4/10 很差
Tammy G.
2025 年 11 月 23 日
满意：清洁度
The cabin itself was cozy and cute. Two days of no hot water was not appreciatedUpon arrival we were able to get a hot shower but noticed the hot water ran out quickly. The next morning we had no hot water. I called the office and was asked if I wanted someone to come out. It was as if I was asking for something special. At some point maintenance was sent out but we were never informed. When we returned Friday evening about 9 pm or so, we had hot water for about 5 minutes. We called, and once again maintenance was sent. He said the breaker had to be reset earlier in the day and it was the same problem this time. He said to wait an hour for the water to warm up and if it went out again to call in the morning. He was nice enough. At 10:30 PM we tried the water. Again we got about 5 minutes before we lost hot water again. We called Saturday morning when we got up. They said they would get someone out. We left for the morning. We ended up stopping by the office about 2 PM as we had no updates and decided we wanted to got to a show. Upon stopping at the office the gal we spoke with was nice, but couldn't give us an update. If asked what the plan was if they couldn't fix it today and she said she would either move us or find a place for us to shower. We purchased our tickets, went back to the cabin. Turns out the hot water was fixed but that point and thankfully we were able to take a full shower. I don't try to get free stuff, but no compensation or apologies were offered
Tammy G.
2025 年 11 月入住 3 晚