On the beach

Reviews of Dover Beach Hotel

3 out of 5
Dover Beach Hotel
St. Lawrence, St. Lawrence Gap, Christ Church

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 922 reviews" "
Rating 8 - Good. 375 out of 922 reviews" "
Rating 6 - Okay. 184 out of 922 reviews" "
Rating 4 - Poor. 44 out of 922 reviews" "
Rating 2 - Terrible. 29 out of 922 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tanisha

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room was filthy. Toilet seat broken, stain on the sheets, mold on the walls. Very disappointed
Stayed 1 night in Apr 2024
Response from Management on Apr 17, 2024
Dear Tanisha,Thank you for your recent visit. By your comments it appeared that we did not meet your expectations. Please accept our sincere apologies as this is not the norm.We will certainly look into this to see that this never occurs again.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was a bit tired and no lift - but was very clean and room was comfortable
Stayed 1 night in Apr 2024
Response from Management on Apr 17, 2024
Dear John,Thank you for your recent visit to Dover Beach Hotel and for taking the time to share your experience. We appreciate your favorable comments and suggestions,All the best to you

6/10 Okay

Adafih

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was not friendly at all...Property is old...walk with all personal stuff there is nothing in the room but bathing soap.No information on tours around the island. NO GOOD BEACH IN AREA .DO NOT STAY HERE.
Stayed 3 nights in Mar 2024
Response from Management on Mar 28, 2024
Dear Adalth.Thank you for your recent visit and for taking the time to share your experience. I am not sure exactly what you were looking for in your room as our rooms come with with shampoo and body soap. Commodities which are found in most hotel rooms. We have brochure sstands with the various tours and excursions and our staff would have been happy to assist you.We do apologize if you found that our team members were not friendly as they usually go beyond the call of duty to assist our customers. Perhaps you may want to message me to point out the particular departmentThe beach do change from day to day especially around Easter. We have no control over this. Sometime it is calm and other times it can be rough. However it is a long stretch of beach.and some areas can be calmOverall, most of our guests enjoy their stay.at Dover Beach Hotel.We wish you all the best

6/10 Okay

Wayne

Traveled with partner
Liked: Amenities
Disliked: Staff & service
Customer Service needs upgrading!! My spouse and I arrived at the hotel 10 minutes before check-in time. We were met with a dry impersonal attitude of "your room is not ready yet". We waited another 40 mins before we were informed that the room was ready. There was no explanation, no genuine apology and the "thank you for your patience" sounded automated. At breakfast, the fruits were stale and almost spoilt. When I informed the waitress she took away the slices of watermelon and carried them in her hand. Expecting a replacement, none came. Neither an apology. At the end of breakfast, we asked if we would be receiving a replacement or alternative (since we were paying the same amount), Miss waitress rolled her eyes, pouted her mouth and asked reluctantly "what would you like to have?". Really?? Dover beach you need to do better than that. From the front desk to the "restaurant" at the back of the hotel, customer service is a stranger. Training in hospitality is needed or get better staff!
Stayed 3 nights in Mar 2024
Response from Management on Mar 23, 2024
Dear Wayne.Thank you for your recent visit and for taking the time to share your review. We are certainly very disappointed as this is not the normal modus operandi . We try our best to demonstrate the highest level of service and professionalism to our valued customers Please accept our sincere apologies.I wish that you had drawn these matters to our attention whilst you were here. Nevertheless, we will take the necessary corrective measure. We believe that training is the key and have embarked on more training courses for our Team members Once again thank you for your visit and for bringing these matters to our attentionAll the best

8/10 Good

Kim Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Management on Mar 23, 2024
Dear Kim DeniseThank you for your recent visit to Barbados and for being our guest. We certainly appreciate that you have taken the time to share your experience.It appeared that everything went well and that you have enjoyed your vacation.Thank you once again and all the best.

