Ratings based on 516 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Utica, NY

Convenient location

Posted Oct 7, 2017
Couldn't be closer to the train station, ; not bad walk to Old Town.
Comment from Hotel Management
Oct 8, 2017 by RADO, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
4 out of 5
by eyal

Amazing place

Posted Sep 13, 2017 on Hotels
Amazing place near bus station
Comment from Hotel Management
Sep 18, 2017 by RadoFO1, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
5 out of 5
by Lee

Family trip

Posted Aug 13, 2017 on Hotels
stayed here many times and always good. I little out of the centre of town but if you book a taxi from the hotel its a cheap 5 minute drive into town. Hotel is next to main train station so ideal if you want to try Vienna (1Hr) or Budapest (2Hr 40 mins) you can park at the hotel but there is local free parking on the street nearby.
Comment from Hotel Management
Aug 31, 2017 by RadoFO1, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
4 out of 5
by Kenneth

Good Location, But

Posted Jul 25, 2017 on Hotels
Location was good in terms of close to the railway station and a 15 minute walk into the Old Town. The room is good, but the bathroom is not very practical though as if you use the "rainforest" shower, water goes all over the floor as the glass screen isn't long enough. Didn't try their breakfast at 16 euros each.
Comment from Hotel Management
Jul 31, 2017 by RadoFO1, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
4 out of 5
by A verified traveler

A little for out

Posted Jul 19, 2017 on Hotels
A little far out 15 min walk to centre and roads on the way a little run down
Comment from Hotel Management
Jul 21, 2017 by RadoFO1, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
5 out of 5
Recommended
for Everyone
by A verified traveler

well appointed hotel close to main railway station

Posted Jul 10, 2017
Pros: location
Cons: n/a
Location: small transport museum nearby with old cars, steam locomotives, etc.
I used the restaurant and found the service excellent
Comment from Hotel Management
Jul 21, 2017 by rado*, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
4 out of 5
by Miles

Nice Modern Rooms

Posted Jun 27, 2017 on Hotels
Around 15/20 minutes walk to centre of old town. Area around a little bit shabby buy hotel nice. Weather hot when I was there but hotel had wonderful sirconditioning in lobby and rooms. Could do with renewing all the carpets. Rooms good spec
Comment from Hotel Management
Jun 30, 2017 by RadoFO1, Hotel Management
Dear client, Thank you so very much for your positive evaluation of our hotel and your kind words. This is a very busy period for each hotel in Bratislava and a happy customer is the best motivation for a hotel team to keep up doing a good job. Best of regards and happy traveling, Ladislav Olcsvary General manager
5 out of 5
by Chris

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by RadoFO1, Hotel Management
Dear client, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ladislav Olcsvary General manager
3 out of 5
by A verified traveler

Could be nice.

Posted May 23, 2017 on Hotels
Great design, and if all would work it would be better. Overhead shower not working, coffee machine not working. Long wait at check in an out. Personnel repeatedly asking for the same information. obviously a process problem as the infrastructure is quite nice. Will probably not return unless no other choice. Overall expensive for what it is.
Comment from Hotel Management
May 25, 2017 by RadoFO1, Hotel Management
Dear Client, I am grateful to you for your time and evaluating our hotel and leaving a comment about your stay. Each feedback is important to us in order to improve the quality of our services. Best of regards and happy traveling, Ladislav Olcsvary General manager
4 out of 5
by Heather

Great location & Friendly helpful staff!

Posted May 18, 2017 on Hotels
Very nice hotel with friendly and helpful staff. Great location, walk into old town within 20 minutes and about 5 minutes to the main train station. The only sort of weird thing was the window in the bathroom - even with the drape panels fully closed, you could still see the toilet from the bedroom, which I found a little odd.
Comment from Hotel Management
May 25, 2017 by RadoFO1, Hotel Management
Dear Client, I am grateful to you for your time and evaluating our hotel and leaving a comment about your stay. Each feedback is important to us in order to improve the quality of our services. Best of regards and happy traveling, Ladislav Olcsvary General manager