Dear Mrs. Kathy,Thank you for your feedback on Grand Hotel River Park. We highly appreciate your opinion on our hotel and services. We would like to deeply apologize for not meeting your expectations. Your experience is below our standard. Be assured that your comments have been shared with the team.When it came to a refund, it was not possible because Mr. Petras was checked in for the whole duration of the stay. We hope that your next visit of Bratislava will be impeccable. Sincerely,Hotel Management

Dear Mr. Abdulrahman,Thank you so much for taking the time out to share your valuable feedback and giving us a 5-star rating. We are pleased to learn that your time with us was wonderful.Sincerely,Hotel Management

Dear Suheil,We are delighted that you enjoyed the facilities and services at our hotel. We sincerely appreciate your kind words with regards to the warm care of each member of our team and we hope to welcome you back in the not-too-distant future.Best regards,Hotel Management

Dear Christina,Thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that we will have the opportunity to welcome you back again soon.Sincerely,Hotel Managemet

Dear William,thank you very much for your nice review and positive feedback about your recent stay with us, especially about our Concierge Jana. Looking forward to welcome you soon again. Warm regards,Hotel Management.

Dear Shahrad,thank you for taking the time to share your feedback about your visit to Grand Hotel River Park, a Luxury Collection Hotel Bratislava. We are delighted to read from your review that you enjoyed your recent stay with us. Looking forward to welcome you soon again.Sincerely, Hotel Management.

Dear Fazal,thank you for a review of Grand Hotel River Park, a Luxury Collection Hotel, Bratislava. We do value all feedback from our guests, both positive and negative, as it is the only way to ensure we continue to grow and evolve our services.It will be a pleasure for us to make a difference and exceed your expectation during your next visit to Bratislava.Kind regards,Hotel Management

Dear Simona,thank you for being our guest and taking the time to share your review. We have the information about the additional charge displayed on every channel. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management

Dear Yousef,thank you for sharing your experience from your recent stay with us. We are very delighted to read that you had an amazing stay and we hope to welcome you once again soon.Kind regards,Hotel Management

Dear Anthony,it was a pleasure to have you as our guest and we are happy to read that you had a wonderful stay.Your kind feedback is very much appreciated, and we look forward to welcoming you back again soon.Kind regards,Hotel Management

Dear Mutasem,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It is always a pleasure to read such positive comments.It will be our pleasure to welcome you back.Warm regards,Hotel Management

Dear Benyamin,thank you very much for taking the time to share your thoughts and insights with us. It has been a great pleasure to have you with us. We trust that soon we will have the opportunity to welcome you back again soon.Kind regards,Hotel Management

Dear Marianne,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Best regards,Hotel Management

Dear Raymond,thank you very much for taking the time to share your experience with us. We are truly happy to read that you had a beautiful stay, and we can't wait to welcome you back soon.Kind regards,Hotel Management

Dear Eric,thank you so much for taking the time out to share your feedback and giving us the full rating. We are pleased to learn that your time with us was wonderful.It will be our pleasure to welcome you back.Warm regards,Hotel Management

Dear Leander,thank you for being our guest and taking the time to share your review. We are glad that you were satisfied with our services. It would be our pleasure to welcome you back in the near future.Best regards,Hotel Management

Dear Jennifer,thank you for taking the time to post your review.We are delighted that you enjoyed your visit, and you were satisfied with our hotel.Kind regards,Hotel Management

Dear a s g,many thanks for taking the time to share your review with us. We are truly happy to read that you had a great stay and that you enjoyed all aspects of you stay.It will be our pleasure to welcome you back.Warm regards,Hotel Management

Dear David, thank you very much for sharing your feedback, it is highly appreciated. We are looking forward to meet you again soon. With kind regards, Hotel Management

Dear Matthew, thank you very much for your feedback. We are very sorry to hear that you didn't completely enjoy yourselves and your stay. Please, feel free to contact us to provide more information at reception@grandriverpark.com. We believe that we will be able to satisfy your needs next time you are around. Best regards, Hotel Management.

Dear David, thank you very much for sharing your feedback and experience regarding your recent stay with us. We are pleased to hear that everything was fulfilled according to your expectation. All of us here in Bratislava look forward to meeting you again and for now, we remain with kind regards. Yours sincerely, Hotel Management

Dear guest, thank you very much for your review of our hotel. We are very pleased that you enjoyed your stay with us and that the services were exceeding your expectations. We are particularly pleased that the service of our team members was noteworthy and we will ensure that they get to know that you were impressed with their performance. All of us here in Bratislava look forward to meeting you again and for now, we remain with kind regards. Yours sincerely, Hotel Management

Dear Marek, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Grand Hotel River Park, a Luxury Collection Hotel, Bratislava and we hope you choose to create more memories here whenever your travels bring you back to Bratislava. Yours sincerely, Hotel Management

Dear Lauren, thank you very much for sharing your feedback, it is highly appreciated. We are very pleased that you enjoyed your stay with us. Extra charge to the ZION SPA LUXURY has been made to guarantee the exclusive atmosphere of a private club for guests in the Spa area. Our goal is to ensure that each guest receives a special, professional approach that includes the constant attention of the staff as well as the inventory for maximum comfort. The information about entrance fee to spa area is communicated on our website while booking and also on Expedia portal when choosing a room category on the right side of the page you can see what is included in the rate. For the next stay, we also recommend you to book one of our suites and enjoy complimentary entrance to spa area. We believe that we will be able to satisfy your needs next time you are around. Best regards, Hotel Management.

Dear Tracy, thank you very much for sharing your feedback and experience regarding your recent stay with us. We are glad that you enjoyed your stay. We do hope you will choose to stay with us again and we are confident that your next stay will be pleasurable in every respect. Yours sincerely, Hotel Management

Dear guest, thank you for taking your time to share your opinion regarding your recent stay with us. When it comes to tea and coffee facilities from next year we plan to place them in the rooms. Until then do not hesitate to call room service, they will gladly bring you coffee or tea as part of breakfast service free of charge. All of us here in Bratislava look forward to meeting you again and for now, we remain with kind regards. Yours sincerely, Hotel Management

Dear guest, thank you very much for sharing your feedback and experience regarding your recent stay with us. We are glad that you enjoyed your stay, especially the location of our hotel and help from our staff. When it comes to tea and coffee facilities from next year we plan to place them in the rooms. Until then do not hesitate to call room service, they will gladly bring you a warm drink according to your wishes. All of us here in Bratislava look forward to meeting you again and for now, we remain with kind regards. Yours sincerely, Hotel Management

Dear Juan, thank you very much for your kind review. We are glad to hear, that our hotel is the most luxurious in Bratislava for you. We are very happy to hear that you enjoyed your stay and appreciated the services we delivered to you. Feedback such as yours inspires us to provide our guests with the best level of service. We are looking forward to meet you again soon. With kind regards, Hotel Management

Dear guest, thank you very much for sharing your feedback, it is highly appreciated. We are very pleased that you enjoyed your stay with us. Thank you for your compliments pertaining to location, rooms and decoration. We are looking forward to meet you again soon. With kind regards, Hotel Management.