Ratings based on 532 Verified Reviews

3.4 out of 5
74% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from grove city, pa

Posted Aug 19, 2017
Good and clean room at an excellent price for the area. Would stay here again.
Comment from Hotel Management
Aug 20, 2017 by Ron, Hotel Management
Thank you very much for your review, Karen! We work hard to make sure our guests are happy and it is always wonderful to hear positive feedback! We appreciate your business and hope to see you again soon! Sincerely, Ron Miner GM
1 out of 5
by A verified traveler

Stay in a bar instead

Posted Jul 10, 2017
Pros: Location. Close to the highway
Cons: Expedia should actually send someone to stay in the hotels/motels before selling rooms on their sit. This was a HUGE letdown.
Location: Downtown Brattlebor
I booked a non smoking "business" room with a king sized bed. The room stank like a bar. Strong cigarette stench came in from the bathroom. When I confronted the front desk they said,"yeah we know the room stinks. Your best is to leave the exhaust fan always on in the bathroom, open the window to let fresh air in". They gave a canister of some sort to spray every 10 minutes and hope for the best. Avoid this motel.
Comment from Hotel Management
Jul 17, 2017 by Ron, Hotel Management
I am extremely sorry for the issues that arose during your stay here. You should have been moved to a different room immediately and front desk should have been more helpful. I will be speaking to them about this issue. Please accept my apologies and if there is anything at all that I can do please do not hesitate to let me know. Sincerely, Ron Miner GM
3 out of 5
Recommended
for Everyone
by A verified traveler from northern va

This place is fine for one or two nights.

Posted Jul 2, 2017
Stayed for one night while exploring southern Vermont. It is nothing special, just an inexpensive bed for the night.
Comment from Hotel Management
Jul 7, 2017 by Ron, Hotel Management
Susan, We are glad to see you a good stay overall. We appreciate you sharing your comments with us, we always want to know what our guests are thinking so we can continually be improving. Again, thank you and we hope to see you again. Sincerely, Ron Miner GM
3 out of 5
by A verified traveler

OK for a night.

Posted Jul 1, 2017
Cons: Overall quality.
Location: Very close to downtown Brattleboro. Very convenient. But there was construction going on right next door to the motel. It was OK at night - no noise.
Place was OK. Room and bed was clean. Nothing fancy.
Comment from Hotel Management
Jul 7, 2017 by Ron, Hotel Management
Thank you very much for sharing your thoughts with us! I am glad to see everything was good overall. We work hard to make our guests happy and we always want to hear what our guests have to say. Thank you again and we hope to see you again in the future! Sincerely, Ron Miner GM
3 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected.

Posted Jun 27, 2017
I was expecting something way worst so ace to say the hotel surpassed my expectations. The big dislike were how small the pillows were - half the size of a regular pillow. Did not have the best sleep.
Comment from Hotel Management
Jun 28, 2017 by Ron, Hotel Management
Thank you for sharing your feedback with us! We are glad to see you had a great stay overall and I will absolutely share your comments about the pillows with our staff. We appreciate your business and hope to see you again in the future! Sincerely, Ron Miner GM
1 out of 5
by A verified traveler from michigan

One of the most unpleasant stays we've experienced

Posted Jun 13, 2017
Pros: Convenient location
Cons: See comments above.
From the moment we arrived this stay was uncomfortable. There were loiterers in the parking lot, the security door was wide open to the main hallways and the carpets were dirty. We found blood on the sheets, toothpaste residue and soap scum in the bathroom sink and a toilet seat that didn't fit the toilet. It was difficult to exit the parking lot as the landscaping was so overgrown that visibility of the very busy main street was obstructed. For the entirety of our visit there continued to be a variety of loiterers in the parking lot and loud arguing and fighting most ever day. When the license plate was stolen off our truck we contacted the police. They reported that the motel parking lot has the reputation as a drug hang out. If we had only known.
Comment from Hotel Management
Jun 28, 2017 by Ron, Hotel Management
Carol, I am sorry there were some issues during your stay. We ask that our guests let the front desk know of any issues that may arise during their time here. We appreciate knowing of any problems so we can try to address and fix them while you are still here. I apologize for any inconveniences and please let me know if there is anything more I can do. Sincerely, Ron Miner GM
4 out of 5
by Wendy

Posted May 22, 2017 on Hotels
Comment from Hotel Management
Jun 1, 2017 by Ron, Hotel Management
Wendy, Thank you very much for taking the time to rate us! We appreciate hearing from our guests and we appreciate your business! Thank you and we hope to see you again soon! Sincerely, Ron Miner GM
5 out of 5
by David

Comfortable Economy

Posted May 18, 2017 on Hotels
Perfectly adequate, spacious, spotlessly clean room with 2 double beds, and HBO, and modest complimentary breakfast in the morning. What more do you need on a business trip? And the price was right.
Comment from Hotel Management
May 20, 2017 by Ron, Hotel Management
David, I am so pleased to see you had a wonderful stay with us! We pride ourselves on providing a wonderful experience and it's always nice to hear when our guests are happy! Thank you for sharing your feedback with us! We appreciate your business and hope to see you again in the future! Sincerely, Ron Miner GM
3 out of 5
Recommended
for Everyone
by A verified traveler

where I needed to be

Posted May 14, 2017
Pros: The location
Cons: warmer feeling in the whole place
Location: Brattleboro is nice and this motel was not in a nice part of it
I felt safe enough but no more than that. I expected more noise but was surprised.
Comment from Hotel Management
May 17, 2017 by Ron, Hotel Management
Thank you for your review, we always appreciate hearing what our guests have to say! I am glad you had a good stay overall, yet I am sorry you did not feel that the hotel had a warm enough feel. I will definitely look in to ways we can improve that for all our guests, and I appreciate you alerting me to this so we can work to fix it. We appreciate your business and hope to see you again next time you are in Brattleboro! SIncerely, Ron Miner GM
3 out of 5
by jeremy

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017 by Ron, Hotel Management
Jeremy, Thank you for posting your feedback of us! I am glad to see your stay was good overall; however if there was anything unsatisfactory during your time here please do not hesitate to let us know. We welcome and appreciate everything our guests have to say. Thank you for your time and we hope to see you again soon! Sincerely, Ron Miner GM