3 outdoor pools

Reviews of StoneBridge Resort

3.5 out of 5
StoneBridge Resort
50 StoneBridge Pkwy, Branson West, MO

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 359 reviews" "
Rating 8 - Good. 124 out of 359 reviews" "
Rating 6 - Okay. 44 out of 359 reviews" "
Rating 4 - Poor. 27 out of 359 reviews" "
Rating 2 - Terrible. 6 out of 359 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Silas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
They told us the pool was closed next to our building but it looked fine and had no signs so not sure why they said that?
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had four master bedrooms all with a king size bed and a private bath. It was fantastic for the three couples and grandparent that went. We hung out in common areas but got to retreat to our own bedrooms.
Stayed 1 night in May 2021

4/10 Poor

Nancy C., Sherwood

Liked: Cleanliness
Unhappy with this lodge
My family has rented lodges from VRBO "OWNERS" directly at Stonebridge Resort for over six years without incident. This was not the case with this lodge apparently "managed" by Stonebridge Resort. We had no contact with the owner of this rental; no response to email. After a long day at the Landing, we returned to the Lodge at 11:00 p.m. to find that our key cards had been deactivated. Three adults and four children were unable to access their rental, and it was a very cold night. We called an emergency number and about 30 minutes later a very unhappy person arrived to let us inside. This is unacceptable. No apology from anyone. I think it's time to find a new resort.

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2021
Response from Management on May 8, 2021
We hope you enjoyed your stay. Thank you for choosing StoneBridge Resort.

10/10 Excellent

Mahua

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2021
Response from Management on May 8, 2021
We hope you enjoyed your stay. Thank you for choosing StoneBridge Resort.

10/10 Excellent

Joe E.

Liked: Cleanliness
Nice place
Build for vacations All rooms had hot tubs Nice decor Warm feeling
Stayed 1 night in Mar 2021

8/10 Good

Skikeisiah

Traveled with family
Liked: Cleanliness, room comfort
This is our second time visiting. We were pleased both times. Thank you
Stayed 2 nights in Mar 2021
Response from Management on Apr 6, 2021
We are glad that you enjoyed your stay. We look forward to seeing you next time.

10/10 Excellent

Ken V.

Liked: Cleanliness
A location that you want to keep returning to!
Love the restaurant, didn't have to go into town to fight the crowds. The grounds were beautiful.

8/10 Good

Lela O.

Liked: Cleanliness
Clean, comfortable and convenient
I sent an email question that never got answered. Resubmitted and still never heard back. Finally had to call StoneBridge office. Frustrating
Stayed 2 nights in Oct 2020

10/10 Excellent

Lukki, Spring, TX

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like that it was a unique type of room to book, and was outside the commonplace hotel or motel booking. I felt like I was in an apartment, and my children LOVED it! I would definitely stay here again if I were in the area.
Stayed 1 night in Mar 2019
Response from Sam on Oct 20, 2020
We're so glad you enjoyed your stay! We look forward towards your next visit.

8/10 Good

robbie

Liked: Room comfort
Stayed 1 night in Sep 2020
Response from Management on Oct 21, 2020
We hope you enjoyed your stay. Please come back and see us.

10/10 Excellent

Steve K.

Liked: Cleanliness
Great Stay
Very neat lodge that was bigger than it appeared. Bathroom are huge, beds comfortable. Nice screened in deck... grill available like 75 yards away. The free standing lodge was great and the entirety of the property was magnificent!
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay and will be returning.
Stayed 2 nights in May 2020
Response from Sam on May 25, 2020
We are so glad you enjoyed everything about your stay. Hopefully we will do even better next time and earn a 5.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great space nice staff and location enjoyed my stay
Stayed 3 nights in Mar 2020
Response from Sharon on Mar 25, 2020
Thank you for choosing StoneBridge Resort. We hope to see you again soon.

