We have been to several 4 and 5 star hotels in the nation and this hotel is at best a 3.5. The rooms are clean and the hotel is well kept but it is older and does not have essentials such as fridge and micorwave that comparable hotels would have. Also staff service quality is inconsistent. Views are good but you can find those in several other places in the lake area for way cheaper. Look elswhere first.
Comment from Hotel Management
Mar 14, 2017 by Sheri, Hotel Management
Thank you for providing your feedback and comments on your recent trip. We certainly welcome comments such as yours so that we may improve on both our quality and service. When you visit again, please ask at the service desk, we do have refrigerators available for a minimal fee and our suites have them included. We look forward to welcoming you back soon!
Guest Services Manager