Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Nice hotel - good location

Posted Nov 21, 2016
Guess I sis not understand that micro in Microtel means that the rooms are really small!! Barely any room to walk around bed. But otherwise ok - no microwave or frig - not even a real closet.
Comment from Hotel Management
Nov 24, 2016 by Sarah, Hotel Management
Thank you for your response! We are pleased that you enjoyed your stay with us! We do have other rooms that has microwaves and fridges, and have other rooms that has more space! Just let us know that next time your in the area and we will give you an upgrade! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler

Splendid

Posted Nov 10, 2016
It was very clean and more importantly the staff were great and very pleasant.
Comment from Hotel Management
Nov 13, 2016 by Sarah, Hotel Management
Thank you for the 5 star rating! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
3 out of 5
by A verified traveler from US

Nice area, close to my event

Posted Nov 8, 2016
Took too long checking in. Actually was given wrong room at first- room with bed & pullout sofa instead of 2 doubles. Room was not cleaned or beds made on 2nd day. Had to ask For cleaning service For 3rd day. Not acceptable.
Comment from Hotel Management
Nov 13, 2016 by Sarah, Hotel Management
Thank you for your response! When the room was booked it came under the suite with the pullout, we did put you in the room that you wanted! Also if you have a Do Not Disturb on your door housekeeping isn't allowed to clean your room. We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
3 out of 5
by A verified traveler from US

Close to Morgantown

Posted Nov 7, 2016
Good staff, nice room, breakfast average, good location.
Comment from Hotel Management
Nov 8, 2016 by Sarah, Hotel Management
Thank you for your response! We are pleased that you enjoyed your stay with us! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
4 out of 5
by A verified traveler

A good place to stay

Posted Nov 5, 2016
Pros: The room was clean and neat, and the bed was very comfortable.
Cons: The only criticism I have is that they could use more easily accessible outlets for charging phones and tablets and such.
Location: This hotel was located in near a variety of restaurants and two gas stations. Very handy.
Overall, my stay was great. The entry was covered which was especially helpful because of the weather conditions.
Comment from Hotel Management
Nov 6, 2016 by Sarah, Hotel Management
Thank you for your response! We are pleased that you enjoyed your stay with us! We will be going through some remodeling and hopefully we will get more outlets in all the rooms! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler from US

It was a nice hotel for a even better price!

Posted Oct 31, 2016
Location: Went in town for a college soccer game in WV and the steelers vs patriots game and I was right in the middle of both!
The bed was very comfortable and I loved the mirror on the wall and the cute little window! The tv was also nice!
Comment from Hotel Management
Nov 1, 2016 by Sarah, Hotel Management
Thank you for the 5 star rating! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
4 out of 5
by A verified traveler

Posted Oct 13, 2016
very pleasant Hotel staff and very quiet area with very amazing mountain view
Comment from Hotel Management
Oct 16, 2016 by Sarah, Hotel Management
Thank you for your response! We are very pleased that you enjoyed your stay with us! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
4 out of 5
by A verified traveler

Nice hotel close to the hospital.

Posted Sep 28, 2016
Good size room for a couple or single to stay in close to UHC Hospital
Comment from Hotel Management
Sep 28, 2016 by Sarah, Hotel Management
Thank you for your response! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
3 out of 5
by A verified traveler

Posted Sep 23, 2016
Average room. Average staff. Cleanliness average at best. Economically priced room for those not looking to spend a fortune on extras.
Comment from Hotel Management
Sep 24, 2016 by Sarah, Hotel Management
Thank you for your response! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!
5 out of 5
by A verified traveler from Craigsville, WV

Nice hotel close to UHC

Posted Sep 9, 2016 on Orbitz
Friendly staff; nice room at a decent price.
Comment from Hotel Management
Sep 10, 2016 by Sarah, Hotel Management
Thank you for the 5 star rating! We do invite you to come stay with us again when your in the area! Thanks for choosing Microtel Inn & Suites at Charles Pointe!