Ratings based on 257 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Relaxing

Posted Jan 19, 2017
Pros: It was beautiful and clean.
Location: Branson is a tourist town, so there is an abundance of fun activities to do!
The hotel is beautiful and clean which makes it very relaxing. The only time I was not relaxed was checking in and I could not understand the staff member who had a very thick accent. The staff member was trying very hard to communicate with me. However, our conversation was very uncomfortable because I could not understand the important information being given to me.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Has beautiful lake front and mountain views.

Posted Jan 17, 2017
I was disappointed that there was no refrigerator or microwave in the room although we had been given an "upgrade."
5 out of 5
Recommended
for Everyone
by A verified traveler from higginsville, mo

Posted Jan 8, 2017
We had a fantastic time enjoying the grounds, mostly indoors as it was below freezing cold all week. All its the amenities were excellent. We spent a lot of time in the pool and jacuzzi with some incredible music playing all over the place. It was an incredible week in a fantastic room as well. We'll be back, many times, and soon.
Comment from Hotel Management
Jan 10, 2017 by Sheri, Hotel Management
We are so pleased to hear you enjoyed our hotel and the service you received during your recent stay. We are honored that you choose to spend your time with us this year. We will certainly pass your kind words on to the staff. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel, amazing views!

Posted Dec 29, 2016
The hotel was a wonderful treat. The staff was amazing.
Comment from Hotel Management
Dec 30, 2016 by Sheri, Hotel Management
Thank you for your very positive review of your recent stay at Chateau on the Lake! We are so pleased that you were impressed with our hotel. We certainly look forward to welcoming you back and exceeding your expectations once again. Sincerely, Sheri Young Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Beautiful and rekaxing

Posted Dec 28, 2016
We stay here a couple of times a year. It is beautiful, quiet, and relaxing. Close enough that you can be at the attractions in 5 minutes or so but gives you the feeling of seclusion. Highly recommended
Comment from Hotel Management
Dec 31, 2016 by Sheri, Hotel Management
Thank you for providing your feedback and comments on our hotel. We are delighted to learn that you experienced a great stay with us, enjoying our amenities around the hotel as well as the wonderful service provided by our associates. We look forward to welcoming you back soon! Sincerely, Sheri Young Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from BENTON AR.

HOME

Posted Dec 19, 2016
Pros: EVERTHING
Cons: NOTHING
EVERBODY IS SO NICE AND READY TO HELP . VALET TOP NOTCH ,RESTAURANT STAFF,FOOD EXCELLENT.
Comment from Hotel Management
Dec 22, 2016 by sheri, Hotel Management
Thank you for your comments, we are happy to hear that you enjoyed your stay. We hope to see you again in the near future. Sheri Young Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2016
Wonderful place to stay. Will for sure be going back.
Comment from Hotel Management
Dec 13, 2016 by Sheri, Hotel Management
Thank you for sharing your experience with us, we are happy to hear that we exceeded your expecations. We will look forward to hosting you again. Sheri Young Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice escape from the traffic if Branson

Posted Dec 11, 2016
Great spacious room with view of the lake. Excellent breakfast Indoor pool open 24 hours and adult only after 10pm !
Comment from Hotel Management
Dec 13, 2016 by Sheri, Hotel Management
Thank you for your review. We hope to host you again at Chateau on the Lake Resort and Spa. Sheri Young Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland,ME

Very nice stay

Posted Dec 9, 2016
Pros: Nice ambience in their atrium style lobby with the rushing watery and greenery. The hotel was also beautifully decorated for the Christmas holiday.
Cons: A refrigerator in the room would be nice. You can ask for on to be delivered for a $20 fee per the front desk clerk.
Location: The resort was not far from Branson Center and all that it has offer travelers.
We had a time share trade exchange reserved in Branson for a week that was not as advertised on line and was substandard in the usual quality of Interval Resorts. We decided after a second room assigned was no better to see what else might be available in the Branson area that would be more enjoyable (and cleaner). We found the Chateau on the Lake on a Expdia search and it did not disappoint. We stayed at the Chateau for two days and dined there one evening and were very pleased overall with our experience at this resort. We booked a mountain view, however, actually ended up in a partial water view which was lovely. We would definitely stay at this Resort again in the future.
Comment from Hotel Management
Dec 10, 2016 by Sheri, Hotel Management
We are delighted that you chose Chateau on the Lake Resort for you stay! We appreciate you taking a moment to let us know what amenities you did enjoy and those areas that need some improvements. Your comments will alway assist us in improving the hotel as a whole. We look forward to welcoming you again on your next visit in Branson! Happy Birthday again! Sheri Young Guest Services Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

PROFESSIONAL

Posted Dec 8, 2016
HOTEL SUPERB - STAFF - PROFESSIONAL ALL SHOPS AND RESTURANTS - EXCELLANT DECORATIONS FABULAOUS AND HATS OFF TO KITCHEN STAFF ON THE GINGER BREAD HOUSES ONLY PROBLEM WAS MY ROON 318 HAD NO VIEW OF ANYTHING BUT A ROOFTOP WAS OUR 50TH WEDDING ANNIVERSARY HONEYMOON. PICKED THIS HOTEL FOR A WONDERFUL ROMANTIC VIEW BUT WAS A ROOFTOP KINDA TOOK AWAY FROM THE WHOLE ASPECT OF THE TRIP
Comment from Hotel Management
Dec 8, 2016 by Sheri, Hotel Management
I'm delighted to hear you enjoyed your vacation at our resort, and we were able to accommodate your needs and requests. We strive to provide our guests with the highest level of customer service and guest satisfaction. We greatly appreciate your business. Thank you, Sheri Young Guest Services Manager