Ratings based on 282 Verified Reviews

2.4 out of 5
38% of guests recommend
2.9 Room cleanliness
2.4 Service & staff
2.7 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

it is safe but not luxury

Posted Jun 1, 2015 on Hotels
Hotel is good for a short trip. It is not a luxury accommodation but it was the cheapest and the only one available in the area. Room was clean and bed comfortable. My room was on the side of the main road and it was very noisy although it was on 16th floor. When you consider the price per day add 20 $Reals (aprox 6-7 USD) to the rate per day in case you need WiFi to Internet. Breakfast was OK. No one in the hotel speaks English.
3 out of 5
for Everyone
by A verified traveler from New York

An acceptable hotel, needs some improvement.

Posted May 30, 2015
Pros: Room cleanliness, quietness, a beer vending machine.
Cons: Cleaning outer glass improves cleanliness. Minor repairs and cleanup. Giving more options at breakfast (hot water) English speaking staff.
Location: Location is close to all other hotels (all in the same area). Mall with a good food court with many local and foreign choices (McDonald Burger King)
The hotel location is perfect, in the same area as all hotels in Brasilia. Near a mall. Getting to the hotel from the airport was super easy. one bus and 8 Reals. Our first disappointment Nobody and that is nobody speaks anything other than the local language. Trying to communicate was a nightmare. The room was nice size and clean. Second Disappointment Only 5 channels and all were local on a 29 inch TV. Rooms were air-conditioned. Breakfast was OK, not a lot of variety but enough to be considered Good. English Breakfast Tea drinkers forget about it, there is no such tea in the hotel and maybe Brasilia. There was a couple of herbal teas and the water was barely warm. Coffee was good, they had sweet and no sugar. Overall the stay was good, but we missed a lot of things.
2 out of 5
by A verified traveler

Dated Hotel

Posted Jul 24, 2014
Unfortunately hotel staff are not very friendly or helpful. I suspected that the hotel had been shut down sometime ago and only reopened to accommodate those attending the world cup - the decoration was very dated and some of the signs in the hotel were inaccurate - directing you to services, e.g. gym, which was no longer present. The breakfast was of very low quality.
4 out of 5
by A verified traveler

Posted Jul 23, 2014 on Hotels
Comment from Hotel Management
May 28, 2016 by Gerente, Hotel Management
Obrigada pela avaliação. Cordialmente, Airam Hotel.
1 out of 5
by A verified traveler from Sydney

Fawlty Towers

Posted Jul 7, 2014
A dirty bathroom, mess house breakfast. Mini bar was an empty full sized fridge taking up half the room. Also third world dirty toilet, disgusting, in the reception area. A World Cup gouge. Old, depressing, dirty with an unsafe lift. Stopped above the floor.
2 out of 5
by A verified traveler

Posted Jul 2, 2014
The place feels like it hasn't been cleaned since 1976, and photos in the dining room are clearly from that era. Staff is nice enough, but they seem to know they don't have to try very hard. There was a coating of grime on the curtains and the furniture. But, it was the cheapest, so you get what you pay for.
1 out of 5
by Carlos Machado from Florianopolis

The hotel is old and badly maintained.

Posted May 29, 2014
Pros: I didn't like anything.
Cons: Everything. Should be renovated, staff should have another attitude. They should, at least, provide free internet in the rooms.
Location: very good location.
Elevator didn't work properly, room badly lighted, not really clean. Uncomfortable beds. VERY expensive for what is offers. Breakfast is poor and served in a dark, bad room.
2 out of 5
by A verified traveler

barely acceptable

Posted Dec 19, 2013 on Hotels
Very shabby building and furnishings. Thankfully, the floors are laminate so no grungy carpet. The windows and doors are so thin that I kept checking to see if they were open. The bed was surprising comfortable and the linens were clean, so that made it acceptable. I did not take advantage of the food offerings. It is 2 blocks to a nice mall that has a good food court and some restaurants. There is a taxi stand right outside the hotel and you can walk across the park to the other hotel cluster that has a couple more restaurant choices. The Belgium beer bar over there is the best find in town, but expensive. If you're looking to save money and don't care about your room, then it is safe and clean.
1 out of 5
by Carlos Borges from Fort Lauderdale

Old, ugly and abanoned

Posted Nov 29, 2013 on Hotels
In so many years of Hotels.com affiliation, I've never had a bad experience like that. Minimal things like, a phone at the room which does not make outside calls, no wake up calls, very poor breakfast, old and not very clean facilities and, bizarre! almost no lights at the front desk area!!!! My friends in Brasilia ask me why I choose this one???? Well, lesson learned. Hotrels.com should not carry this one.
2 out of 5
by Lawyer from São Paulo

Well placed, but old and not very confortable.

Posted Oct 11, 2013
Pros: It worth only if you are looking for a well placed spot at a low price (in comparison to another nearby hotels).
Location: Very good location. Near the centre and the main office buildings.
It seems like an old hotel that had had its best days. The beds are old, poor towels and old mobilia.