Ratings based on 40 Verified Reviews

4.2 out of 5
75% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Top Notch Apartment

Posted Oct 2, 2016 on Hotels
Top notch. Booked in because local hotels booked out. Very pleasantly surprised at excellent apartment, clean, spacious and great location. Strong wifi, mainly local TV channels. Receptionist very helpful and gorgeous looking. Highly recommend.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Dear Guest Thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
2 out of 5
by A verified traveler

better than a bad hostel but not by much

Posted Oct 2, 2016 on Hotels
the property advertised free wifi which was not provided. the bed covers were very thin and blankets were not provided. the floor in the bathroom was dirty. the walls were very thin and you can hear the people in the next room speaking. the property seems to be recently renovated, but the furniture was cheap and the wardrobe was falling apart. I would not return to this property again.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to inform about your experience following your stay at our hotel. We're sorry that you were unhappy – we'll work hard to fix the issue that you experienced. Thanks for letting us know Apartment Residence
4 out of 5
by A verified traveler

central

Posted Sep 26, 2016 on Hotels
More than adequate for business purposes, no restaurant at the hotel but a good coffee shop next door and plenty other eating options within 200 mtrs.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your kind feedback. We are looking forward to your next visit. :) Team of Apartment Residence
4 out of 5
by A verified traveler

Quiet and close to everything

Posted Sep 22, 2016 on Hotels
Reception is pre-arranged and they were waiting for me as arranged...very efficient and friendly. Within easy walking distance to all the sites and the train station. I'm off-sreet with a gate and very quiet.
Comment from Hotel Management
Sep 24, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your kind feedback. We are looking forward to your next visit. :) Team of Apartment Residence
3 out of 5
by A verified traveler

Free parking close to old town

Posted Sep 10, 2016 on Hotels
The hotel is close to the old town. It is a little difficult to find as it is located in a walking street and behind a gate. The front desk has limited opening hours and the rooms are a little dated.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear guest, thank you very much for your feedback. We are looking forward to your next visit. :) Team of Apartment Residence
5 out of 5
by A verified traveler

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest Thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon. Team of Apartment Residence
5 out of 5
by Ion-Dumitru from Bucuresti

Posted Aug 5, 2016 on Hotels
I have slept 1 night only. Accommodation was good having all endowments except availability of the Wi-Fi. Wi-Fi was not working, or the instructions to set the TV were erroneous. The source PC was not displayed on TV.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Guest Thank you for taking the time to inform about your experience following your stay at our hotel. Our team is really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. Sorry for unavailable WIFI, we are working on a fix. We look forward to welcoming you back soon. Team of Apartment Residence
4 out of 5
by A verified traveler

Posted Mar 4, 2016 on Hotels
Good location
Comment from Hotel Management
Jul 22, 2016 by Dagmar, Hotel Management
Dear guest, thank you very much for your kind feedback. We are looking forward to your next visit. :) Team of Apartment Residence
4 out of 5
by Luis from Lisbon

Nice apartment very close to the old city

Posted Jan 11, 2016 on Hotels
This apartment is located in a shopping street, very close to the old town. There is a private street that leads into the reception and the parking lot, which gives you additional privacy, security and quietness (total silence during the night). The apartments have a decent size, with modern furnishings and very clean. The staff is polite and professional. The only downsides are that there is no 24 hour reception - so you need to inform them of your check-in time. Also the wifi coverage is pretty poor, although a network cable is provided and works well.
Comment from Hotel Management
Jul 22, 2016 by Dagmar, Hotel Management
Dear guest, thank you very much for your kind feedback. We are looking forward to your next visit. :) Team of Apartment Residence
2 out of 5
by Jon from Britain

Posted Dec 14, 2015 on Hotels
First the positives: Comfortable enough room, decent bed, great heating system. The negatives: First, no acknowledgement from the owner until the day of flight, asking what time we are arriving. I'd had no phone signal since I had flew that morning, meaning that when we arrived there was no-one there and had to wait for 15 minutes in the cold to be checked in. Furthermore, the morning after not only were we woken up extremely early by the noise (INCREDIBLY thin walls) from other guests, and also the housekeeping staff, who knocked twice to give fresh towels despite the first time us asking not for towels. Also, no do not disturb sign in room, so no chance of stopping this from happening. The room wasn't even cleaned, it was purely towels, so it really is pointless. Also, when we tried to have a shower after being woken up so early (~8:00), there was no hot water. So not only do you not have the freedom of an apartment stay, you can't even have a shower. Oh and the WiFi was simply atrocious.