公寓式客房, 3 间卧室 | 熨斗/熨衣板、免费折叠床/加床、免费 WiFi、床单

关于萨里马车广场 - VRI 美国的点评

萨里马车广场 - VRI 美国
430 Missouri 165, Branson, MO

点评

8.8

超赞

10 分 - 超赞。391 条好评,共有 711 条点评" "
8 分 - 还可以。221 条好评,共有 711 条点评" "
6 分 - 一般。62 条好评,共有 711 条点评" "
4 分 - 很差。23 条好评,共有 711 条点评" "
2 分 - 糟糕。14 条好评,共有 711 条点评" "

8.8/10

清洁度

8.6/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

点评

8/10 还可以

Jeffrey

2022 年 11 月入住 5 晚
Stephanie 于 2022 年 11 月 30 日 的回复
Thank you, Jeffrey! We hope you will stay with us again in the future!

10/10 超赞

Ann,Edmond

团体旅客
满意:清洁度、服务设施、住宿条件和设施
We thoroughly enjoyed our stay and will definitely come again! Extremely clean and quiet. Great place for our girls' trip to Branson!
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you so much, Ann! We are so glad you had a great stay for your girls' trip and look forward to your next visit!

10/10 超赞

Arthur

与家人出行
满意:客房舒适度,清洁度
Beds were comfy, staff is friendly and good location to the strip.
2022 年 10 月入住 3 晚
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you, Arthur! We hope you will visit us again soon!

8/10 还可以

Michelle

满意:服务设施
2022 年 6 月入住 5 晚
Tabitha-Assistant Front Desk Manager 于 2024 年 2 月 21 日 的回复
Thank you, Michelle! We hope you will stay with us again in the future!

10/10 超赞

Cherlyn

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Close to everything without the feel of being in the middle of town. Spacious rooms. Lots of things for the whole family. Would definitely come back here again & again!
2022 年 10 月入住 2 晚
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you, Cherlyn! We are so glad you enjoyed your stay! We look forward to your next visit!

8/10 还可以

Matthew,Kellogg

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Quit nice close to attractions But they surprised me on time share after check in than got cold shoulder never help again
2022 年 10 月入住 3 晚
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you, Matthew! We are glad to know you found the location to be great. We hope you will visit us again!

8/10 还可以

Carol

满意:客房舒适度
2022 年 10 月入住 3 晚
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you, Carol!

6/10 一般

Connie

与配偶出行
满意:清洁度
property was as advertised. We were very disappointed that Expedia did not disclose that this was a timeshare setup and that we would be pressured to attend a 2 hour presentation. We eventually just said a firm "no way" and refused to attend. Branson has many places like this one that promise half price tickets to various shows in exchange for sitting thru a timeshare presentation. Otherwise everything was OK.
2022 年 10 月入住 7 晚

8/10 还可以

eva

与家人出行
满意:客房舒适度,清洁度
2022 年 10 月入住 3 晚
Stephanie 于 2022 年 11 月 21 日 的回复
Thank you, eva!

4/10 很差

Samantha

满意:清洁度
Time share trap
First the reservation was t found in their system. But after you get checked in you have to go listen to a time share just to get your parking pass and of course they want money to hold your spot for time share speech and their really pushy
2022 年 10 月入住 5 晚

10/10 超赞

Harold

满意:客房舒适度,清洁度
2022 年 9 月入住 4 晚
Stephanie 于 2022 年 10 月 1 日 的回复
Thank you, Harold!

10/10 超赞

Rhonda

与家人出行, 团体旅客
满意:住宿条件和设施,清洁度
This is the second time I have stayed at the surrey. Once with my husband and another couple and this time with the girls from my Bible study. And will probably stay there again. It is conveniently located. We can get to the shows and restaurants with out any trouble. The resort is clean and the service is wonderful.
2022 年 9 月入住 2 晚
Stephanie 于 2022 年 10 月 1 日 的回复
Thank you, Rhonda! We appreciate you! See you on your next visit!

8/10 还可以

Rick

与家人出行
满意:客房舒适度,清洁度
2022 年 9 月入住 3 晚
Stephanie 于 2022 年 9 月 13 日 的回复
Thank you, Rick! We hope you will visit us again!

