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Collected at the train station by hotel shuttle then greeted by the lovely hotel staff. Large rooms with comfortable bed and nice view. Hotel pool area is very nice.
The hotel was well located and was very quiet. The staff were friendly and helpful. The breakfast was very good.
Excellent base on the north shore, easy walk to Gravedona. On site parking was a bonus and the pool and outdoor space was also a real plus for this hotel
Nice hotel in the middle of the little town of Pontresina.
Every night, their staff will come round asking if we need additional toiletries and gave us 3 little biscuits which makes my little girl happy.
This hotel was as we expected and we enjoyed our overnight stay. The only down side was being left at the station to wait when we had requested a pickup. We were given an upgrade to Hotel Steffani when we arrived in a taxi as we were on the list but that had been missed somehow. The staff were vey ...
Room is superb with balcony. Great mountain view and lake view! It is highly recommended!
The hotel van picked us up at the train station. No need for a taxi or bus. From the first impression to our checkout the hotel was fabulous. Our room was large a beautifully appointed. The hotel is impressive with beautifully appointed ball rooms, bar, and sitting areas. The buffet was included ...
Beautiful grand hotel, walking distance from train station. Comfortable spacious room, very helpful staff, delicious breakfast
I was looking for a small and quaint hotel with a good atmosphere and the Steinbock certainly meets this requirement. The staff were friendly and efficient. The restaurant was excellent and the breakfast offered a good variety of food. I would certainly stay there again.
Very good brake by the lake look forward to go back with the kids
Amazing hotel, staff, location, SERVICE SERVICE SERVICE!!!!
Nice area and accommodation had very nice wellness area.
i have stayed in many hotels and this has got to be in the top 3. Frankly it is just impossible to fault. Great rooms, staff and food. A true 10 out of 10.
Breakfast was excellent, staff made little effort to understand. Room was small and shower was so small that turning around in it was impossible. Heat / cooling controls did not work in room for 3 nights
Overall, a great 3* hotel. Staff, room and services very good. No negatives.
Accommodations very nice! Lots of room and very clean. Staff was superb! Great cappuccino in the morning. Quick walk to bus stop which took us into town. We have been traveling around for two weeks on this trip and this was our favorite hotel! It would be nice to see it in the winter months.
We arrived at the hotel (group of 8) and there were some problem with our reservation ( nothing to do with hotel) Girl from the reception was really helpful and we liked location and rooms and all really.... Close to the station and taxis to nearest towns were cheap
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