Ratings based on 4,490 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from kankakee il

Nice and comfortable

Posted Aug 19, 2017
Didn't really know what to expect here, I was pleasantly surprised at how friendly and respectful the staff was and the overall cleanliness of the hotel, I will definitely stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Posted Aug 17, 2017
Staff was polite and efficient. Hot breakfast tasty and plentiful
Comment from Hotel Management
Aug 18, 2017 by Deci, Hotel Management
Dear Cefmom, I am so glad to hear that you had a good experience at Brentwood Suites. Our staff truly enjoys making sure that each of our guests are made to feel welcome. I hope that we will see you again in the future. Best Regards, Deci
3 out of 5
by A verified traveler from uk

Nice staff, hotel needs work

Posted Aug 16, 2017
Pros: The staff we met were very friendly.
Cons: Decor
Location: Few restaurants close by. Red Lobster was nice.
The building and rooms are, well, a bit tired. They need renovation. The corridors are quite shabby and gloomy. All the doors are scratched and dirty, in need of repairing or replacing. The lift is unclean and smells a bit.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Michigan

Nice hotel

Posted Aug 6, 2017
Pretty clean hotel and the beds were comfortable. Breakfast was good and staff was very friendly. Hotel is in a nice area and I would definitely stay here again if I was in the Nashville area.
Comment from Hotel Management
Aug 7, 2017 by Deci, Hotel Management
Dear d7xchamp, Thank you for the kind review. I am glad that we met your expectations and that we will be seeing you again. Best Regards, Deci
3 out of 5
by A verified traveler from Memphis, TN

Mostly ok but hotel has issues

Posted Jul 30, 2017
Pros: Location, breakfast, fitness room.
Cons: The air conditioner
The hotel was clean and convenient. However, the air conditioner made a high pitched noise that was so disturbing that I did not get much sleep. Also would have appreciated leaving fragrances out of the room. I know some people like them but they make my eyes burn.
Comment from Hotel Management
Aug 1, 2017 by Deci, Hotel Management
Dear GF, I am sorry that we did not meet your expectations. I understand what it is like to not be able to sleep because of AC, but I did not hear about this situation while you were in the hotel. We love to make sure our guests have the best experience, and to do that you must make us aware of any situations that you experienced so that we can get them fixed for you right away. We also, do not use fragrances in our because of people with allergies and sensitive to smells. Our General Manager likes when we open the windows and air the rooms with good ole' TN air. Again, I apologize that you were not completely satisfied with your stay however I do see that you enjoyed our breakfast and fitness room. I hope that we will see you again when you are in the area. Best Regards, Deci
5 out of 5
Recommended
for Everyone
by A verified traveler from Forest Hill, MD

Great Hotel, convenient for us visiting Nashville

Posted Jul 30, 2017
Pros: The hotel and room was very clean, staff was good and the breakfast was good. Water and coffee were always in the lobby.
We were in Nashville for three days visiting, and was a convenient place for getting to all the sights that we wanted to see. It was in a very quiet area.
Comment from Hotel Management
Aug 1, 2017 by Deci, Hotel Management
Dear Matt, I am so glad that you were able to enjoy yourself while visiting Brentwood Suites. It sounds like we hit a homerun with the room, the staff and the food. I hope that we will see you again when you are in the area. Best Regars, Deci
5 out of 5
Recommended
for Everyone
by A verified traveler from St Louis Mo

Awesome Hotel

Posted Jul 29, 2017
My daughter and I had our girls trip to Tennessee. The hotel was awesome. My daughter loved the hotel and she isn't comfortable in alot of other hotels we have stayed at before. The location was amazing, close to everything. I have no complaints. Definitely recommend this hotel to others.
Comment from Hotel Management
Jul 29, 2017 by Deci, Hotel Management
Dear Denise, I am so glad to you enjoyed your stay while visiting us here at Brentwood Suites, and especially that your daughter was comfortable. Its so much more fun to be able to relax and enjoy yourself. I hope to see you again soon! Best Regards, Deci
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel

Posted Jul 25, 2017
Very friendly staff. Clean rooms. It's about 20 minutes from downtown Nashville. Uber is available if you need it.
Comment from Hotel Management
Jul 26, 2017 by Deci, Hotel Management
Dear Laurel, I am glad that you enjoyed your stay at Brentwood Suites. As you mentioned we are just a couple minutes from downtown. I hope that we will see you again when you are in the area. Best Regards, Deci
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Weekend Stay

Posted Jul 25, 2017
Great hotel, very nice employees and great morning buffet! I recommend this hotel!
Comment from Hotel Management
Jul 25, 2017 by Deci, Hotel Management
Dear Tim, I am glad to hear that you had a great time while staying with for on your weekend stay. I hope that we will see you when you return to the area. Best Regards, Deci
5 out of 5
Recommended
for Everyone
by A verified traveler from Drexel Hill,PA

easy access to all major highways & point of inte

Posted Jul 23, 2017
Just got back from vacation. Me and my wife stayed at this hotel for a week. Everybody is pleasant and very helpful. The staffs are great from housekeeper the front desk specially the lady that makes the breakfast everyday.the hotel is nicely situated just minutes away to downtown, Opryland to name the few. What I love about it is a minute away to the major highways.Where coming back again and definitely coming back to this hotel for our stay.
Comment from Hotel Management
Jul 25, 2017 by Deci, Hotel Management
Dear Carlos, I gives me such great pride to know that you were happy and that you stayed with us for an entire week. I look forward to seeing you again the next time you travel our way. Best Regards, Deci