BBQ/picnic area

Reviews of Homewood Suites by Hilton Nashville-Brentwood

3 out of 5
Homewood Suites by Hilton Nashville-Brentwood
5107 Peter Taylor Park, Brentwood, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 857 reviews" "
Rating 8 - Good. 244 out of 857 reviews" "
Rating 6 - Okay. 83 out of 857 reviews" "
Rating 4 - Poor. 31 out of 857 reviews" "
Rating 2 - Terrible. 17 out of 857 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, amenities
It was great
Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Traveled with family
Liked: Amenities, property conditions & facilities
The staff were polite and knowledgeable!
Stayed 1 night in Mar 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very friendly staff, and rooms were clean and nice. We will definitely be staying here from now on when we come to Brentwood.
Stayed 2 nights in Feb 2024
Response from Chiefs Fan on Feb 8, 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Doug

Stayed 1 night in Dec 2023
Response from sales on Feb 8, 2024
Thank you for your feedback, please visit us again!

10/10 Excellent

Desiree

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sales Diva on Dec 22, 2023
Happy Holidays from our staff to you and your family. We greatly appreciate your business and feedback.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Chiefs Fan on Dec 20, 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

8/10 Good

Terrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding could be better....
Stayed 1 night in Dec 2023
Response from Chiefs Fan on Dec 20, 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chiefs Fan on Dec 20, 2023
Happy Holidays, we appreciate your business and feedback. I will share your experience with our staff and will take all in consideration.

6/10 Okay

Lateral

Business traveler
Disliked: Room comfort
What you would expect
I know 3 star hotels can vary. It is a decent hotel. But the bed was so hard, I woke up with horrible back spams both mornings.
Stayed 2 nights in Dec 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Janet, Moss Point

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process.
Stayed 1 night in Nov 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Debbi

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Group setting , breakfast, friendly
Stayed 2 nights in Nov 2023
Response from Sales Diva on Dec 11, 2023
Thank you for your feedback, Happy Holidays to you and your family.

10/10 Excellent

vicki

Stayed 1 night in Oct 2023
Response from Sales on Oct 31, 2023
Thank you for your feedback, please visit us again!

6/10 Okay

Thomas, Portland

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is really showing it’s age, and is not being upgraded, refreshed or renewed. I stayed in the same two-bedroom suite this year as last (349), and the same one bedroom (336). Last year I complained about how saggy the couch cushions were and as a result how uncomfortable it was. Now, a year later, it is just a year older, a year saggy-er, and a year more uncomfortable. The rooms need a new paint job, especially the bedroom and bathroom doors. The fans and lights make flickering and squealing noises. Over all, it is much more of a two star property. …And breakfast really needs to move away from powdered eggs.
Stayed 8 nights in Oct 2023
Response from Chiefs Fan on Oct 31, 2023
Thank you so much for your honest feedback. I will definitely pass your feedback to the appropriate department.

10/10 Excellent

Julie

Stayed 1 night in Oct 2023
Response from Chiefs Fan on Nov 14, 2023
Thank you for Staying with us at the Homewood Suites in Brentwood. Please visit us again.

10/10 Excellent

Gina

Stayed 1 night in Oct 2023
Response from Sales on Oct 16, 2023
Thank you for staying with us I hope that you will join us again.

4/10 Poor

Kathy

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms need updating. The dog barking is ridiculous, this alone would cause us to never stay again.
Stayed 2 nights in Oct 2023
Response from brentwoood on Oct 16, 2023
Thank you for your feedback, I will pass your information along to our staff.

4/10 Poor

BreAnne

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel smelled like mildew, everywhere. Our room was technically clean and it was very large and well furnished but it smelled like mildew badly. We would have asked for another room but the entire hotel smelled so we don’t think it would’ve made much of a difference.
Stayed 3 nights in Sep 2023
Response from brentwoood on Oct 16, 2023
Thank you for your feedback, I will pass this along to our management staff.

10/10 Excellent

lawrence, Skokie

Stayed 2 nights in Sep 2023
Response from brentwoood on Oct 16, 2023
Thank you for staying with us I hope that you will join us again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for staying with us, we hope that you visit us again.

10/10 Excellent

Shane Kurtz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for staying with us, we hope that you visit us again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Birthday weekend
Checking In was good, staff was friendly and courteous throughout process. Room was clean. Bathroom - chipped and peeling towel shelf and towel rod missing
Stayed 1 night in Sep 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for bringing this to our attention, I hope you will give us another chance in the near future.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Sales Diva on Sep 5, 2023
Thank you for staying with us..

