Ratings based on 201 Verified Reviews

4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by Eric

Posted May 16, 2017 on Hotels
Room was hot.
Comment from Hotel Management
May 29, 2017 by GM, Hotel Management
Dear Mr. Eric, Firstly I would like to thank you for taking the time to tell us about your experience during your stay. Last week’s we had peak temperatures of more than 39 degrees here in Bratislava and we did our best to chill all rooms as each guests individual request. That we didn’t meet yours I feel sorry for. I hope to see you soon in Bratislava again and we will try to arrange more comfortable weather conditions for all of us : - ) Best regards
5 out of 5
by Andy

Excellent hotel near old town and castle.

Posted Jan 31, 2017 on Hotels
Excellent hotel. Fabulous room with views of the castle. Totally soundproofed. Excellent confortable bed with choice of pillows. Small gym, sauna and steam room included in price. Handy to old town. Only possible downsides were the cost of breakfast (we did not have it) - probably worth it if you want a large breakfast and the window between the bedroom and the bathroom. Not the best idea for a first romantic break with a new partner!
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Dear Andy, Firstly I would like to thank you for taking the time to tell us about your experience during your stay. We value any honest feedback from our guests, be it positive or negative, as it is the only way to ensure continuous growth and development of our services. We are happy, that you liked our hotel and hope to see you in Bratislava in the future. Best Regards, Simona Kapitancikova, Reservations Supervisor
5 out of 5
by Luis Javier

Posted Jan 7, 2017 on Hotels
Great CS & location
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Dear Luis Javier, Thank you for you positive feedback about your Falkensteiner Hotel Bratislava stay. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Simona Kapitancikova, Reservations Supervisor
5 out of 5
by A verified traveler

Convenient and Clean

Posted Nov 14, 2016 on Hotels
Stayed here for 2 nights with my partner. Great locations - just across the street from Old town and about 10 minutes to the center square. The staff at the front desk were very friendly and more than helpful with recommendations, the buffet breakfast was also really nice with good selection of hot and cold food. This is a conference hotel, so rooms are quite simple. Our room was set up for 1 person to stay (only 1 towel hanging on rack, 1 robe etc), pillows were extremely thin however reception was more than happy to organise a 2nd pillow for us. Good hotel for a quick weekend getaway.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts about your Falkensteiner Hotel Bratislava experience and our staff. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Gernot Riha, General Manager
5 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Great hotel close to the Old Town
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
DearSir, Thank you for taking your time to share your opinion. I hope we will have the pleasure of welcoming you back to the Falkensteiner Hotel Bratislava in the near future. With best regards, Gernot Riha, General Manager
4 out of 5
by A verified traveler

Good value, excellent room.

Posted Oct 19, 2016 on Hotels
Very friendly staff. Good breakfast. Location is reasonably central. Excellent value for money.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts about your Falkensteiner Hotel Bratislava experience and our staff. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Gernot Riha, General Manager
5 out of 5
by A verified traveler

Bratislava Scotland Trip

Posted Oct 17, 2016 on Hotels
Great city, lovely location just a stroll away from Hrad Castle and the old town. Lovely hotel and very helpful staff. Would stay again.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts about your Falkensteiner Hotel Bratislava experience and our staff. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Gernot Riha, General Manager
5 out of 5
by A verified traveler

Very good, reasonably priced and centrally located

Posted Oct 17, 2016 on Hotels
Friendly reception and bar staff - very clean, tidy and overall no problems.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Sir, Thank you for taking your time to share your opinion. I hope we will have the pleasure of welcoming you back to the Falkensteiner Hotel Bratislava in the near future. With best regards, Gernot Riha, General Manager
3 out of 5
by A verified traveler

Good brkfast but room cleanliness not to standard

Posted Oct 16, 2016 on Hotels
Needs a little maintenance, a little more eye for detail and definitely, greater care in the cleaning... On the positive side, breakfast was very good
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Sir, Thank you for taking the time to share your thoughts about your Falkensteiner Hotel Bratislava experience and our staff. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Gernot Riha, General Manager
5 out of 5
by A verified traveler

First Class experience

Posted Oct 15, 2016 on Hotels
We stayed here for 5 nights and we cannot think of one negative to say about this hotel .Was fantastic and met every need you have in a hotel stay .Breakfast was awesome staff friendly and felt very safe which is very important on holiday. We hope we have the good fortune to sample these things again in the future at this hotel .Would highly recommend this hotel to anyone
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts about your Falkensteiner Hotel Bratislava experience and our staff. We are glad that you chose to spend your time with us and truly appreciate your feedback. We hope to see you again soon! Warm regards, Gernot Riha, General Manager