6/10 Okay

Penelope

Traveled with family
Liked: Cleanliness, staff & service
If you like walking to a coffee shop every morning and trying out great restaurants then this is a good location. The hotel itself is quite tired but kept clean. Our room was facing the ocean and you can't manufacture that view. It is spectacular. The kitchenette is very limiting. You could pull of a simple breakfast with cereal/toast and a cold lunch. There is NO OVEN and the stove has to be lit with a match. One day our fridge turned off so we had to through out some juice. When we got there we had to ask for a coffee maker. We ended up not using it because the Cake Lady was a short walk away and they makes great cappuccinos. The bed was no uncomfortable but lacked in sheeting and blankets. The textiles we shabby and need to be replaced. In a pinch I would stay there again but only for a short time. ( 3 days)
Stayed 6 nights in Mar 2024
Response from Management on Mar 23, 2024
Dear Penelope,Thank you for recent visit and for taking the time to share your review.We do concur with you that we have a great location, within walking distance to shops and a variety of facilities.Some of our rooms carry kitchens which are equipped with most equipment to prepare a meal. Additionally, you can request a toaster oven, a coffee maker and blankets. Our beds are made with a defender. 2 sheets and a coverlet. We think that is adequate coverage .With our position near to the sea we are forced to have a continuous maintenance program as the sea air can have a devastating effect on the building. We would like to thank you again for your visit and comments. All the best to you.

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great 3 day stay at Dover Beach Hotel. Our room was clean and spacious. There is a beautiful pool on site. The beach was very nice!! Lots of options for dining within walking distance. We are recommending Dover Beach Hotel to my wife's sister whom will be coming to Barbados in April.
Stayed 3 nights in Mar 2024
Response from Management on Mar 23, 2024
Dear Anthony,Greetings from Barbados and all at Dover Beach Hotel. Thank you for your visit and your wonderful comments and recommendations. We are thrilled to have contributed to the enjoyment of your holiday. Welcome to our list of satisfied customers.All the best to you

10/10 Excellent

Mike

Stayed 4 nights in Mar 2024
Response from Management on Mar 28, 2024
Dear Mike,Thank you for your recent visit and for sharing your review. We appreciate your perfect score. It appeared that everything went well.We are pleased. Thank you once again and all the best

6/10 Okay

Vishal

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Management on Mar 23, 2024
Dear Vishal,Thank you for your recent visit and for taking the time to give us a review by means of a scoreSince you did not elaborate we trust that everything went well. All the best to you

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2024
Response from Management on Mar 23, 2024
Dear Jennifer,It certainly give us great pleasure when we see a perfect score. Thank you so much for being our guest and for taking the time to share your experience. It gives us the momentum to continue to do our best to please our valued customers.Thank you once again and all the best. Hoping to see you soon.

8/10 Good

Jill

Traveled with partner
Great hotel, friendly staff too. Accommodation very spacious. Little kitchen area could have been better stocked with Pans, but wouldn’t put us off coming again.
Stayed 3 nights in Feb 2024
Response from Management on Feb 17, 2024
Dear Jill,Thank you for your recent visit and for your apt description of our facilities. We do stock our kitchens with the necessary crockery and cutlery. However, we do have some other items in storage if requested. Next time, please ask at reception for any other items.Once again, we thank you for being our guests

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Good location.
Stayed 7 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Sue,Thank you for choosing the Dover Beach Hotel. We appreciate that you have taken the time to share your review and we do agree with your sentiments. Our aim is to please our valuable customers. All the best to you. Please come again

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and took care of any requests / issues immediately. The hotel and room are was very clean. Room was quiet but somewhat dated. I’d say this is typical for a 3* property. Within walking distance of the restaurants in St Lawrence Gap, however the better choices are about 1.5km away. Right on the beach with beach chairs on hand. Would recommend if you’re looking for an affordable stay.
Stayed 9 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Michelle,Thank you for choosing the Dover Beach Hotel and for taking the time to share your positive comments. Our Team members are thrilled that they have made a contribution to your satisfaction. We do concur with your description about our location, services and amenities. We also appreciate your recommendation of the hotel.Please note that we are continuously trying to upgrade our facilities in order to better serve our customers.Thank you once again and all the best to you

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Allan,Thank you for your recent visit to Dover Beach Hotel and for for taking the opportunity to share your review. We do appreciate your score as it appeared that you were a satisfied customer.All the best to you

10/10 Excellent

Laurel

Stayed 14 nights in Jan 2024
Response from Management on Mar 23, 2024
Dear Laurel,Thank you for choosing the Dover Beach Hotel. and for sharing your experience. From your score it appeared that we have met your expectation. We are proud of that.We are looking forward to welcoming you sometime in the near future.Cheers.

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Philip,Thank you for your recent visit and for sharing your review by means of a score. It appeased that we have met your expectations.Thank you once again. Looking forward to your next visit.

