Ratings based on 144 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel and very Central.

Posted Mar 18, 2017
Pros: Comfortably with large rooms.
Location: Only stayed one night. but hotel is very central
Only stayed one night in Bratslavia but will stay at this hotel when returning
Comment from Hotel Management
Mar 20, 2017 by Janka Slosarova,Front Desk Manager, Hotel Management
Dear Guest, Thank you very much for sharing your feedback and experience regarding your stay with us. We are pleased you enjoyed. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from belfast

Will be back soon

Posted Feb 3, 2017
I have been coming back to this hotel ever since my first visit. Great value for money and the hotel sits on top of a shopping mall where you can spend your free time or access amenities such as banks and post office. Don't forget to visit the bar on the 13th floor which has stunning views on Bratislava.
Comment from Hotel Management
Feb 27, 2017 by Janka Slosarova, Front Desk Manager, Hotel Management
Dear Sam, Thank you for taking the time to express your feedback. We are glad to hear that you enjoyed your stay. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the ice-hockey arena

Posted Jan 20, 2017
Pros: The views from my room, the staff, the location, ..
Cons: The communication about breakfast options, and swimming pool/fitness options..
Location: KHL hockey games (Slovan), shopping in a larger shopping mall, walking to the old fashioned market, ..
A brand new hotel in a brand new shopping complex, a lot of shops - including a grocery store - are are next door. One of the main tram lines are in a walking distance, and so is the KHL hockey arena.
Comment from Hotel Management
Jan 27, 2017 by Janka Slosarova, Hotel Management
Dear Guest, Thank you for taking your time to post such a posstive comments for us. We are so happy to hear that you had a good time and we met your expectations. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
4 out of 5
by A verified traveler

Nice hotel

Posted Dec 24, 2016 on Hotels
Very nice and polite staff, quick upon check in. Location is quite good and easy to acess to the mall and fitness centre for 6 euro. Staff are very helpful. I will definitely staying here again.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Dear Guests, Thank you for taking your time to post such nice comments for us. Always a pleasing read to receive such great posts. We appreciate all your compliments regarding the staff. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Prague

Very nice hotel with an almost hidden parking

Posted Dec 23, 2016
Pros: Design, location, rooms, pool.
Cons: There was unexpected costs from the hotel that weren't mentioned at Expedia.
Location: Pretty central location, good access to public transport, a very good Peruvian restaurant called Casa Inka is nearby.
The hotel looks brand new, our room was very big and well designed, with a nice view from Bratislava. Getting to the parking zone is like a maze because beneath the hotel there is a shopping mall and you have to drive like 4 floors underground, with getting a parking card almost each time go to to a lower underground floor, and then finally you reach the parking zone for the hotel. The gym and swimming pool are in a gym that it's in the shopping mall area next to the hotel, so prepare to appear in a bathrobe in the middle of the food court. The pool is fantastic by the way. The breakfast was good but for the price it could have been much better.
Comment from Hotel Management
Dec 23, 2016 by Janka Slosarova, Front Desk Manager, Hotel Management
Dear Pedro, Thank you for taking time to post a review. We are so happy to hear that you had a good time and we met your expectations. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
5 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
loved it one of my favorite places
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking time to post a review. We are pleased you enjoyed parts of your stay with us. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Dear Guest, Many thanks for your feedback. We are glad that you enjoyed the facilities and our hotel met your expectations. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
4 out of 5
by A verified traveler

Not a bad place to stay!

Posted Dec 7, 2016 on Hotels
++ you have a mall in the same building and a supermarket -- parking is 20 euros /day -- personel at the 13th floor bar is not friendly at all. The barman doesn't make a show for you when serving drinks, and he's also caustic and treats you as a drunk person. As soon as you slip him a 5, he's all laughter and joy. -- the superior room is the same with the normal twin. -- they don't have double beds. They will just put the twin together.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking your time to post the comments for us. Your comments have been noted and will be raised with the relevant departmental managers. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2016
Awesome hotel, very clean, stuff is friendly and helpful, rooms nicely furnished
Comment from Hotel Management
Nov 15, 2016 by Janka, Hotel Management
Dear Guest, Thank you for your positive review. We really appreciate all your wonderful comments. I am sure our staff will be thrilled to know that you enjoyed your stay and had a great time with us. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova, Front Desk Manager
3 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
The room was quite dark (not enough lighting) and water from the minibar wasn't replaced throughout the week.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review. We are pleased you enjoyed parts of your stay with us. Sorry to hear your experience I will pass this on housekeeping department. I hope you give us the opportunity to welcome you back for another stay with us in the future. Sincerely, Janka Slosarova Front Desk Manager