Ratings based on 88 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from branson

Posted Jul 29, 2017
Had a great stay! Loved the resort. Would stay here again.
Comment from Hotel Management
Aug 1, 2017 by Nicole-Front Desk Supervisor, Hotel Management
Kara, Thank you so much for your kind comments! We appreciate your feedback and wish you all the best until your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Enjoyed our stay .. seeing the trees on the patio was a added bonus. The refrigerator was very loud and should be looked at, it waa annoying when we were there to relax
Comment from Hotel Management
Jul 11, 2017 by Nicole-Front Desk Supervisor, Hotel Management
Thank you so much for your feedback. We are pleased that you enjoyed the scenery while with us. We do apologize that your refrigerator was noisy. Please know for future stays that our maintenance staff are always standing by ready to address any issues that may arise.
3 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Hot tub needed repairs. Pillows were not good.

Posted Jun 3, 2017
Good location, great area, a few improvements could make this resort so much better
Comment from Hotel Management
Jun 29, 2017 by RGM, Hotel Management
Mistyrebeca, thank you, and we certainly appreciate you choosing to stay with us and taking time to submit your review and comments. We realize there are numerous quality accommodation options to select from in Branson. It was our pleasure to serve you and be part of your Branson vacation experience and memories. We are always open to ideas that will help improve the resort and our guest's vacation experience. Any ideas you may want to share are appreciated.
5 out of 5
by Connie

Very nice place to stay

Posted May 1, 2017 on Hotels
This place met our satisfaction, very neat & clean, really felt right at home. So far the nicest place I have stayed in. The staff was very nice. The rooms are spacious & the balcony is bigger than expected. We was going to eat outside but there was pollen on everything. Also it wasn't far from town, at first u feel like your going to the middle of nowhere but it's not far out within probably about 7 minutes your in town. We really enjoyed our stay & definitely would book again. They have pools indoor & outdoor, hot tub, playset for kids to play on. It was raining & stormy during our stay so we didn't use these but we did go look at them, we will try them the next time for sure. Thanks for the wonderful experience & hospitality during our stay.
Comment from Hotel Management
May 13, 2017
Connie, Thank you so much for taking the time to give us your feedback! We are so glad that you found everything comfortable and convenient while with us. We strive to give each of our guests a unique and fun experience and are so glad that we met our own standards with your stay! We look forward to seeing you on your next visit and wish you the best until then! Nicole, Front Desk Supervisor
2 out of 5
by Allan

Branson getaway weekend

Posted Apr 25, 2017 on Hotels
The facilities were fine, good location, etc. Noise was our problem. I have never been to a place where the noise from the upstairs unit and the adjoining unit was so bad. It wasn't that the people were so rowdy but I could sit on the sofa and hear the complete conversation from the unit next door through the adjoining door. Eliminate the adjoining doors!! the people upstairs had kids and it sounded like a rodeo up there. I have never complained about noise before but this was awful. I would never stay there again.
Comment from Hotel Management
May 2, 2017
Allan, We appreciate your feedback. We apologize that you found the unit too noisy. We do our best to give each guest a relaxing atmosphere while with us. We hope that you will give us the opportunity to try again in the future. Your Friends at Spinnaker
5 out of 5
by George

A definite positive experience!

Posted Apr 19, 2017 on Hotels
From check in to checkout it was great! Extremely clean, comfortable one bedroom apartment with fully equipped kitchen. TV's in living room and bedroom. Large bathroom with jetted tub and shower. Washer and dryer. Would be our first choice when in Branson!
Comment from Hotel Management
Apr 21, 2017
George, We are so glad that you enjoyed your stay from start to finish! We strive to make each of our guest's experience unique and fun and are pleased that we hit the mark! We hope to see you again soon, Nicole, Front Desk Supervisor
4 out of 5
by Clint

Posted Apr 11, 2017 on Hotels
The room was excellent for the price. All the amenities, full kitchen, spacious living room and bedroom, large bathroom, washer/dryer (especially with 2 small kids), activities for the kids provided by the resort. Their location was very conveninent to activities Our only complaint was the thin floors between levels. Even though the people above were not trying to be loud, listening to them walk across the ceiling above our bed and hear the toilet flush down the wall kept us up at night. Not much the resort can do about that. Since they have elevators I suggest a top floor room.
Comment from Hotel Management
Apr 14, 2017
Clint, Thank you so much for your wonderful review! We appreciate your feedback and are so glad that you and your family had a great time doing activities with our "Fun Team!" We look forward to seeing you again on your next Branson getaway! Nicole, Front Desk Supervisor.
4 out of 5
by A verified traveler

Posted Apr 9, 2017 on Hotels
Comment from Hotel Management
Apr 14, 2017
Thank you so much for your feedback!
1 out of 5
by A verified traveler from Missouri

WORST VACATION PLACE EVER!!!!!!!

Posted Apr 1, 2017
WORST PLACE EVER, DO NOT STAY HERE!!!!!!!! THE CLEANING PEOPLE STOLE MY JEWELRY FROM THE ROOM, THE FRONT DESK AND MANAGERS ALL MADE COMMENTS ABOUT BEING TOOO TIRED TO GO LOOK AND IT WAS NOT THEIR PROBLEM THEY DID NOT LEAVE IT BEHIND!!!!! I CALLED NUMEROUS TIMES FROM THE TIME I LEFT ON. NOBODY EVEN RENTED THE ROOM I WAS IN TIL THE NEXT EVENING!!!!! WON'T TELL ME WHO THE CLEANIMG COMPANY NAME IS SO I CSN GET IT BACK. ALL THEY CAN DO IS TELL ME HOW THEY PASSED BACKGROUNDS CHECKS. THAT DOES NOT MEAN THEY ARE NOT THIEVES!!!!!!!! THEY HAVE MY JEWELRY AND I WANT IT BACK!!!!!! IT IS IRRIPLACEABLE, AND IF EVER SEEN IT WILL BE KNOWN IT IS MINE!!!!!!!!! PLEASE DO THE RIGHT THING AND TELL YOUR HORRIBLE, THIEVES OF EMPLOYEES TO GIVE IT BACK!!!!!!!!!!!!!!!!!!!'!!!!!!!!!!!!!!!! IT IS 1 OF A KIND. PLEASE MAKE YOUR RUDE THIEVES OF STAFF RETURN IT TO ME, I AM THE RIGHTFUL OWNER AND IT IS NOT RIGHT FOR U GUYS DEFEND THEIR DISHONESTY!!!!!!!!!!!VERY RUDE. I WAS OVERCHARGED BY MORE THAN $200 UPON ARRIVAL, TOOK A FEW DAYS TO GET IT REFUNDED BACK. THERE WAS POOP BY THE POOL AND THE FRONT DESK ACTED LIKE IT WAS NOT A BIG DEAL AND DID NOTHING. BED WAS HARD AS A ROCK!!!!
Comment from Hotel Management
Apr 7, 2017 by Tiffany-Front Desk Manager, Hotel Management
Megan Your comments listed above are unfortunate as you and your husband had countless interactions with our Assistant General Manager upon your departure. She had the unit inspected multiple times by herself and other managers to insure no items were left behind in the unit. In addition, the cleaners of the unit are more than reputable as they have been contracted with our resort for over 10 years. The Assistant General Manager has insured you that if any items are found she will make immediate contact. Thank you for the opportunity to follow up on your situation.
5 out of 5
by Darryl

Posted Mar 29, 2017 on Hotels
Great place to stay.
Comment from Hotel Management
Apr 1, 2017
Thank you so much for your kind feedback! We appreciate it and hope to see you again soon! Nicole-Front Desk Supervisor