Ratings based on 135 Verified Reviews

4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
we liked it so much we returned two week ins in a row
Comment from Hotel Management
Jun 7, 2017 by amybransonmo, Hotel Management
Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
We have stayed here in the past in one of the townhouses. The Townhouse was great, this room was smaller than we expected, but still a good spot. We had someone in the adjacent room and could hear them pretty well and could smell the bacon they cooked. Again for the money good value.
Comment from Hotel Management
Jun 7, 2017 by amybransonmo, Hotel Management
We are so glad you enjoyed your stay!
4 out of 5
by laronda

Posted Mar 23, 2017 on Hotels
my kids love the townhouse, but the only problem i had, was that the blanket and sheets on the bed was dirty!!
Comment from Hotel Management
Mar 27, 2017
laronda, I am so sorry your bedding wasn't clean! If you ever experience any type of issue while staying with us, please call the front desk so we can correct it immediately.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017 on Orbitz
Was disappointed the hot tub was blocked off. The outside lights was very bright shining in through the blinds. Not a bad place to stay just needs some upgrades . Our tile in bathroom some were loose or even cracked. The shower we couldn't get adjusted right.
Comment from Hotel Management
Mar 24, 2017 by Manager, Hotel Management
Anonymous: We are so sorry for your disappointment! If we can do anything to make it up to you, please let us know. Best wishes.
3 out of 5
Recommended
for Everyone
by A verified traveler from missouri

carpets were filthy. everything else was great

Posted Nov 9, 2016 on Orbitz
Pros: staff was very nice. furniture was beautiful. kitchen was great.
Cons: dirty carpets. upstairs bedroom didn't have a tv.
Location: location was great. silver dollar city wasn't far.
3 out of 5
by A verified traveler from Lawson, MO

Townhouses at Surrey - Branson, MO

Posted Sep 25, 2016
Pros: Not much.
Cons: Don't make people sit through a sales pitch in order to get a parking pass. That should be done some other way.
Location: It's sits down a hill from the highway so has a steep driveway. Close to 76 highway and the shows and stores.
We thought we were getting a one-bedroom condo but it turned out to be a room with a kitchenette (no stove). The units were older and they were working on them but the floor in our unit was warped under the carpet and made a lot of noise when we walked across it. Also, we were in the unit nearest the highway so the road noise was loud even with the ceiling and bathroom fan going. Once you checked in, you had to go to another person to get a parking pass. This person was also signing people up for a tour of the facilities to sell them a vacation club. There were 9 people ahead of me and after 10 minutes with no one moving, I left. Came back 2 hours later and no one was there so I got in and out with my pass quickly after saying "no" half a dozen times. Won't stay here again.
2 out of 5
by A verified traveler from St Peters,MO

Posted Sep 1, 2016
The room is being renovated but needs even more attention. Price was good and room was clean. This resort is being updated and a merger with several other condos/townhouses
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth,TX

Excellent place to stay

Posted Jul 23, 2016
We really enjoy our stay. Lots of amenities and a good location. It was clean and had everything we needed. Excellent for families. I would definitely recommend it.
3 out of 5
by Jason from Haslet

Posted Jul 17, 2016 on Hotels
The room was a little dated. Floor tile was cracked in numerous places. TV didn't work in the main room which wasn't a big deal. The only shower was near the smaller bedroom. It was convenient and nice enough, but not at all what I'd expected from a "resort".
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Great for families

Posted May 27, 2016
My family and I stayed in one of the Surry Townhouses, it was the perfect layout for our needs. There were two bedrooms and two pullout couches with bathrooms on both floors. We had plenty of room to spread out. I would stay there again in a heartbeat.