Ratings based on 735 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

Basic business type hotel

Posted May 3, 2017
Pros: Rooms clean and tidy. Receptionist helpful.
Cons: Not many facilities in and around hotel
Location: Located near Mahndorf railway station and tram stop. Station 15 minutes walk through Mahndorf Main Street. Train 7 minutes to Bremen main station.
Hotel typical Best western business type hotel. Situated in Achim which is about 15 km outside Bremen. 7 minutes on train into Bremen from Mahndorf station (4 db train tickets for 10 euro) Journey into town fine for the couple of days I was there.
Comment from Hotel Management
May 3, 2017 by Manager, Hotel Management
Dear Stephen, thank you very much for your feedback. We are very happy to read that we met your expectation. We hope to see you back soon. With best regards Sven Maracke Resident Manager
4 out of 5
by Martin

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Frank, Hotel Management
Dear Martin, thank you very much for taking the time to vote your last stay with us. We are very happy that you felt welcome and had a pleasant stay. We hope to see you back soon. With best regards Sven Maracke Resident Manager
5 out of 5
by A verified traveler

Great place

Posted Oct 17, 2016 on Hotels
On my way to Holland. Very nice plase for stayover with good breakfast
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Dear Guest, thank you very much for your feedback and suggestions for improvement. We are very happy that you had a good time with us especially that you enjoyed our breakfast buffet. We are glad to welcome you again soon. With BEST regards Sven Maracke Resident Manager
4 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Sven Maracke Resident Manager
5 out of 5
by Emma from Liverpool

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Emma, Thank you for your excellent feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Sven Maracke Resident Manager
2 out of 5
by A verified traveler from England

Nice hotel close to railway line!!!!!!!!!

Posted Aug 10, 2016
Pros: Everything except the noise
Cons: sound proofing
Location: Great food
At around 2-00am I had 3 trains pass by in 40 minutes, even with the windows shut and ear plugs in I could still hear them!! I won't ever stay there again.
Comment from Hotel Management
Sep 12, 2016 by Resident Manager, Hotel Management
Dear Bill, thank you very much for taking the time to evaluate our hotel. We understand that you are annoyed by the noise caused by the trains. We regret that we did not meet your expectations. Your thoughts are very helpful so that we can improve. We hope you give us another chance to show our commitment to excellent service. With best regards Sven Maracke Resident Manager
5 out of 5
by A verified traveler

Posted Jul 30, 2016 on Hotels
Comment from Hotel Management
Aug 4, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your excellent vote here on hotels.com. Your business is very important to us and we value your feedback. We hope to welcome you back again soon. BEST regards Sven Maracke Resident Manager
5 out of 5
by Tom

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by Frank, Hotel Management
Sehr geehrter Tom, vielen Dank, das Sie sich die Zeit genommen haben uns Ihr Feedback zu übermitteln. Wir schätzen Sie als unseren Gast, und Ihr Feedback ist uns sehr wichtig. Indem Sie uns mitteilen, was Ihnen an Ihrem Aufenthalt gefallen hat und was wir noch verbessern können, unterstützen Sie uns dabei, den Aufenthalt bei uns für Sie und andere Gäste zukünftig noch angenehmer zu gestalten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Sven Maracke Resident Manager
3 out of 5
by David from Walton on thames

Posted Jun 26, 2016 on Hotels
No Restaurant no Bar no free wifi Great Breakfrasr
Comment from Hotel Management
Jun 29, 2016 by Frank, Hotel Management
Dear David, Thank you for your voting regards your recent stay. Your business is very important to us and we value your feedback. We are very happy that you liked our breakfast. You are wright that we are a Hotel Garni which only serves breakfast, what you enjoyed. But not far from here any many restaurants were you have good oportunities to eat. We hope too see you back soon. Sincerely, Sven Maracke Resident Manager BEST WESTERN Grand City Hotel Achim Bremen
3 out of 5
by Doug from Tahoe city ca.

Posted May 18, 2016 on Hotels
It's ok for a one night stay, no restaurant or bar.
Comment from Hotel Management
by Frank, Hotel Management
Dear Guest, thank you very much for your feedback. We are glad that you praised the value for money. It is correct that we provide only breakfast in our house. We hope to see you back soon. Best regards Sven Maracke Resident Manager