Ratings based on 699 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 20, 2018
Was an excellent choice for our stay. We were able to enjoy the facilities with our family in a very relaxed environment.
Comment from Hotel Management
May 21, 2018 by Victoria, Hotel Management
Thank you for your review, we look forward to seeing you on your next family getaway.
3 out of 5
by A verified traveler

Posted May 19, 2018
Comment from Hotel Management
May 21, 2018 by Victoria, Hotel Management
Thank you for your review.
5 out of 5
by A verified traveler

Posted May 12, 2018
Bathrooms have great heated floors👍
Comment from Hotel Management
May 15, 2018 by Brent, Hotel Management
Thank you for you review. I am glad you enjoyed the hotel. We hope to see you back soon.
4 out of 5
by A verified traveler

Posted May 11, 2018
Comment from Hotel Management
May 11, 2018 by Victoria, Hotel Management
Thank you for your review. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2018
Staff accomodated my elderly mother by volunteering to move us to main floor
Comment from Hotel Management
Apr 30, 2018 by Victoria, Hotel Management
Thank you for your review. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, great staff

Posted Apr 22, 2018
Room was clean and reasonably well appointed. Staff were very helpful, very professional. Nice facilities.
Comment from Hotel Management
Apr 23, 2018 by Brent, Hotel Management
Thank you for your comments. I hope you will visit again soon.
2 out of 5
by A verified traveler from Calgary

Victoria Inn

Posted Apr 5, 2018
Have stayed many times at this hotel. Lady visit was disappointing for many reasons. One if you book online you do not receive a breakfast coupon. Only if you call the hotel directly do you receive this item. Disappointing policy! Second they were renovating the room next to us and construction started at 7:45 am. Pulling wires and cutting through gypsum board was loud and aggravating. Disappointing! Third we were at the hotel as we were attending a funeral. Right when we started to get ready they turned the water off with no notice. When I personally talked to the contractors they said sorry but we have already cut all the valves off and it will take 30 minutes to turn water back on. When the water came back on 35 minutes later it was yucky brown water that took another 10 miners to flush through. Lastly when I mentioned these issues to the front desk they replied, “oh we are very sorry”. Disappointing!
Comment from Hotel Management
Apr 11, 2018 by Brent, Hotel Management
Don, I am very sorry to hear about your problems with your stay. I can understand how these thing would of affected you stay. I have discussed your concerns with our maintenance team and we will do a better job of being aware of our guests in house and their needs. Again i do apologize and we will learn from this.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel nice kid friendly pool and play area

Posted Mar 31, 2018
Nice experience -wished a breakfast would have been included for the price.
Comment from Hotel Management
Apr 5, 2018 by Brent, Hotel Management
Thank you for you comments. We will review our policy to see how we can solve your concerns
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2018
hotel was nice can clean. Rooms were very nice and the pool is a great to be able to have a swim and stretch after a long drive.
Comment from Hotel Management
Mar 10, 2018 by Lauren, Assistant Guest Services Manager, Hotel Management
Thank you for your review! We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2018
Facilitated a meeting at this hotel plus an overnight stay. The staff were very accommodating and the service with the banquet space was very professional. Room setup was ideal for the group, meal was on time and presented well. The restaurant was great also. Would stay again next time in Brandon.
Comment from Hotel Management
Mar 5, 2018 by Brent, Hotel Management
Thank you for your review. We are happy that you enjoyed you visit. We hope you will visit us again soon.