Ratings based on 278 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2017
Pros: Conveniently located to where I needed to be the next day.
Room was spacious, clean and the bed was very comfortable. I liked that it had a microwave and fridge. Included breakfast was tasty.
Comment from Hotel Management
Nov 18, 2017 by Philip, Hotel Management
I thank you for your feedback! If there was anything that we could have done better please let us know.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but expensive

Posted Oct 25, 2017
Overall enjoyed the stay but at $279 plus tax find it difficult to recommend this to anyone , the days inn down the street was $130 but all booked up , my sons hockey team stayed at the days inn for 2 nights for less then what I paid for one night at this hotel
2 out of 5
by A verified traveler

It was ok

Posted Oct 14, 2017
The overall experience was OK. I stayed one night. The reception staff were nice, but the restaurant attendant was not nice at all. She was kind of making fun that I have many kids , and she was really rude with the kids. I don't recommend going there for anybody. If you had to go, try to avaoid having the breakfast there if you can.
Comment from Hotel Management
Oct 18, 2017 by Philip H - Guest Services, Hotel Management
We are so sorry that your experience at Myra's Bar and grill was not the best, We will share you comments with the team to ensure that this is not a reoccurring issue.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Pros: Breakfast and restaurant staff were excellent
Asked for early arrival. Room not ready. Had to take a less expensive room at the same price as original room so could get in to get ready for a wedding.
Comment from Hotel Management
Oct 18, 2017 by Philip Horne - Guest Services, Hotel Management
Thank you for your feedback, unfortunately we can not guarantee early arrivals. I am glad though that you were able to get in by taking a different room type.
2 out of 5
by A verified traveler from kingston on.

Too expensive

Posted Sep 18, 2017
Not able to apply a better rate when using expedia staff unable to apply special rate
Comment from Hotel Management
Sep 21, 2017 by Philip H - Guest Services, Hotel Management
Correct, when rooms are booked through third parties we are unable to change the rate at the location. thanks,
4 out of 5
Recommended
for Everyone
by A verified traveler from Whitby, Ontario

Best Western Brantford

Posted Aug 30, 2017
Pros: Clean Room Free Breakfast Good Location
Cons: The Pool Room The rooms could use some updates
Location: Lots of restaurants and food choices in the area. Close to the highway.
I have stayed at this hotel a few times for my children's tournaments. It is in a good location in relation to ball diamonds for the tournaments, food/restaurants, and close to the highway. The hotel is clean but could use some refreshing. It is starting to show some age. The free breakfast was also very convenient. The food was okay, decent variety, great service. The pool room is my only major complaint. I know it is normally warmer in the pool room but this was absolutely unbearable! It was like sitting in a sauna. Very uncomfortable, even when in the water. With the heat mixed with the chlorine my eyes were burning just sitting in the room. There are doors to the outside but management would not allow them to be opened.
Comment from Hotel Management
Sep 11, 2017 by Philip H - Guest Services, Hotel Management
I am sorry that you had this issue, I have forwarded your concerns to the management team.
3 out of 5
by A verified traveler from Sarnia on

close to 403

Posted Aug 29, 2017
Pros: free breakfast with room
Cons: as i said new sliding doors in room
had a decent room on ground floor but the sliding door was bad--need new ones. they are renovating -didn't bother us but won't recommend til it's done.
Comment from Hotel Management
Sep 11, 2017 by Philip H - Guest Services, Hotel Management
Thank you for your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Nice hotel. Great location.

Posted Aug 27, 2017
Check in was easy. Room was clean, nice and spacious. Perfect for what we needed. Breakfast was good. Kids liked the pool. And The park for kids was a nice addition as well. Only thing my 5 yr old complained about was that they didn't have bacon!!
Comment from Hotel Management
Sep 11, 2017 by Philip H - Guest Services, Hotel Management
Well we will see what I can do about getting us some bacon ;) Thank you for the feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Good hotel for business traveller

Posted Aug 24, 2017
Location: It is a bit out of the way. A few miles outside of Brantford.
Exactly what you'd expect as a business traveller. Good, clean accommodation. Decent breakfast buffet. Adjacent to a major highway. Efficient and business like. I would stay there again.
Comment from Hotel Management
Aug 25, 2017 by Philip Horne - Guest Services, Hotel Management
Thank you Gary, We are actually in the city of Brantford at the Wayne Gretzky Parkway exit. I am glad that you enjoy our hot breakfast buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
A good hotel overall. We had breakfast incuded with our room and we're very impressed with the selection of the continental breakfast and everything was hot.
Comment from Hotel Management
Aug 25, 2017 by phil, Hotel Management
We take pride in our hot buffet! Come try our Sunday Brunch when you are in town next