Ratings based on 285 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Connie

Posted Aug 30, 2017 on Hotels
very comfy beds, kind staff, loved the pool but the pool room was way too hot. complimentary breakfast could be better, food on buffet wasn't very fresh.
Comment from Hotel Management
Sep 11, 2017
Thank you for the concerns, we have notified the maintenance staff to see if there is anything we can do regarding the pool room. I appreciate your feedback
3 out of 5
by A verified traveler from Sarnia on

close to 403

Posted Aug 29, 2017
Pros: free breakfast with room
Cons: as i said new sliding doors in room
had a decent room on ground floor but the sliding door was bad--need new ones. they are renovating -didn't bother us but won't recommend til it's done.
Comment from Hotel Management
Sep 11, 2017 by Philip H - Guest Services, Hotel Management
Thank you for your feedback!
3 out of 5
by A verified traveler

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thank you for the feedback
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Nice hotel. Great location.

Posted Aug 27, 2017
Check in was easy. Room was clean, nice and spacious. Perfect for what we needed. Breakfast was good. Kids liked the pool. And The park for kids was a nice addition as well. Only thing my 5 yr old complained about was that they didn't have bacon!!
Comment from Hotel Management
Sep 11, 2017 by Philip H - Guest Services, Hotel Management
Well we will see what I can do about getting us some bacon ;) Thank you for the feedback!
4 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
The bed was kind of soft and the door to the room didn't close all the way on its own. Had to slam it shut which made quite a bang. But other than that it was fine.
Comment from Hotel Management
Sep 11, 2017
Thanks for the feedback, I have informed maintenance of your door troubles!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Good hotel for business traveller

Posted Aug 24, 2017
Location: It is a bit out of the way. A few miles outside of Brantford.
Exactly what you'd expect as a business traveller. Good, clean accommodation. Decent breakfast buffet. Adjacent to a major highway. Efficient and business like. I would stay there again.
Comment from Hotel Management
Aug 25, 2017 by Philip Horne - Guest Services, Hotel Management
Thank you Gary, We are actually in the city of Brantford at the Wayne Gretzky Parkway exit. I am glad that you enjoy our hot breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
A good hotel overall. We had breakfast incuded with our room and we're very impressed with the selection of the continental breakfast and everything was hot.
Comment from Hotel Management
Aug 25, 2017 by phil, Hotel Management
We take pride in our hot buffet! Come try our Sunday Brunch when you are in town next
5 out of 5
by Jean

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you!
5 out of 5
by Anja

Great experience

Posted Aug 18, 2017 on Hotels
Like every time my stay was great in all areas6
Comment from Hotel Management
Sep 11, 2017
We love to hear it!!! see you again!
3 out of 5
by A verified traveler

Posted Aug 2, 2017 on Hotels
Comment from Hotel Management
Sep 14, 2017
Thank you for your feedback