10/10 超赞

Chelsea

与家人及幼儿出行, 与家人出行
满意:清洁度、服务设施、住宿条件和设施
Awesome and clean. Kiddos loved it
2022 年 8 月入住 2 晚
Stephanie 于 2022 年 9 月 13 日 的回复
Thank you, Chelsea! We are so glad you and your family had an awesome stay! Hope to see you again soon!

6/10 一般

Lisa R

与家人出行, 团体旅客
满意:清洁度、服务设施、住宿条件和设施
We didn't like that we actually had a couple bugs in the one bathroom the first night and the pool was totally overly clorined which burned our eyes so much we all got out within 1/2.hour
2022 年 8 月入住 2 晚
Stephanie 于 2022 年 9 月 13 日 的回复
Hi Lisa, thank you for taking the time to leave a review. We are disappointed to hear about your experience. Please know this is not representative of the level of cleanliness we expect to provide our guests. We hope you will give us another opportunity to impress you.

8/10 还可以

Jessica D

与家人出行
满意:服务设施,清洁度
Our space was nice and it worked well for our family. The furniture in the living room looked a little worn and stained. However, I did not appreciate having to get my parking pass from someone trying to sell my a time share.
2022 年 8 月入住 2 晚
Stephanie 于 2022 年 8 月 16 日 的回复
Thank you, Jessica D!

2/10 糟糕

David

不满意:住宿条件和设施,清洁度
2022 年 7 月入住 10 晚

10/10 超赞

Lori

团体旅客
满意:客房舒适度,清洁度
2022 年 8 月入住 3 晚
Stephanie 于 2022 年 8 月 16 日 的回复
Thank you, Lori!

8/10 还可以

Donna

2022 年 7 月入住 5 晚
Tabitha-Assistant Front Desk Manager 于 2024 年 2 月 21 日 的回复
Thank you Donna! We hope to have you stay with us again!

8/10 还可以

KENNETH

2022 年 7 月入住 5 晚
Stephanie 于 2022 年 8 月 7 日 的回复
Thank you!

10/10 超赞

Scot

满意:清洁度、服务设施、住宿条件和设施
Cleanliness and the friendly staff.
2022 年 7 月入住 4 晚
Stephanie 于 2022 年 8 月 7 日 的回复
Thank you, Scot!

10/10 超赞

Cara,Mannford

与家人出行
满意:清洁度、服务设施、住宿条件和设施
We enjoyed this property. It was quiet and easy access to nearby attractions. The parking was easy. Check in closes at 7pm but there was a security guard on duty that checked us in at 10pm and he was super helpful. The only thing I would add would be more washcloths (plenty of towels in room) and another blanket or 2 if you are planning to use the sofa bed.
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 8 月 7 日 的回复
Thank you, Cara! We love to hear the Security Guard was helpful for your check-in! We will share your suggestions for blankets and washcloths with our team. We hope you will be back soon to stay with us!

10/10 超赞

Scot

满意:清洁度、服务设施、住宿条件和设施
Property is well managed and the rooms are amazing
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 29 日 的回复
Thank you so much, Scot! We hope you visit us again soon!

6/10 一般

Tammy

与家人出行
不满意:客房舒适度,清洁度
Nice size but DIRTY
Our 2B2B unit was nice in size but lacked cleanliness. One of the beds had a huge stain on the mattress that was discovered because the sheets were wet when we arrived. The floor in our kitchen area did not look like it had been mopped in months…only swept… and there was not a mop I the unit so we could clean it ourselves. The carpet had not been vacuumed either but rather kept “clean” with a roller sweeper. It left black residue on the bottom of our socks & shoes. Gross!
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 28 日 的回复
Hi Tammy, thank you for taking the time to leave a review. We are so disappointed to hear of the status of your room. Please know this is not representative of the level of cleanliness we expect to provide our guests. We hope you will give us another opportunity to impress you.

8/10 还可以

真实旅客

与家人出行
满意:客房舒适度,清洁度
Great place to stay
We had a wonderful stay was very clean
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 28 日 的回复
Thank you!

