“We stayed just the one night. The staff were very friendly and eager to provide good service. We enjoyed a pleasant drink on the lovely patio overlooking the river followed by a tasty meal in the bar. Breakfast was excellent . Our room was fairly basic with quite a small ensuite . The WiFi was good. We were pleased with our stay which represented good value.”
“The hotel is very nice, with lovely rooms and beautiful surroundings. The staff went above and beyond to be helpful, although they often had to juggle multiple roles at once, which sometimes made them difficult to find. Overall, I had a very pleasant stay, and if I return to Castle Douglas, I would happily stay here again.”
“This is a tale of two halves…
We had booked for a deluxe family suite, that had been modernised and had two separate rooms.
Unfortunately we arrived to find that our room was unavailable, due to a leak (awful Scottish weather) and they offered us either a deluxe family room (two doubles) or two adjoining rooms in the dated part of the hotel (the forest wing), which we opted for. Although it hadn’t seen a lick of paint or new furniture in decades, it was exceptionally clean and had everything we……