Botel Gracia, Danube River, Bratislava
Posted Oct 28, 2016 on Hotels
1st stay (11 & 12 Oct), room had a musty smell, which cleared after leaving windows open for some time. 2nd stay (26 Oct), no problem re smell. Bathroom very small. Shower OK. Breakfast pretty good. No tea / coffee-making facilities. TV not working on 1st stay: no TV at all on 2nd stay. Therefore, Botel had some downsides: however, we also stayed at supposedly up-market Grand Hotel at Stary Smokovec during our time in Slovakia, & that had problems too (lack of shower-curtain, poor evening buffet meals, cold dinner plates, no tea / coffee-making facilities). Proof that just by paying big money, you don't necessarily get top quality. Overall then, Botel is not bad, but not brilliant: OK for a short stay.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback. Please accept our apology for negative experiences you have had during your stay with us.
Botel Gracia Team