6/10 Okay

Darnell E

Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Darnell EThank you for your recent visit. We appreciate that you have taken the time to share your experience.Thank you once again for choosing Dover Beach Hotel

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Feb 17, 2024
Dean Dan,What a perfect score! We are excited. Thank you for choosing the Dover Beach Hotel and for giving us the opportunity to extend our hospitality.All the best to you. Please come again

10/10 Excellent

Italo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the ocean, and staff were excellent
Stayed 9 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Italo,Thank you for your recent visit. and for sharing your review. It appeared that we have met your expectations and we are thrilled.All the best to you. Please come again

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Dorian,Thank you for your recent visit and for taking the time to share your experience. According to your score it appeared that you were a satisfied customer and we are pleaded about that.Thank you once again and all the best.

10/10 Excellent

ricardo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important asset of this hotel is the people working there. The people working at the front desk, the SeaGrape restaurant, the general laborers around the hotel were all friendly and very helpful. When we had problems trying to get transportation or use the bus system the ladies at the front desk were more than happy to help us resolve our issues. No matter the problem someone was looking out for us and made us feel safe and that makes us more likely to come back to this hotel in the future. Perhaps this hotel is not the Ritz, but the people give it character and a homey feeling that the large hotels cannot. What else can I say?
Stayed 7 nights in Jan 2024
Response from Management on Feb 17, 2024
Dear Ricardo,Thank you for your recent visit and for sharing your experience. You have aptly describe who and what we offer at the Dover Beach Hotel. Friendly service in an intimate setting and with affordable rates. Who can ask for more?We appreciate your comments and would like to thank you once again.All the best to you

10/10 Excellent

Kendra

Traveled with partner
Liked: Staff & service
My experience was was overall good but they could work on modernizing the property. The beach on the property was my favorite feature.
Stayed 3 nights in Dec 2023
Response from Management on Jan 8, 2024
Dear Kendra,Thank you for your recent visit and for taking the time t share your experience From all accounts it appeared that you have enjoyed your visit and we are very happy about that. We have noted your suggestion and would like to advise you that we are continuously trying to upgrade our property in order to better serve our customers.Thank you once again and all the best.

8/10 Good

Briana

Stayed 1 night in Jan 2024
Response from Management on Jan 8, 2024
Dear Briana,Thank you for your recent vacation at Dover Beach Hotel. We do appreciate your feedback by means of your score. It appeared that you have enjoyed you vacation.. Please come again.All the best to you.Rgds

6/10 Okay

Jade

Liked: Cleanliness, staff & service, amenities
Good location, close to airport and Oisins by car/bus and walkable to Gap and Worthing. Enough around for a few days. Bit dated condition in some areas, eg shower leaked continually (annoying at night), as did the aircon (although the later they fixed quickly). Weak shower pressure. Rooms have zero sound proofing and hotel attracts big groups - eg uni students, sports teams. Rooms don't have black out curtains, so between the sun and roosters, not much sleep. Huge space, comfy bed, has what you need in the room. Great swimming pools, enough space, on the beach, supermarket nearby, great staff and easy to organise things.
Stayed 4 nights in Dec 2023
Response from Management on Jan 6, 2024
Dear Jade,It was a pleasure accommodating you during your recent visit to the Dover Beach Hotel. We appreciate the fact that you have taken the time to share your experience, Thank you for your wonderful comments about our location, staff and other amenities.With regards to your other comments we will be working on those in order to better serve our customers.Thank you very much and all the best to you

4/10 Poor

Eugenia

Liked: Cleanliness, room comfort
Disliked: Staff & service
The service was terrible. I got there and the front desk was closed. The security showed me to my room but did not offer to take ny bag up the 2 flights of stairs. Just responding to a question seemed like pulling teeth. The service sucked.
Stayed 3 nights in Dec 2023
Response from Management on Jan 5, 2024
Dear Eugenia,Thank you for your recent visit and for taking the time to share your review. We would like to apologize for the appalling service which you encountered. That certainly is not our modus operandi. We pride ourselves in offering good service to our valued customers. The team member has been severely disciplined.Thank you once again and all the best

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't allow early check in without a fee.. neither did they allow late check out since our flight was at 8pm... very inconvenient..
Stayed 4 nights in Dec 2023
Response from Management on Feb 17, 2024
Dear Christine,Thank you for recent visit to the Dover Beach Hotel and for sharing your experience. Please note that at this time of the year it is very busy. Our check in time is 4.pm and in order to have the rooms clean and ready in a timely manner we cannot allow late check out.However we have a luggage room and where possible, we provide a shared hospitality room for a late shower. In the summer, when it is not so busy we have more flexibility In order to serve our customers better, it is our intention, in the near future to have a Hospitality SuiteWe do trust that you understand the situation. Thank you once again and all the best to you.