6/10 一般

Garrett

与家人出行
满意:客房舒适度
It’s a time share company The offer “free” show tickets. Hold your room key cards till you listen to there speech. Get you into a room to get a “parking pass”
2022 年 7 月入住 2 晚

10/10 超赞

Nakeithia

与家人及幼儿出行
满意:住宿条件和设施,清洁度
It was a very nice property!
2022 年 7 月入住 3 晚
Tabitha-Assistant Front Desk Manager 于 2024 年 2 月 21 日 的回复
Thank you Nakeithia! We hope you choose to again with us!

6/10 一般

Michael

与家人出行
满意:客房舒适度
不满意:清洁度
Michael
Restroom in condos are dirty and smells like urine. Good beds . Floors are dirty. Needs updating. Game room was good.!
2022 年 7 月入住 2 晚
Tabitha-Assistant Front Desk Manager 于 2024 年 2 月 21 日 的回复
Hi Michael, thank you for taking the time to leave a review. We are so disappointed to hear of the status of the restroom. Please know this is not representative of the level of cleanliness we expect to provide our guests. We hope you will give us another opportunity to impress you.

10/10 超赞

Dustan

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Great friendly staff, clean room,safe and secure.
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 28 日 的回复
Thank you, Dustan!

8/10 还可以

Dean

满意:住宿条件和设施,清洁度
2022 年 7 月入住 5 晚

8/10 还可以

Stacey

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Friendly service. Great rooms. Convenient location. This will most likely be our go-to location when we stay in Branson in the future.
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 28 日 的回复
Thank you, Stacey! We can't wait to see you on your next visit to Branson!

8/10 还可以

真实旅客

与家人出行
满意:客房舒适度,清洁度
This is part of a timeshare property. Yes they do ask if your interested in touring the property and getting "free" tickets to various venues in Branson. If youbsay your not interested they dont push you.
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 22 日 的回复
Thank you for your review! We hope you will visit us again soon!

8/10 还可以

Tim

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
Very nice Condo pool was a little small for how big the complex was
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 22 日 的回复
Thank you, Tim! We are so glad you enjoyed your accommodations. Hope you will stay with us again soon!

10/10 超赞

Robert

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Was a nice resort that had a lot to do around the property
2022 年 7 月入住 3 晚
Stephanie 于 2022 年 7 月 22 日 的回复
Thank you, Robert!

10/10 超赞

Sherry

与家人出行
满意:清洁度、服务设施、住宿条件和设施
We had a good time, but the front desk was only open from 9-5 and we barely checked in on time. They did have a backup plan but it wouldn’t have been as convenient
2022 年 6 月入住 3 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Hi Sherry! Thank you for your review! We are so glad you had a good time during your visit. Hope you will stay with us again soon!

10/10 超赞

Michael,Ankeny

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Pool could be much larger
2022 年 6 月入住 2 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Thank you, Michael!

4/10 很差

Christine

与家人出行
满意:客房舒适度,清洁度
Family Break
The attempts at check-in to get guests to join the "tour" are not welcome. I had to go thru questions with a salesperson just to get my parking pass. That is not acceptable. Plus she was rude. My room was great except for the non-working shower and the running toilet. Seems to be more geared towards retirees that families with younger children.
2022 年 6 月入住 2 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Hi Christine. Thank you for taking the time to leave a review. We are disappointed to know your check-in was not as smooth as we expect to provide our guests. We hope you will give us another opportunity to impress you.

10/10 超赞

Byron

与家人出行
满意:客房舒适度,清洁度
Great stay.
Great stay. Room was amazing and very quiet. Great amenities.
2022 年 6 月入住 4 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Thank you, Byron! We hope you will return soon!

10/10 超赞

Tara

与家人出行
满意:住宿条件和设施,服务设施
We truly enjoyed our stay. The property is well kept and everyone was very pleasant and our unit was very clean and most important of all we slept well…the mattress was perfect!
2022 年 6 月入住 3 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Thank you, Tara!

10/10 超赞

Keri

与家人出行
满意:客房舒适度,清洁度
Fantastic AMENITIES
Property was very clean & spacious. The condo that we resides in looked as if it was BRAND-NEW. There is also an indoor & outdoor POOL & that was the main reason we chose this specific condo, it was supposed to be storming the entire time & very, very few facilities had both an indoor & outdoor pool.
2022 年 6 月入住 2 晚
Stephanie 于 2022 年 7 月 12 日 的回复
Thank you, Keri! We are so glad you enjoyed your stay! We hope you will be back soon!

