Ratings based on 111 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, AR

Our favorite place to stay in Branson

Posted Dec 12, 2016
Pros: 5 stars - our family of 6 love staying here. The boys love the pool and game room and the continental breakfast is excellent.
Location: Silver Dollar City
Check-in was fast and friendly, the rooms are always clean and comfy, a value for the price, and the staff are amazing.
Comment from Hotel Management
Dec 13, 2016 by Front Office Manager, Hotel Management
So pleased exceeded your expectations during your stay . We look forward to having the entire family back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Very nice hotel

Posted Dec 9, 2016
Cons: It would have been nice to have had some tea in the room instead of just coffee.
Location: Close to Silver Dollar City, the trail of lights, and short drive to the Branson Belle.
Just stayed for one night, fast check in and great rooms
Comment from Hotel Management
Dec 10, 2016 by Front Office Manager, Hotel Management
We appreciate your recent review of your stay and appreciate your suggestions. We strive to make every guest stay satisfactory. Hope to see you again in 2017.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to Silver Dollar City

Posted Nov 29, 2016
If you are going to Silver Dollar City, this is the place to stay. Only about a half mile from Silver Dollar City in Branson West. Very nice & friendly staff, clean room, free buffet breakfast, & free shuttle to Silver Dollar City & back. Also has nice indoor pool & hot tub. Would definitely recommend to anyone.
Comment from Hotel Management
Nov 30, 2016 by Front Office Manager, Hotel Management
We are so pleased you enjoyed your recent stay and I'm thrilled you took advantage of our great amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent hotel near Silver Dollar City

Posted Nov 28, 2016
Pros: I liked everything about this hotel.
Cons: I can't think of anything that I would improve on.
Location: There are so many shows and activities for the whole family that it will take many trips to Branson.
We arrived after midnight and we were met with smiles and a very fast check-in. The room was very clean. The breakfast was served from 6 - 10 a.m. this allowed us to sleep in late after driving for 13 hours. WOW! What a blessing. The shuttle to the park was very accommodating as well. Thanksgiving lunch was served at a great price and the service was wonderful. My husband and I will return to Branson, mainly because of this hotel and its staff.
Comment from Hotel Management
Nov 29, 2016 by Front Office Manager, Hotel Management
We are so thrilled that you enjoyed your weekend stay with us. We strive for excellence and guest satisfaction. We look forward to seeing you again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel close to silver dollar city

Posted Nov 17, 2016
Hotel was nice, we had hard time getting clean towels until late in the day and no extra toilet paper! Food not so great at the restaurant there! Had a dollar store within walking distance! Pool was nice! Overall was good motel! Would stay there again! Hopefully on a lower floor!
Comment from Hotel Management
Nov 29, 2016 by Front Office Manager, Hotel Management
I appreciate your recent review of your stay, and I am concerned that we missed the mark on housekeeping. Please know that I will be working with the staff to ensure that we make the mark for all guest in the future. I also noted your displeasure with the restaurant we will be working with them as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Clean, comfortable room and great fluffy pillows.

Posted Nov 16, 2016
Pros: Staff was very welcoming and breakfast was good. The hotel was decorated for the holidays and the candy cane with story was a nice touch.
Cons: I can't think of anything that would have made my stay any better
Location: Shuttle to Silver Dollar City
Comment from Hotel Management
Nov 29, 2016 by Front Office Manager, Hotel Management
Thanks so much for the perfect rating. I am pleased you enjoyed the full hot complimentary breakfast. We look forward to seeing you again next year!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel. Very family friendly.

Posted Nov 14, 2016
We enjoyed our stay. The rooms were clean. The free breakfast was great. Our kids enjoyed the game room.
Comment from Hotel Management
Nov 15, 2016 by Front Office Manager, Hotel Management
So glad the entire family had an enjoyable time. We take great pride in our cleanliness and satisfactory service.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Highly Recommend!

Posted Nov 7, 2016
Pros: The shuttle to Silver Dollar City was great!! We were able to relax knowing that we didn't have to fight the traffic! Also, the breakfast each morning of our stay was top knotch--we were very impressed!!
Cons: The front desk personnel could have been faster...we checked in late and were the only ones in the lobby--it took at least 5 minutes for the woman to look up and greet us-and we were the only ones there! Glad we didn't require any assistance from the front desk for the rest of our stay!
Location: Only a 5 minute shuttle to SDC!! Very convenient! Which was perfect because SDC was very busy as it was the first weekend for An Old Time Christmas!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay

Posted Nov 7, 2016
We have stayed here many times and it is always very clean. The staff is always very pleasant and helpful. Breakfast is awesome with many selections. Quiet and once again they clean the room very good. Love to stay at this hotel. It is away from the beaten path and close to silver dollar city.
Comment from Hotel Management
Nov 11, 2016 by Front Office Manager, Hotel Management
So pleased to have you back again with us. We strive for excellence in cleanliness and satisfaction in customer service. We look forward to your return again in the future!
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Advertised amenities not there.

Posted Oct 31, 2016
Pros: Loved the pillows.
Cons: The wifi was useless and was so disappointed about the hot tub. It would have been nice to have some warning.
Location: Silver Dollar City is super close and the strip is easy to get to.
The room (air unit) smelled moldy. We had to step up the medications for my daughter with bad allergies. The hot tub that they advertised they had was a horrible mess of pieces everywhere and not even close to functioning. The wifi was free but on the very rare occasion I could actually get it to connect, it was so slow it was completely useless. The water softener made it difficult to get the soap rinsed off. However, the room and bathroom was clean. The shower had good water pressure. The hotel in general was clean. The pool was nice. We loved the pillows and the beds were fine. The full breakfast buffet was great for those that like breakfast. The staff was good for the most part. They were not super friendly but did do the job quickly. If Silver Dollar City is the main destination then this is a perfect location. Overall, I would stay there again just not with expectations of all the listed aminities.
Comment from Hotel Management
Nov 11, 2016 by Front Office Manager, Hotel Management
We appreciate your recent survey of your last stay with us. Please know that we have taken measure into all your concerns and made many changes. Our hot tub is now up and functioning with new jets and a brand new decking. We are also establishing a better connection with our Internet. I do apologize for the many inconveniences and do hope that you might try us again in the future.