Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 7, 2016 on Hotels
Hotel seemed to be new. Rooms are small but overall just fine for a night stay clean & new. Neighborhood is new and up and coming nice to have restaurants in walking distance and a few to select from. Would return.
Comment from Hotel Management
May 30, 2016 by Sarah, Hotel Management
Thank you for your response! We invite you to stay with us again next time your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler

Posted Apr 3, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Sarah, Hotel Management
Thank you for your 5 star rating! We invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
3 out of 5
by Kathleen

Besides the Fire??

Posted Mar 31, 2016 on Hotels
We arrived and checked in around 8:45pm on March 23rd. We took our stuff to our room and then went to the neighbouring plaza to grab a couple of pizzas for a late supper. We were in the room for about 2 minutes with the supper and the fire alarm went off. We (all 4 of us) grabbed as much as we could because we were not sure if we would be able to get back in the hotel later and went out to the parking lot. The fire trucks came and put out the dryer fire. The smoke was quite thick and spread quickly through the 3 floors. After about an hour and a half we were allowed back in once the fire fighters cleared all the floors. Having asthma, I really wish we had insisted in being moved to another hotel. I could feel the smoke still in the air (and smell it) and we left the bathroom fan on all night, however, it was extremely loud and affected all of our sleep. In the days following, I have had serious respiratory issues and have been using my rescue inhaler more that ever before in order to be able to breathe. It has been a week since we checked out and I am still having trouble breathing because of the smoke inhalation. When asked how my stay was (upon check-out), I stated "besides the fire?" "The TV in our room did not work, and the faucet in the shower kept falling off." I was offered a 15% coupon to use the next time I stay at the Bridgeport Microtel. There was no discount offered for the night we actually stayed there. I will think twice before staying at that location again.
4 out of 5
by Jennifer

Posted Mar 30, 2016 on Hotels
Comment from Hotel Management
Jun 15, 2016 by Sarah, Hotel Management
Thanks for your response! We invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
3 out of 5
by Sarah from Ontario

Overnight stay on roadtrip

Posted Mar 28, 2016 on Hotels
The front desk woman was friendly and professional. The lobby was extra busy with waves of exhausted snowbirds and cranky kids on spring break, and she maintained her composure. Hotel was clean, simple but comfortable. Breakfast was OK. Nothing fancy.
Comment from Hotel Management
May 30, 2016 by Sarah, Hotel Management
Thank you for your response! We invite you to come stay with us again and to come check out the new renovations that will be upgrading a lot of things here very soon! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by Tricia

Posted Mar 26, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Sarah, Hotel Management
Thank you for your 5 star rating! We invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler from Canada

Will add to our on-the-road hotel short list

Posted Mar 25, 2016
Great service attitude from all the staff Conveniently located off the highway Close to food options Room was clean and in great condition.
Comment from Hotel Management
May 17, 2016 by Sarah, Hotel Management
Thank You for the 5 star rating! We invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Sarah, Hotel Management
Thank you for your 5 star rating! We invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
4 out of 5
by Sairah from Waterloo ON

Highly recommend

Posted Mar 22, 2016 on Hotels
Only needed an over-nighter during a long road trip. Got there after midnight. Check-in was easy, friendly and quick. Breakfast was fine. Nothing fancy, but nice. Service was nice, everyone was hospitable and cheery.
Comment from Hotel Management
Jul 16, 2016 by Sarah, Hotel Management
Thank you for your response! We invite you to come stay with us again when your in area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
4 out of 5
by stefanie from Brooklin, Ontario

Great value and great service

Posted Mar 21, 2016 on Hotels
Excellent stop on our route to cocoa beach. Nice plaza with food options, right beside hotel. Excellent customer service. Good family spot.
Comment from Hotel Management
May 28, 2016 by Sarah, Hotel Management
Thank you for your wonderful feedback! We invite you to stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!