10/10 Excellent

WilliamNichols, Bixby

Traveled with family
Liked: Cleanliness, amenities
We love staying at StoneBridge. This is our second stay. We have loved both of the rentals. Very nice. Beautiful property.
Stayed 2 nights in Feb 2020
Response from Sharon on Feb 18, 2020
Thank you for staying at StoneBridge. We hope you visit again soon.

10/10 Excellent

Molly, Alma, AR

Business traveler, Traveled with partner
Liked: Cleanliness
Honestly don’t know why we haven’t stayed here before! Such an awesome experience! Check in was a breeze, the condo was very private which we love and in superb condition! The jacuzzi bathtub was amazing! It really felt like we were in our own apartment. Will be staying here again!
Stayed 1 night in Feb 2020
Response from Sam on Feb 7, 2020
We are so glad you enjoyed your stay! Thank your for choosing StoneBridge Resort. We look forward to seeing you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Sam on Dec 31, 2019
We are so glad you enjoyed your stay and look forward to your return.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Sam on Dec 31, 2019
We are so glad you enjoyed your stay and look forward to providing you a perfect stay the next time you return.

8/10 Good

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Sam on Dec 31, 2019
We are so glad you enjoyed your stay and look forward to providing you a perfect stay the next time you return.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini lodge for a mini stay
Definitely enjoyed our stay and will be coming back very soon. The lodge was perfect for our mini stay and everyone had enough space.
Stayed 1 night in Nov 2019
Response from Sam on Nov 19, 2019
We're so glad you enjoyed your stay and look forward to your return!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The extra space was a real plus. Even though the property was a little dated and bed room tables were small, wires a little cluttered, the space was clean and comfortable.
Stayed 1 night in Sep 2019
Response from Sharon on Nov 21, 2019
Thank you for staying with us. We hope you come back to visit us soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Jeanette V.

Nice Stay
Great Spot for Family Vacation!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019
Response from Sharon on May 26, 2019
Thank you! Please come back and see us.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2019
Response from Sam on May 21, 2019
We are so sorry you did not have an exceptional experience. We are constantly evaluating our amenities and services in order to exceed expectations. We would be very appreciative to know what we could have done to provide you with a flawless experience.

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Sam on May 16, 2019
We're glad you enjoyed your stay. Please let us know what we could have done to make your stay perfect.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, lovely surroundings. Golf green right outside our patio.
Stayed 3 nights in Apr 2019
Response from Sharon on May 3, 2019
Thank you for staying with us! Please come back and see us.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Sam on Apr 23, 2019
We're so glad you enjoyed your stay!

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019
Response from Sam on May 3, 2019
We're disappointed you didn't have an excellent stay with us. Please let us know what we could have done to exceed your expectations.

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Do not I repeat don't ever stay in a suite with adjoining rooms the guest next to us were loud there kids were running all over and you can not possibly get back to sleep. When they decide to get up unfortunately you have to lay there and try drowning out the racket next door.
Stayed 1 night in Mar 2019
Response from Sam on May 3, 2019
We're so sorry your weren't able to enjoy a good night's rest. We only have a few rooms that connect and we do our best to resolve any sound issues when we are made aware of it. We wish we would have known but we look forwarded to providing you with an exceptional experience next time.

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
i like the property cause it was in a mountain well peaceful quiet great view,but i didn't like noise inside the hotel you can hear your neighbor next to you and heating system was loud and when i grab hotel it say specific free breakfast eventually was not.
Stayed 2 nights in Mar 2019
Response from Sam on Mar 28, 2019
I'm glad you liked StoneBridge Resort but I'm sorry there was an issue with noise. We also have free-standing lodges that are much quieter without connecting units. Although there is a restaurant on property, we don't offer free breakfast so I looked to make sure there wasn't an error on the website. However, our listing doesn't say free breakfast and if you choose that option under the amenities filter our listing doesn't show up. Please let me know where you saw free breakfast and I will make sure it is removed. Thank you for choosing StoneBridge Resort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Sam on Feb 19, 2019
We're so glad you enjoyed your stay!

