Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Mississippi

Location was great.

Posted Jul 28, 2016
Cons: The windows in the pool area need to be able to be let up and stay up. The fumes were terrible.
Breakfast was great. Staff was very courteous. I actually got to check in early which was great for us.
Comment from Hotel Management
Jul 29, 2016 by Genesis, Hotel Management
Thank you so much for your great review about our hotel! We are so glad you enjoyed our breakfast and our staff. Thank you also for letting us know about your concerns for the pool area, we are addressing those issues with our maintenance department now. Thank you for staying with us and we look forward to the opportunity of hosting you again!
5 out of 5
by A verified traveler

The first one was also excellent hit the wrong but

Posted Jul 26, 2016
We loved out stay people was nice allof them pool an hot tub was nice. Room was nice will stay herr.again when come back to branson an recommend other people to stay there. It was nice an clean.
Comment from Hotel Management
Jul 28, 2016 by Genesis O., Hotel Management
Thank you so much for your great review about our hotel, we are so glad you enjoyed your stay with us! We look forward to the opportunity of hosting you again soon! Thank you!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 23, 2016 on Hotels
5 out of 5
by Keetron from monroe, la

nice

Posted Feb 19, 2016 on Hotels
it was an overall good stay! room was clean dishes were clean. would definetly stay again!
Comment from Hotel Management
Apr 30, 2016 by Genesis, Hotel Management
Thank you so much for staying with us, we enjoyed having you! We appreciate you taking the time to post your comments about your stay with us. We look forward to the opportunity of hosting you again soon!
4 out of 5
by A verified traveler from Springfield mo

Good location.. Affordable

Posted Feb 14, 2016
good stay could use a little update.. TV didn't work hardly only complaint.. Good breakfast
Comment from Hotel Management
Feb 23, 2016 by Genesis, Hotel Management
Thank you so much for your comments about your stay with us, we appreciate the feedback! And we are getting ready for an extensive renovation here at the hotel that will be starting this spring, so you will definitely have to come and stay with us again to check out all of our new updates! Thank you again for choosing to stay with us!
4 out of 5
by A verified traveler

Relaxing Traveler

Posted Feb 9, 2016
Pros: Very Clean
Cons: Nothing that I seen
My stay was very peaceful and relaxing. not to mention I was very close to the shopping area, eating places and the strip. I would stay there every time I came to Branson.
Comment from Hotel Management
Feb 10, 2016 by Genesis, Hotel Management
Thank you so much for your great review about our hotel, we enjoyed having you stay with us! I am so glad you enjoyed everything! We look forward to the opportunity of hosting you again soon!
4 out of 5
by A verified traveler

Posted Dec 30, 2015
Cons: Renovation seems to be necessay. For examole, painting...
I like residence in the most when I am on vacation. The residence in in Branson is relatively satisfactory.
2 out of 5
by A verified traveler from hot springs Arkansas

OLD, DIRTY, Horrible Staff, Too Expensive

Posted Dec 27, 2015
I would NOT recommend, it was dirty the entire hotel needs renovation, hall way walls super dirty, entire hotel needs work and clean up, we paid $169 a night not worth it, the breakfast is not good, I found 2 green muffins not good, front desk manager not friendly when I went to complaint about above tenants, they had kids and we couldnt sleep the 3 nights bc of them kids running everywhere. Overall I have stayed at better hotels in Branson for less. But we wanted to try a different one.
1 out of 5
by Margaret from Tyler, TX

not aged well.

Posted Dec 2, 2015 on Hotels
we have stayed at this same hotel before about 5 years ago, it has aged poorly, and is just not the same. the other 2 hotels you booked us with on this trip were great.
Comment from Hotel Management
Feb 6, 2016 by Genesis, Hotel Management
Thank you for letting us know your comments about your recent stay with us. I apologize for us not being up to normal standards, and just so you know, we are getting a complete renovation early next year that will take care of any issues that you may have encountered during your stay. I sincerely hope you will return again to check out our new renovations next spring. Thank you!
4 out of 5
by A verified traveler from Arkansas

Nice place to stay.

Posted Dec 1, 2015
Location: There is a Long Star Steak House down the road. Shorty Small is a block away. Walmart was pretty close too.
My family and I and our dog spent 4 nights at this hotel. The hotel is nice. The breakfast was pretty good. The only compliant I have is the people above us stomping. The first night was the worst and we had planned on sleeping in but the people above us had other plans for us. It got so bad that I complained to the front desk. Don't know if she called them or not but it did get better for the rest of our stay. Our room was conveniently located close to an outside door so taking our doggie out for his business was not as big of a hassle. Had an issue with our toilet and the staff took care of it immediately. The staff was excellent and taking care of all my requests. The room was very comfortable and the AC worked really well. The bed was not that bad either. Overall I was very pleased with this hotel and would gladly stay at it again.
Comment from Hotel Management
Dec 7, 2015 by Genesis, Hotel Management
Thank you so much for taking the time to let everyone know about your stay with us, we are so glad you enjoyed it! I do apologize about the noise from the people above, I am glad that improved for you! We loved having you here with us, and we look forward to the opportunity of hosting you again soon!