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend
Stayed 2 nights in Sep 2023
Response from Sales Diva on Sep 5, 2023
Thank you for staying with us..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful check in, clean place, comfortable rooms and beds. Will be back if/when we come back to Nashville!
Stayed 4 nights in Aug 2023
Response from Sales Diva on Sep 5, 2023
Thank you for staying with us..

8/10 Good

Sonja

Stayed 3 nights in Aug 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for staying with us, please visit us again.

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sales Diva on Sep 21, 2023
Thank you for staying with us, please visit us again.

8/10 Good

Mark

Stayed 1 night in Aug 2023
Response from Chiefs Fan on Aug 11, 2023
Thank you for your feedback it was greatly appreciated. Please visit us again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, breakfast was decent, most staff was helpful and cordial. Did not enjoy a dog next door that never stopped barking. Also very convenient to a lot of places.
Stayed 6 nights in Jul 2023
Response from Sales Diva on Aug 8, 2023
Thank you for your feedback, please visit us again.

10/10 Excellent

Tisha

Stayed 3 nights in Aug 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for staying with us, please visit us again.

10/10 Excellent

Belle

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable rates. Nice staff. Clean and convenient
Stayed 2 nights in Aug 2023
Response from Sales Diva on Aug 7, 2023
Thank you so much for your feedback, please visit us again.

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Hotel is very dated and hasn’t been kept up with any type of deep cleaning. Rooms are not in good shape. Furniture is horrible to sit on and bed has seen better days.
Stayed 2 nights in Jul 2023
Response from Chiefs Fan on Aug 3, 2023
Thank you for your feedback, I will be sure to share this with our staff.

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was just as advertised. The staff was very friendly and helpful. The room was very clean and spacious
Stayed 2 nights in Jul 2023
Response from Sales Diva on Aug 3, 2023
Thank you for your feedback, please visit Homewood again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Sales on Jul 25, 2023
Thank you for your feedback we greatly appreciate it. Please visit us again.

10/10 Excellent

Gregory

Stayed 1 night in Jul 2023
Response from Chiefs Fan on Sep 21, 2023
Thank you for staying with us, please visit us again.

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Sales Diva on Jul 10, 2023
Thank you for staying with us, we welcome you home again.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Sales Diva on Jul 6, 2023
Thank you so much for your feedback, please stay with us again.

6/10 Okay

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not Joyfull
I asked for two rooms- connecting. That didn't happen. They were not even remotely close! Mine upstairs was down the longest hallway I've seen in my life (The Shining). It just wasn't what I expected from Hotel.com. I will not use this app again.
Stayed 3 nights in Jun 2023

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sales on Jun 28, 2023
Thank you for your feedback, please visit us again.

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect for the six of us . We loved the kitchen area and the breakfast was delicious.
Stayed 2 nights in Jun 2023
Response from Sales on Jun 28, 2023
Thank you for your feedback, please visit us again.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, quiet, and comfortable stay. The king size bed was very soft and comfortable. We had no issues everyone was very nice. Did not try the pool. The breakfast was great. Full continental breakfast. Everything was very good except the potatoes which were absolutely digusting for some reason. Not sure how you mess up potatoes. Dont let it stop you from staying here! Ill be back next time i come to nashville.
Stayed 1 night in Jun 2023
Response from sales on Jun 26, 2023
Thank you for staying with us, please visit us again.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 6 nights in Jun 2023
Response from Sales on Jun 26, 2023
Thank you for staying with us, please visit us again.

6/10 Okay

Sherrie

Traveled with family
Liked: Cleanliness, staff & service
Needs an upgrade. Bed was comfortable. We were on second floor - alot of noise from the room above us. Air conditioning unit which is in bedroom very noisy. Nice location.
Stayed 2 nights in May 2023
Response from Sales on May 22, 2023
Thank you for your feedback, we do consider all guest reviews and will make those changes in the near 2024. Please visit our property again.

8/10 Good

oritsesemaye

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great, but there was a flooding problem and the fan was very noisy
Stayed 3 nights in May 2023
Response from Sales on May 16, 2023
Thank you for your feedback regarding your most recent stay at Homewood, please visit us again.

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best Hotels I have stayed in.
Stayed 1 night in May 2023
Response from Sales on May 16, 2023
Thank you for your feedback regarding your most recent stay, please visit us again.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from brentwoood on May 10, 2023
Thank you for your feedback, please visit us again.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the room, it was a suite and felt like you were in an apartment. Full is size small kitchen, living room and bedroom seperate which was nice. Property was nice and it was pet friendly so we got to take our Lil Tucker.
Stayed 1 night in May 2023
Response from brentwoood on May 10, 2023
Thank you for your feedback, please visit us again.