Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
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Reviews of The Ritz-Carlton, Wolfsburg

5 out of 5
The Ritz-Carlton, Wolfsburg
Parkstrasse 1, Wolfsburg, NI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 118 out of 152 reviews" "
Rating 8 - Good. 24 out of 152 reviews" "
Rating 6 - Okay. 7 out of 152 reviews" "
Rating 4 - Poor. 0 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star place
Very nice service and specially Daniela at the spa was extremely helpful and nice and overal the service and condition of the hotel are 5 star all around.
Stayed 2 nights in Oct 2023

10/10 Excellent

Josephine

Stayed 2 nights in Oct 2023

10/10 Excellent

Lloyd

Stayed 1 night in Jun 2022

10/10 Excellent

Meimei

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for family with kids
Everyting just perfect. I love the stay and will definitely come back again
Stayed 1 night in Aug 2021

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable
The check-in was a bit tricky as they couldn’t find the booking that we made through hotels.com but finally they let us enter the room which was a suite and therefore quite spacious and comfortable. Breakfast was at the standard you would expect from a five star hotel. Service was very friendly. But as we wanted to renter our room both keys did not work. Overall the atmosphere was a bit coolish. The main restaurant was closed and we had dinner in our room. Anyway, in total we enjoyed our stay.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed for one night and got in pretty late and weren’t able to utilize all the amenities. But the room and bathroom were spotless and the bed very comfortable. The service was also perfect. Would definitely return to this hotel.
Stayed 1 night in Sep 2020

10/10 Excellent

Fulya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always happy to return to this property. Enjoyed Aqua Restaurant and as well used private Limo transfer service.
Stayed 1 night in Jun 2019

10/10 Excellent

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, one of the best hotels I've stayed. great fitness center and pool, amazing breakfast.
Stayed 1 night in Feb 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz building but non ritz service
Great hotel interior. Fantastic pool. But service was unacceptable for Ritz. Check in and check out took too long. 1 receptionist is definety not enough. But the main dissapoontment was a full occupancy of the only restaurant in the hotel and a poor dinner in the lobby.
Stayed 1 night in Nov 2018

10/10 Excellent

Hakyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will leave the hotel with the best memory
It was the best time ever. it was the best hotel in my life. Pool was so wonderful. SHOUlD bring swimsuit to go to the hotel. the pool was warm and you can swin with the great VW factory view. Everyone is so kind and Aqua which is a reaturant in the hotel was awesome. I would like to visit the Autostadt again because of the hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Mike, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is amazing
Perfect, couldn't ask for anything else. The staff at the front desk where super nice, sorry I can't remember there names, want say Scott and Pregnish. The steam room is nice and the pool is a nice touch. If your looking to check out the autostadt this is the place to stay if you can afford it.

10/10 Excellent

Danny, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay there in a heartbeat
Wonderful stay as part of our tour of Northern Germany. We stayed in a Club room and the hotel very kindly left us a gift of champagne, chocolates and a little note wishing us a happy journey :-) If you can stretch to a Club room, do. Its very much worth it !!

10/10 Excellent

Andy, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Experience
The hotel is immaculate and the staff is friendly and professional. You cannot go wrong here. I will return and I recommend it highly.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Esmeralda, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to come back!
Wonderful hotel, inside the Autostadt! Nice to walk between the car buildings and wonderful gardens.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel for Wolfsburg
Business or Pleasure, it's the perfect location in the middle of the Autostadt which gets prettier every time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel the staff were very friendly and helpful.

10/10 Excellent

Andrew, Halifax, NS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only way to stay at the Autostadt!
Amazing experience. Was going to be late for train and they provided hotel car (Phaeton) to drive us and our bags to station.

10/10 Excellent

Ian, stranraer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
lovely hotel and great service.

10/10 Excellent

Chun Kit, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. One of best hotel in Germany.
Six star service and excellent cuisine in Aqua restaurant.

10/10 Excellent

Elizabeth, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch luxury
Top notch luxury hotel, rooms and leisure area, top notch reception staff, top notch 3 michelin star restaurant (called Aqua - book early) but bar closed early (12.10 instead of the supposed 1am) and cleaners were then cleaning public areas whilst we were trying to enjoy the rest of the evening. Located on the edge of the Volkswagen park, (for which you get free entrance saving 15 euros each) leave at least a whole day to see all that, so recommend a two night stay.Overall a definite recommendation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Absolutely marvellous!

