Ratings based on 538 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 12, 2017 on Hotels
Comment from Hotel Management
Dec 10, 2017 by Juan, Hotel Management
Thanks for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Beautiful room and entire hotel environment.

Posted Oct 10, 2017
Pros: Excellent.
Location: The location was uplifting and inspiring.
The staff was extremely pleasant and went out of their way to help with everything.
5 out of 5
by Zackery

This traveler left a rating score only Posted Oct 9, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, Ca

On the water

Posted Oct 7, 2017
There customer service was outstanding. VIP service from the front desk to the restaurants. The food for every meal was exceptional. Our room was spacious and great place for a romantic getaway. The views from the rooms are spectacular. Would definitely stay again!!!
5 out of 5
by David

100% Victoria

Posted Oct 3, 2017 on Hotels
This is a wonderful place to stay with an outstanding restaurant and separate pub. It is very quiet and peaceful. The bay front room was spacious with a very comfortable bed and all aspects of the room worked perfect. It is a very short drive from Victoria airport and a 20-30 minute drive into Victoria. Staff was excellent. Brentwood is very rural which makes for a quiet stay. There are some great wineries within minutes as well as the Butchart gardens and butterfly garden. They do not have an suitable exercise room, but the staff said this on the 2018 agenda.
5 out of 5
by joyce

Loved it

Posted Sep 30, 2017 on Hotels
Coming to Victoria this is a great place to stay if you brought your car. Beautiful surroundings and very very close to the Gardens
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, well appointed rooms

Posted Sep 28, 2017
Amazing view, comfy rooms. Overall excellent stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
A great place to relax and unwind in a beautiful setting.
1 out of 5
by Brian

Very disappointing

Posted Sep 3, 2017 on Hotels
Very disappointing. 2 star hotel in a beautiful setting.