Ratings based on 283 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very modern and clean and spacious rooms

Posted Nov 7, 2017
Very pleased with our stay. The hotel was modern and clean and the staff was attentive. The only issue was the water didn’t work on our floor for a short time but they fixed it right away and gave us a small discount. The free breakfast was also a great perk!
Comment from Hotel Management
Nov 9, 2017 by t, Hotel Management
Thank you for your comments during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

stop over night

Posted Oct 22, 2017
Pros: clean
Cons: n/a
Location: n/a
Nice,clean hotel. Staff very helpful & friendly. The hotel was a good price
Comment from Hotel Management
Nov 6, 2017 by T Colavecchio, Hotel Management
Thank you for your comments during your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2017
The toomscwas beautiful and very comfortable the stag. Was polite and very efficient an overall wonderful stay
Comment from Hotel Management
Nov 6, 2017 by T Colavecchio, Hotel Management
Thank you for your comments during your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from branford

Posted Sep 25, 2017
Very nice hotel good location Staff was very accommodating
Comment from Hotel Management
Sep 26, 2017 by GM, Hotel Management
Thank you for your comments during your stay with us. We will share them with staff and management.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

A hidden gem

Posted Sep 19, 2017
The hotel has absolutely exceeded my expectations by all measures: 1. Friendly staff 2. Spacious room... and everything is very clean 3. Breakfast buffet is absolutely a delight 4. It's less than 10 min drive to Downtown New Heaven, so it's very convenient 5. Above all, the rate's very reasonable I would definitely stay at the same hotel on my future trips!
Comment from Hotel Management
Sep 26, 2017 by GM, Hotel Management
Thank you for your comments during your stay with us. We will share them with staff and management.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Wales UK

Great hotel perfect for a short stay.

Posted Aug 30, 2017
We enjoyed our stay here. The hotel is being renovated and is nearly finished. The rooms are modern ans the beds are super comfy. The pool was small but perfect for a splash about. The only gripe i had was that the walls and floors are thin and you can hear your neighbours. We had a split stay herr so on our second part we asked for a third floor room near the end of a corridor. This was perfect
Comment from Hotel Management
Sep 26, 2017 by GM, Hotel Management
Thank you for your comments during your stay with us. We will share them with staff and management.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel, clean and convenient

Posted Aug 28, 2017
Pros: Clean, functional, recently renovated
Cons: Not much, you have everything you need
Location: Convenient, next to restaurants and shops. Not far from the shore and the highway
Perfect as always, rooms are clean and recently renovated. Staff is kind and competent. Nice breakfast included
Comment from Hotel Management
Sep 26, 2017 by GM, Hotel Management
Thank you for your comments during your stay with us. We will share them with staff and management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Work trip

Posted Jul 31, 2017
Pros: convenient to work location and good food
Cons: Closet design room 116 needs work
Location: close to everything I needed
Closet was odd, no way to hang any clothing? AC was running too humid, sweating at 70 degree temp. Otherwise the updates are very nice.
Comment from Hotel Management
Sep 26, 2017 by GM, Hotel Management
Thank you for your comments during your stay with us. We will share them with staff and management.
3 out of 5
by Melinda

Posted Jul 27, 2017 on Hotels
Housekeeping walked into our room without announcing housekeeping after it was already cleaned in the middle of the afternoon.
5 out of 5
by Dottie

Fabulous! Fabulous! Fabulous!

Posted Jul 26, 2017 on Hotels
On a cross country trip, staying in many hotels, this was like coming home! The staff was, by far, the most friendly, accommodating, and helpful that we've encountered. Renee, at the front desk, is an asset to the hotel industry. The complimentary breakfast buffet was wonderful and plentiful! Coffee and tea is available 24/7 in the breakfast area off the lobby as well as in the room. I went down to make a cup of tea at night just to talk t the staff! Five stars is not enough! They deserve more!