6/10 Okay

Jodi B.

ended up with hundreds of bug bites after sleeping there.
Unhappy with numerous bug bites from sleeping in one of the bed. We found flea and bed bug treatment solution in the kitchen! So it was a known problem apparently. Very disappointing. Won’t stay there again. (We go to Branson every year. )
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Great space. Wish we could have stayed longer. Large rooms. Great kitchen. Needed better pillows.
Stayed 1 night in Dec 2018
Response from Sam on Dec 18, 2018
We're glad you enjoyed your stay! Thank you for the feedback on the pillows.

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was well kept, clean, an quite. No dislikes
Stayed 1 night in Nov 2018

8/10 Good

John

Nice place, though we were confused at first as to where to check in. (Hint: stop at the "Welcome Center" building just off the highway. Check in just inside the double glass doors, even though the doors are marked as if it's a real estate office.) We only needed it for one night, and we were there on a fairly cold evening, so didn't use any of the outdoor amenities. The room was clean and everything worked beautifully. Nice TV with about 500 HD channels. Bed was about as good as a hotel-type bed can be, so we got a great night's rest. Happy they put us in two adjoining rooms with a pass-through door, perfect for a family stay. Very close to Silver Dollar City, just took us a few minutes to drive our own car (though of course getting parked and into that park is always time-consuming, no matter how you arrive). Also close to BillyGail's Cafe, one of the most interesting and amazing breakfast joints we've ever eaten at. Access to Branson West is easy if you let Google Maps guide you so you can avoid going through the Branson "strip." Otherwise you may get stuck in a two-hour traffic jam!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in and beautiful lobby. Concierge service was very good. Nice condo overlooking the golf course.
Stayed 3 nights in Oct 2018
Response from StoneBridge Resort on Oct 23, 2018
Thank you for the great review. We would love to know what we can do to improve and ensure a 5 on your next visit.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip!!
Stayed 2 nights in Sep 2018
Response from StoneBridge Resort on Oct 2, 2018
We're glad you enjoyed your stay. We looking forward to you visiting again!

10/10 Excellent

Candace, Newton Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Loved the area. Would like to stay longer than 1 night if we are in the area again.
Stayed 1 night in Sep 2018
Response from Management on Sep 25, 2018
Thanks for your kind words and for taking some time to leave a review. We'd love to have you stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Management on Aug 28, 2018
Thanks for the rating!

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Management on Aug 22, 2018
We are always looking or ways to improve guest satisfaction. Please let us know if there is anything we could have done to improve your stay.

10/10 Excellent

Mary, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The upgrade we took was awesome. The property was beautiful and well maintained. We will be back
Stayed 3 nights in Aug 2018
Response from Management on Aug 16, 2018
We are glad you enjoyed your stay with us and are excited that you are planning on coming back again.

10/10 Excellent

Amy, Omaha, NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
The property was beautiful with lots of lush green trees. Our two bedroom lodge was the perfect size for my husband and me and our two daughters. Plenty of room for all of us to stretch out after a long day at the amusement park. It had everything we could have asked for.
Stayed 3 nights in Aug 2018
Response from Management on Aug 13, 2018
We are very pleased that you liked your 2-Bedroom Lodge and we hope to have you back again soon.

8/10 Good

Tami E., Hannibal

It was nice but overpriced
It was in a beautiful location on a golf course, and close to Silver Dollar City. Also the check in was easy and very friendly. It’s two stories up, it’s clean, new, but not high end, the mattresses are very uncomfortable, the bedding is dated, had to have maintenance come and make television work, no plates or utensils, no creamer for small coffee maker, it wasn’t terrible, actually it was very average, but glad we only stayed one night, so many better deals in the Branson area.
Stayed 1 night in Jun 2018

10/10 Excellent

Cheryl, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We rented this property because we needed a large house in a resort setting. This property delivered. We would go back.
Stayed 3 nights in Jul 2018
Response from StoneBridge Resort on Jul 17, 2018
We are happy to hear you enjoyed your stay! We look forward to having you stay with us again.