Property looks great, but too many problems
Posted Oct 12, 2016
The property looks great, but was in receivership & bought by a company trying to bring it back. They advertise an upscale steak house & spa, both were closed, only a limited bar menu was available. It's pretty secluded so we ate there. My husband ordered a beer & I Champagne/Prosecco. The bartender had 2 open bottles. He poured me a glass & it was flat, he noticed before I did, but that's all they had, so I drank it. I was upset the next day when I realized they charged us $40 for flat Champagne! He was tending bar, waiting tables & delivering room service, so the manager took over, which may be where the mistake occurred, but $40 for flat Champagne is an outrage. Breakfast the next day was the same. A very limited staff & more mistakes. My breakfast wasn't what I ordered, but the waitress took off so fast that if I'd waited to tell her we would have wasted an hour, so I just ate what I could. The sausage was bad. We returned to our room to get our bags & leave when at exactly 5 minutes to 11, as we were walking toward the door with our bags in tow, a woman knocked on the door & told us check out is at 11 & we had to go! I almost fell on the floor! Until the Grand Lodge fixes it's problems I'd stay away. We booked it for location, restaurant & spa & it was very disappointing. On arrival we saw signs saying the restaurant & spa were closed because it was off-season, but found out they're closed due to finances. It has potential, but is not up to snuff now.