4/10 Poor

Kumarie

Traveled with group, Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Jan 5, 2024
Dear KumarieThank you for your recent visit.We appreciate your time in sharing your review. By your score it appeared that we did not meet all of your expectations and would have preferred if you would have given us the opportunity to correct any deficienciesAll the best to you;

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go, especially the English people love it.
Stayed 7 nights in Dec 2023
Response from Management on Jan 5, 2024
Dear PhilipWhat a straight forward and wonderful review! Thank you for your recent visit and for taking the time to share your experience. It appeared that we have met your expectations.We are pleasedThank you once again and all the best

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach!
Stayed 7 nights in Dec 2023
Response from Management on Jan 5, 2024
Dear Cynthia,What a brief and positive review. Thank you for your recent visit and for taking the time to share your review. We really appreciate your comments.Please come again. All the best to you

8/10 Good

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay at this Hotel.It is located very well and is easy yo get to the gap and other locations.Try and get the main rooms , i was in the standard rooms .They are better.Also there is no stove in the kitchen.
Stayed 1 night in Dec 2023
Response from Management on Jan 5, 2024
Dear Sunil,Welcome back! Thank you for your 2nd visit to the hotel and taking the time to share your wonderful comments. It appears that you are a satisfied customer and we are happy about thatWe do offer a variety of accommodation for one and all. We do concur with you that we have the best location.Thank you once again and all the bestThank you once again and all the best

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Loved the location. The staff was excellent. In need of some repairs and surroundings need cleaning and maintenance example: the beach, and entrance to the grounds
Stayed 10 nights in Nov 2023
Response from Management on Jan 6, 2024
Dear AudreyThank you for your recent visit and for taking the time to share your experience. We concur with you that we have an excellent location and that our staff are friendly.The beach is public and unfortunately everyone does not respect their surroundings. Nevertheless we will pay more attention ito those areas,Thanking you we do look forward to welcoming you again.

10/10 Excellent

nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about Dover Beach. Feels like home only warmer!
Stayed 5 nights in Dec 2023
Response from Management on Dec 12, 2023
Dear Nancy,What a beautiful review! Thank you for your recent stay and for taking the time to share your experience. You certainly epitomize what Dover Beach Hotel offers----peace, relaxation and a family setting.Welcome to the list of satisfied customers.All the best to you.

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Management on Dec 11, 2023
Dear Annette,Thank you for your recent visit. We do appreciate that you have taken the time to share your experience. It appears that we have met your expectationsAll the best to you

10/10 Excellent

Nichola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property is conveniently located by the beach and walking distance
Stayed 5 nights in Nov 2023
Response from Management on Dec 8, 2023
Dear Nichola,. We are certainly proud of our perfect score.Thank you for your recent visit and for sharing your review Welcome to our list of satisfied customers.All the best to you. Please come again

6/10 Okay

Wolfgang

Stayed 1 night in Dec 2023
Response from Management on Dec 11, 2023
Dear WolfgangThank you for your recent visit and for taking the time to share your experience. We do appreciate your score. Since our mission is for continuous improvement we would have welcome a comment from you on any short comings you would have experienced.Thank you once again and all the best to you.

10/10 Excellent

GWYNETH

Stayed 5 nights in Nov 2023
Response from Management on Dec 8, 2023
Dear GwyneThank you for your perfect score and for taking the time to share your review, It was certainly our pleasure to accommodate you . Welcome to our list of satisfied customers. We will share your review with our Team members. I am sure it will boost their confidence and serves as am impetus to do better.All the best to you. Please come again

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly modest. beach front hotel with convenient restaurant and bar.
Stayed 1 night in Dec 2023
Response from Management on Dec 6, 2023
Dear James,Thank you so much for your recent recent visit and for sharing your wonderful review. Your description of our property was correctly captured.That is what we offer and who we are. All the best to you. Hope to welcome you again

10/10 Excellent

Yves

Stayed 2 nights in Dec 2023
Response from Management on Dec 8, 2023
Dear Yves,What a perfect score! Thank you so much for your visit and for sharing your experience We are delighted that we were able to contribute to your satisfaction.Welcome to the list of satisfied customers,. It would be our pleasure to welcome you again.All the best to you.

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on Dec 8, 2023
Dear Andrew,Thank you for your recent visit and for taking the time to share your experience. from all accounts it appeared that ewe met all your expectations. We are thrilled.Welcome to the list of satisfied customers. P;ease come again. All the best to you..