8/10 还可以

Brandy

与家人出行
满意:清洁度
The property was great. It was a little outdated but overall a good experience.
2022 年 5 月入住 2 晚
Stephanie 于 2022 年 6 月 6 日 的回复
Thank you! We are so glad you enjoyed your stay with us. We hope you will visit us again soon!

10/10 超赞

paula,BRIGHTON

与家人及幼儿出行
满意:住宿条件和设施,清洁度
Would stay again
2022 年 4 月入住 3 晚
DC 于 2022 年 4 月 18 日 的回复
Thank you so much for staying with us. We do appreciate your feedback.

8/10 还可以

WILLIAM

满意:客房舒适度,清洁度
Very nice and easy to check in
2022 年 4 月入住 3 晚
DC 于 2022 年 4 月 12 日 的回复
Thank you so much for staying with us. We do appreciate your feedback.

10/10 超赞

Emma

与家人出行
满意:客房舒适度,清洁度
Yes!!
It was great all the kids had a blast and the 2bedroom fit us perfect plus you got to love the full kitchen!!!!
2022 年 3 月入住 3 晚
DC 于 2022 年 4 月 3 日 的回复
Thank you so much for staying with us. We do appreciate your feedback.

8/10 还可以

LARRY

与家人及幼儿出行
found things in the room that should have been found if cleaned properly
2022 年 3 月入住 3 晚
Stephanie 于 2022 年 3 月 30 日 的回复
Hi Larry, thank you for your review. We are disappointed to know you found evidence of previous guests. Please know that is not representative of the level of cleanliness we expect to provide our guests. We hope you will visit again and give us another opportunity to impress you!

6/10 一般

Allison

与家人出行
不满意:客房舒适度
Meh
The resort could definitely use an update. Pool and spa look rough and so do the grounds. Room wasn’t very clean and the pull out couch wasn’t comfortable enough to sleep on. The mattress was so thin, the floor was a better option. The location is good and having a kitchen is also nice, but this is definitely not fancy by any means.
2022 年 3 月入住 2 晚
DC 于 2022 年 3 月 26 日 的回复
Thank you so much for staying with us. We are very sorry for your inconveniences and we are taking your notes to management. We do appreciate your feed back.

10/10 超赞

Wanda

与家人及幼儿出行
满意:清洁度、服务设施、住宿条件和设施
The shower in master bath wouldn't get hot, had great difficulty turning it off. very well pleased with EVERYTHING ELSE!
2022 年 3 月入住 2 晚
DC 于 2022 年 3 月 26 日 的回复
Thank you so much for staying with us. We do appreciate your feedback.

4/10 很差

Rachel

与家人出行
不满意:服务设施
We did not have hot water to take showers at 10:15pm. After a long day at Silver Dollar City and a visit to the hot tub, that did not make for a good night. The hot tub wasn't hot. Property was clean. Rooms need updated. Staff was friendly. Someone called about a timeshare during the standup on the train at Silver Dollar City and wouldn't let me go. I didn't think that was ok to call when I didn't sign up for anything.
2022 年 3 月入住 2 晚
DC 于 2022 年 3 月 26 日 的回复
Thank you so much for staying with us. We do appreciate your feed back and we are very sorry for your inconveniences.

10/10 超赞

Mary

与家人出行
满意:清洁度、服务设施、住宿条件和设施
The property is located on or near the Yellow Route, making it convenient to get to the entertainment area on Highway 76 or downtown.
2022 年 3 月入住 3 晚
DC 于 2022 年 3 月 20 日 的回复
Thank you so much for staying with us. We do appreciate your feedback.

8/10 还可以

Lacy

与家人及幼儿出行
满意:住宿条件和设施,清洁度
The only thing I didn’t like was the walls next to the other units were very thin and the first night I had to listen to the guy next door snore all night and got no sleep and my husband had to sleep in the chair in the other room. Thankfully the guy left the next day so it was a huge issue but you could hear every movement or everyone next to or up above:
2022 年 3 月入住 3 晚
DC 于 2022 年 3 月 20 日 的回复
Thank you so much for staying with us. We do appreciate your feed back. We are very sorry for the inconveniences you had with noises around your unit. With this season been spring break, our resort is occupied to the maximum.