somewhat overpriced
Comment from Hotel Management
May 2, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for your kind words regarding the Best Western Plus Brandon Inn. We very much appreciate your feedback and our Team always looks forward to this each morning during our "Huddles" . We do try to remain competitive in our pricing to the market, and our Best Western Rewards program offers some amazing promotions that our guests can take advantage of. Thank you again and we do hope to see you again one day soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Manitoba

Very nice hotel

Posted Apr 22, 2017
Pros: Bed was comfortable, room was very clean, staff were great. Location was close enough by car to Brandon's major attractions.
Location: 5-10 minutes by car from the Arena, Assiniboine Community College campuses, Brandon University, shopping, and restaurants.
Enjoyed a one night stay. Room was very modern, clean and comfortable with amenities that included a Keurig, microwave, and small fridge. The pool and gym area was very nice, including a waterslide. The staff were very friendly and helpful. We would certainly stay there again.
Comment from Hotel Management
Apr 25, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for taking the time to respond to the on line reviews for the Best Western Plus Brandon Inn. Our Team is always so motivated when they see such great words and we are so happy you enjoyed your stay! We do hope to see you again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler

Had a waterside that did not work.

Posted Apr 20, 2017
I booked the hotel so I could have my grand children stay with us for the night but when we got there they said the water slide was down due to painting. This was the only reason I booked with the hotel. They could have offered me a discount on my room.
Comment from Hotel Management
Apr 25, 2017 by Darlene Janssen, General Manager, Hotel Management
We are so sorry that we had to close the water slide for painting and unfortunately it is one of those jobs that we can never find the perfect time. We do hope you did have some quality time with your grandchildren and come back again one day to experience our waterslide.
1 out of 5
by A verified traveler from manitoba ca

I expected much more from besr western

Posted Apr 3, 2017
Not good overall Other customers were complaining too
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place for the family

Posted Apr 1, 2017
Pool, slide, breakfast enjoyed by the kids, great location for families passing through as well
Comment from Hotel Management
Apr 25, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for taking the time to respond to the online review for the Best Western Plus Brandon Inn. We always appreciate feedback and my Team loves to see great reviews such as yours. We do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

We were stormed stayed and were able to get a room

Posted Mar 9, 2017
Pros: New, clean and staff were helpful
Pleasantly surprised at how modern and clean the room was as we don't stay at Best Western Hotels. That's gonna change now
Comment from Hotel Management
Mar 10, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for your kind words and we are so happy we have "converted you!" We do hope to see you again in the future. thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent in every way.

Posted Mar 8, 2017
Pros: Best Western has designed an excellent hotel. There are outlets where they should be. The light switch can be found in the dark. I like everything.
Location: You can get to the city centre in about 5 minutes
I love everything about this hotel. Easy to get to the rooms, large rooms, quiet, great staff, easy parking, well lit parking lot, nice big screen tv, very comfortable bed (four pillows on the bed), everything is clean and new, nice coffee at the front desk and in the room, close to a couple of restaurants, safe in the room, clean pool and workout area, nice decor, the hotel and rooms smells clean and fresh. I've stayed her 4 times -- this hotel is perfect. Really.
Comment from Hotel Management
Mar 10, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for your kind words- our Team is always so motivated and thankful that you have taken the time to comment on your stay. We do hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Moosomin, SK

Awesome Hotel

Posted Feb 22, 2017
The boys loved the pool and water slide. The room was clean and home like. Another great fact was that the staff was friendly and helpful. The hot tub was close to the pool and water slide too. The bathroom was clean and large. The hotel is very modern and welcoming.
Comment from Hotel Management
Feb 23, 2017 by Assistant Manager, Hotel Management
We have been told once or twice that our slide is the fastest in town. The kids, and some adults, really enjoy it. I will pass on the positive comments to our great team. Thank you for taking the time to let us know how we are doing at the Best Western Plus Brandon Inn. See you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
Heating system was a bit noisy. The staff were very good. Breakfast was okay.
Comment from Hotel Management
Feb 17, 2017 by Darlene Janssen, General Manager, Hotel Management
Thank you so much for taking time to respond to the online review. Here at the Best Western Plus Brandon Inn we value feedback from our guests and it motivates us all in so many ways. We are sorry that you found the heating system a bit noisy and will be sure to mention this to our Maintenance Team to look into. Thank you again and hope to see you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, Manitoba

Great hotel, comfy bed

Posted Feb 4, 2017
Really great hotel it was amazing, and the beds were super comfy!!
Comment from Hotel Management
Feb 6, 2017 by Ayanna-AGM, Hotel Management
Thank you for taking the time to leave a comment. We hear quite frequently how comfortable our beds are. It's nice to hear you enjoyed your stay. Hope we see you again in the near future at the Best Western Plus Brandon Inn