Ratings based on 97 Verified Reviews

3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

just okay

Posted Nov 29, 2016 on Hotels
This was not like other Holiday inns we've stayed at. The area itself was okay but it was far away from Old Town Bratislava which was the only thing worth seeing IMO. We stayed here mainly because Vienna hotels were really overpriced last minute. The drive from there was simple enough but after paying for parking in Vienna, we would've been better off getting a hotel in Vienna or taking the train or boat. Hotel itself was nice but breakfast was lacking for the price and the rooms were just ok. Beds were comfortable, wifi worked great but other then that, the cups were dirty, the carpets need to be replaced and there was no view. Staff at the front desk were very friendly and accommodating and parking was onsite and a good price.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Hotel staff was very friendly and spoke English.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Short break

Posted Nov 1, 2016
Pros: Very nice helpful staff
Cons: Old rooms , they need redecorating asap
Location: 10 minutes on the bus to old town, few shops and restaurants near by
Check in was at 2 pm but our room wasn't ready till 2.30. The condition of the room was shocking dirty carpet, fridge door was hanging room was old walls were dirty , i have asked in reception if we can have different room and they were very helpful and gave us nice modern room on different floor. All staff was very nice and helpful, breakfast was good with plenty of choice. We have enjoyed relaxing by the indoor pool.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

I Really Enjoyed My Stay

Posted Oct 12, 2016
Pros: The staff was very helpful and nice
Location: Good location from Old Town and seeing the sites
There's not much to say, but I really liked my stay. The staff was very friendly and helpful. It was a nice location for everything I wanted to do. If you're a person who likes to get breakfast, I would include it in your room at booking. It was cheaper that way.
4 out of 5
by A verified traveler

Good Except for one member of staff

Posted Sep 25, 2016 on Hotels
This Hotel is pretty much what you will expect from a Holiday Inn...The rooms are not too large or too small, perhaps a little dated, with comfortable beds. The location is only a 5 or 10 minutes away from the center of town where their are lots of bars. The plus points of this hotel are the majority of the staff (with one big exception...see below) they all speak English at a good level and are polite and enthusiastic. The other plus point is the breakfast buffet which is very good...a range of different offerings both hot and cold everyone would be happy with. The big down side was one member of staff (I believe Janata) working in the lobby bar....this lady was rude, impatient and argumentative even with other members of staff and myself, she also does this at maximum volume. There is no way she should be in the hotel/service industry, she has a serious attitude problem and needs to leave her own problems at home or find another job. This experience put a bad feeling where it was not needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Efficient and caring

Posted Sep 21, 2016
Never a moment the staff did not accommodate our request.
5 out of 5
by A verified traveler from Cambridge

Excellent hotel but not best placed

Posted Sep 6, 2016 on Hotels
Staff were very helpful. Breakfast was first class. Nice swimming pool.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 29, 2016 on Hotels