In a Decline
Posted Nov 10, 2014
We stayed here about six years ago and had good impressions of the hotel. However, this stay was much different. The room was average, but the carpet was stained and had a ripped place in it. The easy chair had very worn upholstery and no springs whatsoever, or at least it felt that way. It's a chair that should have been replaced several years ago. While the bathroom was fairly nice, the vanity sink was old and had brown cracks throughout the basin. The worst thing, though, were the small ants that were in the vanity area. Our room was on the other side of the wall from the soda vending machine, so maybe the ants were coming from there. My biggest peeve was the fact that we were there for three nights, and no housekeeping was done during our stay. There were two sets of towels when we arrived, and by the second full day of our stay, I had to ask for towels and for the waste baskets to be emptied. We did receive another two sets of towels, but they were just placed on the vanity, not put on the racks. These may seem like small issues, but when I pay to stay at a Quality Inn, I have higher expectations than a run-down hotel, and that's how I felt here. There are many other places to stay in Branson, and we will be staying at those places, not this Quality Inn.