10/10 Excellent

Sean, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful. Heated floors. Great air conditioning. Sauna steam room with refreshing showers were amazing. I would stay there again and again.

10/10 Excellent

scott, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Great hotel with 1st class facilities including amazing outdoor heated pool.Quality of rooms superb.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class
Stayed as my football team was playing Wolfsburg. Easily walkable from the train station to the hotel and the hotel to the Stadium. I didn't know the Autostadt was even a thing, so that was a bit weird - I had a walk around and am not sure I would go out my way to visit if it wasn't a freebie. That aside, the hotel was class. The staff attentive and helpful, the room very comfortable. Good job, because it wasn't cheap, but they justified the price with the service. The highlight for me though was the outdoor heated swimming pool in the shadow of the VW factory. A fabulous way to shift a hangover, situated in a very nice spa.

10/10 Excellent

Faye Kuai

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel
Everything just Excellent! Great hotel, staff, service and food!

6/10 Okay

Avi Sochaczevski, Montreal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel - bad taste
We asked for a late checkout and were unceramoniously advised that it was not possible and that we had to vacate our room by noon. Not even a "gee we're sorry". Otherwise the hotel is quite good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz Carlton in a VW Disneyland
Spectacular hotel, but very expensive. They had my reservation but they couldn't find that I had already paid for my stay, so I was charged again and had to call their accounting office later and they quickly refunded the overpayment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz-Carlton Wolfsburg
The hotel is on the property of the VW autoworld. Your room key also gets you into the attractions on site. The hotel is very well appointed, the grounds are beautiful, and the rooms are clean, well decorated, and lovely. The staff works very hard to attend to your every need and is very polite and helpful. I will come back to this hotel in the future!

2/10 Terrible

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Markus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel on duty for breakfast service was not alert and focused on guests… I.e water temperature tea too low and time not indicated
Stayed 4 nights in Sep 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hier kann man es aushalten.... :)
Freundlichkeit: 1+ Komfort (speziell die Betten): 1+ immer und ueberall kostenloses Wasser und Obst - hat gepasst....!!
Stayed 1 night in Aug 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder!
Stayed 4 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ein wundervolles Hotel mit spitzenmäßigem Personal,welche alle sehr aufmerksam sind ! Zimmer sind unfassbar schön und modern eingerichtet ! Wir kommen wieder!
Stayed 1 night in May 2023

6/10 Okay

Constantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Tina

Stayed 1 night in Apr 2023

2/10 Terrible

HONG

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from The Ritz-Carlton, Wolfsburg on Apr 21, 2023
Dear HONG,Thank you for taking the time to give us feedback. I am very sorry to hear that your stay did not meet your expectations. We would appreciate very much welcoming you again in our hotel to convince you from our caring service.Warm regards,Jasmin MüllerQuality Manager/Operational Trainer

10/10 Excellent

Bjørn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En fantastisk opplevelse
Stayed 1 night in Aug 2022

8/10 Good

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be carefull valid parking will be extra charged without leting you know. Costs 18€ per day.
Stayed 2 nights in Jul 2022

10/10 Excellent

Henrik Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz Carlton som du forventer det skal være 🤗
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Michèle

Stayed 1 night in Jul 2022

8/10 Good

Witold Piotr

Stayed 1 night in Mar 2022

10/10 Excellent

Jorgen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely super Hotel
Great Hotel. Everything is high high class, and both restaurants are fantastic🚀🙏
Stayed 1 night in Nov 2021

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Kai-Uwe

Stayed 1 night in Aug 2021

6/10 Okay

Adam Boettern

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I did expect a more efficient service. Hotel seemed slightly abandoned and staff was not visible when arriving at the restaurant or the reception.
Stayed 1 night in Jul 2021
Response from Lukas Böckmann, Director of Operations on Jul 22, 2021
Dear Mr. Boettern, Thank you very much for your valued feedback which is indispensable for us to continuously improve guest experiences. We will take a closer look at the described situation and would appreciate welcoming you again in our hotel to convince you of our passionate caring. Best regards, Lukas Böckmann – Director of Operations