10/10 Excellent

Robert Paul

Stayed 12 nights in Nov 2023
Response from Management on Dec 6, 2023
Dear Robert Paul,Thank you for your recent visit and for giving us a perfect score.we are thrilled as it appeared that everything went well. Welcome to our list of satisfied customers.Please come again .

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit dated could do with a facelift Everything worked well we loved the layout of the apartment Garden and pool were well kept and sun loungers were new
Stayed 8 nights in Nov 2023
Response from Mangement on Dec 6, 2023
Dear Dorothy,Thank you for your recent visit and for taking the time to share your positive review. We are pleased that you enjoy the layout of the property, the gardens and the pool area. Please note that we are continuously upgrading our facility in order to better serve our customers.All the best to you

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful
Stayed 4 nights in Nov 2023
Response from Management on Nov 28, 2023
Dear Gloria,Thank you for your recent visit. We are pleased to hear that you found peace and relaxation during your visit with us. We have fulfill our promise of tranquilityThank you once again and all the best.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility, staff friendly and helpful
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Dear John,What a beautiful description! Thank you for your recent visit and for taking the time to share your review. We do appreciate your efforts. Welcome to the list of satisfied customers.Thank you once again and all the best.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility, staff helpful and friendly
Stayed 1 night in Nov 2023
Response from Management on Dec 6, 2023
Dear John,Thank you for your recent visit and positive feedback. We are pleased that we, at the Dover Beach Hotel, have all contributed to the enjoyment of your vacation.All the best to you

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little run down since we stayed there a few years ago, the rooms were affordable and extremely clean and comfortable! Loved the balcony! The restaurant staff and food and drinks were great!
Stayed 11 nights in Nov 2023
Response from Management on Nov 28, 2023
Dear David,Thank you for your recent visit and for taking the time to share your experience. We are pleased with your comments and will share them with our Team members. Welcome to our list of satisfied customers.All the best to you.

8/10 Good

Spantro

Business traveler, Traveled with family
It was easy to check in and out of the hotel. Getting the taxi to come to the airport to pick me up was very convenient. The taxi also came the next day to assist me in getting to my location. The property and environment was welcoming and I slept comfortably. I did need assistance once I was settled in the night I arrived and David was on call and did his best to assist.
Stayed 1 night in Nov 2023
Response from Management on Nov 17, 2023
Dear Spantrothank you for your recent visit and for taking the ti,]me to share your experience. We are pleased yo hear that everything went well throughout your visit and you find the environment friendly and conducive to a good night sleep.David,and the other Team members are thrilled about your positive commentsThank you once again and all the best to you

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional customer service
Stayed 3 nights in Nov 2023
Response from Management on Nov 14, 2023
Dear Marcia,Thank you for your recent visit and for taking the time to share your experience. From all accounts it appeared that you have enjoyed your visit. Our aim is to pleas our customers.All the best to you

4/10 Poor

Kym

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property need a lot of upgrades
Stayed 1 night in Oct 2023
Response from Management on Oct 28, 2023
Dear Kym,Thank you for your recent visit and. for taking the time to share your review. We welcome your comments and want to assure you that we are constantly upgrading our property. It is a long process but we remain committedThank you once again and all the best..'

8/10 Good

Joyce

Traveled with partner
We both had a lovely pleasurable time beautiful views lovely food sandy beach pleasant staff was warmly welcomed lovely facilities good service ice available self service thank you for having us Paul and Joyce from UK
Stayed 4 nights in Oct 2023
Response from Management on Oct 28, 2023
Fear Joyce,Thank you for your recent visit and for taking the time to share your experience. We are thrilled to hear that your stay was pleasurable and that you were satisfied with our services'' Welcome to the club of satisfied customers."We do look forward to welcoming you again, in the near future.All the best

6/10 Okay

Samantha

The pool was dirty and closed.They were power outages didn’t offer candles or flashlights didn’t even said anything to the guests.The floor tiles needed to be fixed. I was not pleased this trip.
Stayed 2 nights in Sep 2023
Response from Management on Sep 27, 2023
Dear Samantha,Thank you for your recent visit and for taking the time to share your experience. We are sorry to read that you were not happy this timeWith regards to the power outage, this was completely out of our control as it was an island wide outage and affected all businesses on the island This is not the norm as Barbados normally have a very reliable electricity service. With regards to the pool please accept our apologies . Apparently the grass was cut and the wind blew some into the pool.Once again, please accept our apologies. We trust that you would give us the opportunity to redeem ourselves .All the best