Ratings based on 1,837 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on theater row

Posted Oct 21, 2017
Very nice and clean hotel for a great price. Indoor pool and jacuzzi were nice. They also had an arcade in the hotel. The hotel restaurant was great, it was on the top floor so you get a great view while you eat. I would for sure stay there again and recommend to a friend or family.
5 out of 5
Recommended
for Everyone
by A verified traveler from norman, ok

Posted Oct 19, 2017
Our stay was great, staff was friendly, room was clean, location is great. The only thing we had a problem with was the elevators took a while.
Comment from Hotel Management
Oct 20, 2017 by Liz, Hotel Management
Good Morning Cathy, Thank you for your kind words about our property. Customer service is held at the utmost importance and I am very happy that our staff help make your stay a great one. I sincerely hope that you will keep us in mind for any future visits to Branson. Thank you, Grand Plaza Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017
Nice hotel. Clean, nice breakfast, great location.
Comment from Hotel Management
Oct 20, 2017 by Liz, Hotel Management
Good Morning, Thank you for your review. It pleases me greatly that you were able to enjoy the amenities that we offer our guest and take advantage of our location to navigate around the high traffic areas. Please keep us in mind for any future travels. Thank you, Grand Plaza Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
The room was very clean and the breakfast was good. I will definitely stay here again.
Comment from Hotel Management
Oct 20, 2017 by Liz, Hotel Management
Good Morning, Thank you for your kind words about our property. It pleases me greatly that you were able to enjoy the breakfast that we offer our guest. Please keep us in mind for any future visits to Branson. Thank you, Grand Plaza Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable and Clean

Posted Oct 16, 2017
Pros: The food was very good.
Location: Located right next to the Tanger Outlet was perfect. Only a block from 76.
This hotel is very clean with many new updates. The food in the pub and that served for the included breakfast was delicious and more than expected. The pool area is very clean. My son loved the arcade! Great property for the reasonable cost of the room! Great location!
Comment from Hotel Management
Oct 20, 2017 by Liz, Hotel Management
Good Morning, Thank you for your kind words. I am extremely pleased that you were able to enjoy the amenities that we offer our guest. We hope to see you again in the future. Thank you, Grand Plaza Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Oct 16, 2017
Stayed the night here on our first trip to Branson. It was very nice and the staff was very friendly.
Comment from Hotel Management
Oct 20, 2017 by Liz, Hotel Management
Hi Brandon, Thank you for your kind words about our staff. It pleases me greatly that you were able to enjoy your time in Branson. Please keep us in mind for any future travels. Thank you, Grand Plaza Management
4 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Close to the main strip

Posted Oct 15, 2017
Pros: Loved the bar on the 9 the floor overlooking Branson
Location: Near outlet mall and main strip
It was very nice but the parking wasn't that great. Plus you had to walk up a steep hill to get to the hotel entrance.
Comment from Hotel Management
Oct 16, 2017 by Liz, Hotel Management
Good Morning Beth, Thank you for reviewing your stay with us. I am very pleased that you were able to take advantage of our location. Please keep in mind for any future visits that we offer valet parking to our guest at no charge in response to the hill side parking. Thank you, Grand Plaza Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Check in: the guy was very rude!! Rest of staff nice during stay. Especially house keeping.
Comment from Hotel Management
Oct 11, 2017 by Liz, Hotel Management
Good Afternoon, Please accept my apology for a rude front desk agent. Customer service is held at the utmost importance and I hate to hear that you didn't receive exceptional service. I sincerely hope that you will give a chance to change your opinion about our front desk staff if you make it back to Branson. Thank you, Grand Plaza Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg, KS.

Nice, clean hotel with friendly staff.

Posted Oct 11, 2017
Cons: Need updating
My finace and I were in town for the weekend to celebrate her birthday. The previous night we stayed at a hotel at Branson Landing that was twice as expensive, and didn't really offer much more. The only reason I didn't give this hotel all 5's is because it is a little dated, and can use some updating. Other than that, nice, quaint little hotel. We enjoyed our stay.
Comment from Hotel Management
Oct 11, 2017 by Liz, Hotel Management
Good Afternoon Shawn, Thank you for your kind words. The absolute best way for us to continue improving is through guest feedback. Please keep us in mind for any future visits to Branson. Thank you, Grand Plaza Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel just off the main strip

Posted Oct 11, 2017
My hotel stay was great. The room was clean, the bed was comfy, the included breakfast buffet was much better than average hotel breakfast, and their restaurant had good food. I arrived soaking wet on my motorcycle after 4 hours riding in pouring rain. The staff didn't even bat an eye. They told me over and over not to worry about dripping water everywhere and they even put me in a room with the large Jacuzzi in the room which was perfect after that wet ride.
Comment from Hotel Management
Oct 16, 2017 by Liz, Hotel Management
Good Morning Vance, Thank you for your kind words about our property and staff. It pleases me greatly that you felt welcome and that they went out of their way to help you feel comfortable. I hope to see you again in the future. Thank you, Grand Plaza Management