Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a overnight stay

Posted Aug 17, 2015
Nice hotel just for an overnight stay. Would recommend to friends.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle Washington

As Goldie Locks would say, "This on is just right.

Posted Aug 12, 2015
Pros: The staff. They took very good care of us. From front desk, housekeeping, breakfast service and dining/lounge service, they all were very good.
Cons: During our stay there was some room remodeling already in progress. An elevator would be helpful for both guests and staff. Hall carpets ugly!
We were visiting the state for a family reunion. There were seven of us and we had rented three rooms. The facilities were just right for our needs. With all the activities that we had planned for each day, it was a pleasure to have a nice place for us to start and end our day(s).
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
It was very clean and nice location to freeway but walls were thin and I heard other rooms noise easily.
4 out of 5
Recommended
for Couples
by A verified traveler from Greensburg, IN

Posted Jul 22, 2015
Pros: It was beautifully decorated and quiet for sleeping.
Our stay was so we could visit family. The complimentary breakfast was excellent.
Comment from Hotel Management
Jul 28, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Very pleased

Posted Jul 2, 2015
Pros: VERY friendly, professional staff. Excellent restaurant, easy parking.
Cons: Nothing I can think of.
Location: The location, right off the Interstate was perfect. No searching for location. Arrived too late to look for things to do.
When traveling with one member of a couple having disabilities, there are many considerations. I informed the Clarion what we needed and they accomodated everything. Even with our late arrival, the restaurant provided an excellent dinner. Room was spacious, clean, and well-appointed.
Comment from Hotel Management
Jul 6, 2015 by General Manager, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
2 out of 5
by A verified traveler from Waterford, MI

The hotel was clean and good condition.

Posted Jul 1, 2015
The staff was always waking me up at 7 a.m. to perform room service even when my do not disturb sign was on door. The hot water was barely warm when on hot only. Major lack of parking! Was there for 5 days, could never get a parking spot at hotel after 5 p.m. due 80% of stayers being there for a fishing tournament and taking 2-3 parking spaces for a boat and a truck. When I complained to manager how I was having to park down hill and across the street, their reply was "oh well, we all gotta make the best of it". Would not rate higher than 2 stars on a good day.
Comment from Hotel Management
Jul 7, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Excellent food. Very friendly staff. Nice facility.
Comment from Hotel Management
Jul 6, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
2 out of 5
by A verified traveler from Martinsburg WV

Old hotel

Posted Jun 20, 2015
My room smelled old and musty. It was dirty behind nightstand and throughout area. Hotel is definitely older and shows! I reserved two double beds....when arriving I had a king with pull out couch. If this is what I wanted I would have reserved this! Hotel was not able to accommodate my previous reserved request nor appeared to care! My card was already charged therefore I was stuck. Online it stated rooms meeting my request was still available?!!! Bed was comfortable....this is about the only nice thing I have to say. The bartender working the night of my arrival was very pleasant! I will not stay here again nor recommend to anyone!
Comment from Hotel Management
Jul 7, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
3 out of 5
Recommended
for Couples
by A verified traveler from florida

Rustic but okay

Posted Jun 2, 2015
Pros: Convenience to and from interstate 79
Cons: Some remodeling
This hotel has seen better days. In fact it was a Holiday Inn the last time we stayed. In spite of that, it was clean and the meal we had there was very good.
Comment from Hotel Management
Jun 9, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
5 out of 5
Recommended
for Families
by Heather from Hgtn, wv

Excellent value for the money

Posted Jun 2, 2015 on Hotels
Excellent stay. These people that rate it any less than 4stars either don't travel much or should just stay at an embassy suite to begin with. Clean room, hot shower, and hot breakfast consisting of eggs, pancakes, ham, bacon and sausage... How can you complain. Nice location off interstate and plenty of dining just up the road. Friendly staff.
Comment from Hotel Management
Aug 8, 2015 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!