Resort in Branson, MO
Posted Aug 10, 2011 on Hotels
Nice Condos, comfortable stay. We had a small problem which was taken care of nicely (see below).
These people manage several complexes within Branson. I knew about this before hand as I have stayed here before. They may put you in any one of them, but I don't think you can choose which condo complex you want to stay when booking through hotels.com
We checked in around 730 pm and were given a condo next to the golf course. It was a 2 bed/2bath condo. The bathroom in the master bed was locked with a notice on the door saying 'out of order'. We called the office and a lady told us someone will take care of it the next day. There was no way we could stay there with one bathroom for 4 adults and 4 small kids. I insisted that we be changed to another Condo, but they seemed to be reluctant to do it. After some pressure they yielded and gave us another house with 3BR/2.5 Bath and a garage (basically a free upgrade). The condo (though we stayed there for only one hour) and the house we were given were very well maintained, clean, comfortable beds and convinient to all locations.
Overall our stay was good. I wish they never rented out the condo with one BR not working, or rent it out as a two BR and one bath until the other BR was repaired. It was a little inconvinient for us to change condo after moving all the luggage inside. The boy who came to give us the keys for the upgraded house was very apologetic, polite and offered to help with moving the luggage, which we managed to do it ourselves.